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unwanted popups

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I … (read more)

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I have Log in/Sign up/Mozilla Support then Get Support| Mozilla Support followed by +New Tab. There is nothing special about the particular configuration. I mention the exact configuration for orientation. My problem, for the example I am describing, is the existence of a popup that is in a separate bubble window that states Get Support|Mozilla Support on the first line and support.mozilla.org in the second. Popups like this one always appear. They are driving me crazy because they persist when some new window is moved over the Firefox window. That is, they always come to the front of a stack of windows. They often cover some clickable list in another application. I'm working with the latest MAC OS on a Macbook Pro. I have tried the usual advice to turn off popups in the FireFox settings. This toggle has no effect on these popup windows. Is there a way to turn them off!

Asked by chiconec 1 day ago

Last reply by Mark 4 hours ago

Opt out of new AI features

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Hav… (read more)

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

Asked by kipislekkerrrrgggg 2 weeks ago

Last reply by loner_uno 1 day ago

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (read more)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 3 days ago

Last reply by TyDraniu 1 day ago

Ad blocker

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the a… (read more)

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

Asked by Roseanne V. Sabol 1 week ago

Last reply by Mark 1 day ago

VPN + Mozilla DNS over HTTPS

Hello! I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have m… (read more)

Hello!

I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my VPN enabled, I cannot access the web, there is some problem with DNS resolution. I have changed my Firefox DoH settings to Standard (I have also used Strict) and have typically been unable to resolve web URLs correctly. There have been a few times that I have been able to use 'Standard' DoH strictness / settings and also use the VPN successfully at the same time, but typically when I have the VPN enabled Firefox cannot access whichever 'mozilla.cloudflare' address it is attempting to use for DNS resolution.

The VPN vendor suggested always using the VPN's DNS resolver. I have done this and I still have the same problem. What should I do to ensure that I have secure DNS and can successfully use a VPN?

Thank you.

Asked by cgdevproject 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Login with Google redirects me to their cookie and cache page

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, o… (read more)

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, or go to Gmail/Docs/Drive/Classroom, I'm always taken to a “Clear cache and delete cookies” page. So I followed the instructions on the page, deleted all my data and saved cookies from Firefox and even tried to reinstall Firefox completely, but nothing changed, I'm always redirected to this page. Logging in when in incognito mode works fine though.

Firefox version 144.0.2 MacOS Ventura 13.0 Language: French (FR)

Asked by jbm95b 3 days ago

Last reply by Denys 3 days ago

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Firefox password manager stopped working

I have firefox running on my mac desktop, macbook and iphone. Starting yesterday the firefox password manager has stopped working on my desktop - it won't make any sugges… (read more)

I have firefox running on my mac desktop, macbook and iphone. Starting yesterday the firefox password manager has stopped working on my desktop - it won't make any suggestions for passwords on web pages. I've been reduced to going to about:prefererences, manage passwords and manually searching for my password. It still works on my macbook and iphone. Any suggestions as to how to debug this?

Asked by Victor Miller 4 days ago

Last reply by jonzn4SUSE 4 days ago

difference between profiles on about:profiles and the new account profiles?

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to con… (read more)

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to convert the files from about:profiles to use the new one.

i am not logged in to firefox on the others either.

is there a way to link the profile files on my computer to save my bookmarks and history? i don't know if there will be continued support for these files and want to make sure my bookmarks are saved for all of them. i would prefer to stay logged out of the other profiles.

Attached images include screenshots of the empty profiles (one from clicking the profiles from dropdown, one from clicking "manage profiles", and one with blacked out personal data from going to about:profiles).

Asked by Sam 5 days ago

Last reply by TyDraniu 5 days ago

iCloud PW extension effecting my trust of Firefox as a whole

I have no idea how 100k people can review an extension labeled ICLOUD PW EXTENSION and you guys can't either remove it for the scam it is or show it has your approval as … (read more)

I have no idea how 100k people can review an extension labeled ICLOUD PW EXTENSION and you guys can't either remove it for the scam it is or show it has your approval as an extension up to FireFox security standards. 2.7 stars 100k reviews looks like a scam. Simply my feedback. Can't tell if I should trust so I'll never trust it until it's sufficient enough.

Asked by scott06mccabe 6 days ago

Last reply by Denys 6 days ago

cant browse on sas.se

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se kind regards Jan Collborg Pardon Our Interruption As you were… (read more)

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se

kind regards Jan Collborg

Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled and complete the CAPTCHA below.

Asked by collborg 1 week ago

Last reply by Paul 1 week ago