Showing questions tagged:

free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (read more)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Open 12 2 336

search engine not attached or doesn't work

suddenly, the last few days, Firefox doesn't let me browse --a url in the search field results in a blank. So I switch to Safari. It is not satisfactory. It used to be co… (read more)

suddenly, the last few days, Firefox doesn't let me browse --a url in the search field results in a blank. So I switch to Safari. It is not satisfactory. It used to be connected to yahoo as the browser. seems not to be now. thanks, Shelly [redacted email]

Open 1 2

primary email inaccessible

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a… (read more)

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a two factor authentication code. Is there any way I can change my primary email or is my only option to make a whole new account?

Open 1 1

Why do I need Mozilla sign-in to use gmail?

Tell me how to get to my gmail account using the Firefox browser without going through Mozilla. The extra step is irritating, to say the least. And I've been using gmail… (read more)

Tell me how to get to my gmail account using the Firefox browser without going through Mozilla. The extra step is irritating, to say the least. And I've been using gmail for years without Mozilla.

Open 2 1

How do I turn off VPN?

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no… (read more)

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no VPN icon on my topolbar despite what your instructions say.

Open 3 1 109

Time settings always going to wrong date

I guess i may have downloaded something not good. Because I keep having to redo the time on my laptop. Then I see under the plugins a warning that it wasn't supported. Li… (read more)

I guess i may have downloaded something not good. Because I keep having to redo the time on my laptop. Then I see under the plugins a warning that it wasn't supported. Like it's not to be trusted. I can't find it now. But I been having to go in and change my time zone every log in just about. Arghhhhh. Help Wizard!

Open 1 1 20

How can I make the Video Downloadhelper add on work again; it is currently deactivated.

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available a… (read more)

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available anymore. I purchased a valid license for this add on. In the Firefox adjustments it was mentioned as deactivated. Could you please let me know, how I can activate the Video Downloadhelper again? Thanking you in advance for your kind support. Sincerely, Ulf Gaertner

Open 1 1 110

Everytime I close firefox I lose all my tabs and history gets erased.

Everytime I close firefox I lose all my tabs and history gets erased. This just started once I created an account. I tried changing the startup options, logging out and l… (read more)

Everytime I close firefox I lose all my tabs and history gets erased. This just started once I created an account. I tried changing the startup options, logging out and logging in, google searches, nothing works so far.

Open 1 1 40