Firefox Support Forum

Hello,

I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cannot find is a "Sync Now" option on the Air. It is not under the menu icon list. I signed out of the Pro and back in. The user and PW are the same on both laptops. Hoping you can help.

Julie

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. The preexisting no-longer-default profile contained all my "personal" data - bookmarks, extensions, etc. Continued using both profiles for about a week with no issues. Last night my MacBook updated and when I reopened Firefox, the new default profile was fine, but when I went into about:profiles and launched the secondary profile in a new browser, it was completely empty - no history, no bookmarks, no extensions, nothing. That's at least a year's worth of data completely gone. I've looked through support articles and past folks' questions and am just completely lost as to how to restore it or what went wrong. If it's not possible to restore that data, how can I at least prevent this from happening again? I've very much lost trust in Firefox profiles because of this. Help please?

I use the read aloud function of Firefox regularly and it keeps skipping important parts of the texts! Attached is a screencap of the article I was reading today, the most recent example of this (https://www.analystnews.org/posts/to-understand-the-israel-palestine-conflict-start-with-these-two-simple-questions). I have highlighted the sentence the reader skipped. Do I have a setting not marked properly? What can be done to fix this?

I'm a student, which means I'm constantly accessing my university's library page. I've run into a weird URL autocomplete issue that I can't seem to resolve.

Beginning to type "library" in the URL bar leads to Firefox autocompleting with a past college's library site that I haven't used in years. It's not in my bookmarks, I've deleted all its site data in Firefox's history, I've tried the "shift + delete" trick, but nothing's making this autocomplete go away. It doesn't seem like Firefox Suggest, but something else.

All I want is for my school's library to show up as the autocomplete. It's so annoying to navigate away from a website I haven't used in years every time.

Any suggestions on how to resolve this?

Dear Sir or Madame,

Read Aloud isn't working on Roshreview.com and other websites for my new macbook on Firefox but works on my old macbook.

It says "Missing host permissions for the tab"

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almost any website that I'm trying to log into, or enter a credit card and other information, the browser does not show these items, pull downs, forms to fill in etc. I'll go thru a whole process of something, and will be directed to click a box or some such that just isnt there. So I move over to Safari, and the entire page loads. I've adjusted the privacy, cleared cache etc. It's like I'm on an ancient browser.

Any help welcome.

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTube on Firefox, until the past week or two. There are no other applications running, and only the one tab open in Firefox. Just a regular 4K video. Why won't it play properly? Why does it start buffering randomly when I can see my network is just fine? Why does it just randomly skip 10 seconds every minute or so while playing? This exclusively happens on 1440p or 2160p (4K). Please fix this ASAP.

I accidentally closed both of my Firefox windows with an "x" and the rebooted my computer. After the reboot there is nothing under "History"->"Recently closed windows" and "Recently closed tabs". Is there any way to get my windows back?

Dear Colleague

this website 'https://m.nearbyme.io/search' automatically opening in a new tab. How i can stop it from automatically opening? Many other websites are also automatically opening in new tabs.

Please let me know how to stop these websites from automatically opening.

Thank you.

Uncontrollable reloading of pages - 2 urls in past week - currently: https://www.4wdsupacentre.com.au/ - refresh occurs at varying intervals from not fully loaded (less than 2 seconds) to 10 seconds

Using Mac OS 10.15.7 ; Firefox 120.0 (64 bit)

I have been a loyal Mozilla user for many years and it will be a lot of work to to transfer to chrome or edge but continuing problem with camera/microphone access and now this rubbish makes it necessary.

Sorry, keir douglas

I was working in Firefox, everything was working fine and all of a sudden, by tabs began to crash. I only had 2 tabs open. I opened Firefox in Troubleshoot Mode and still, the tabs crashed. I opened More Troubleshooting Information and tried to Refresh Firefox, but it appeared nothing happened.

I do not want to lose the Bookmarks I have saved!!

"guh your tab just crashed" messagge crash my macbook pro. Also other programs. And yesterday i format and reinstalled an old macbook with catalina and firefox..nothing more..and the same messagge appears..c'mon guys.

Hello,

How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I cannot find a way to switch it off.... Mant thanks for your help. Christian

Firefox 119/120, one two different Mac computers. One will show login information under the about:login, giving me a about:logins#****************** path or profile. The other computer does not have any of that information when viewing about:logins.

Both machines assigned to same account with Sync being active, also an iPhone and iPad on the account. Three of the four devices show the information.

A refresh of Firefox did not resolve the path issue.

How do I correct something like this, getting it pointed to the correct location so I can edit and manage these logins?

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

• Uninstalled and reinstalled Firefox
• Signed out and signed back in
• Disabled and removed all extensions
• Cleared cookies, cache, history, site settings, etc.
• Opened Firefox in Troubleshoot Mode (with extensions disabled)
• Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.