Showing questions tagged: Show all questions

"Window" top menu pulldown now forces alphabetical order?

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Hel… (read more)

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.

Asked by greggms17 5 days ago

How to prevent ui.textScaleFactor from affecting pdf.js?

I recently learned about the `ui.textScaleFactor` option and found it very helpful to adjust the text size. I have currently set the option to 115. However, changing `ui.… (read more)

I recently learned about the `ui.textScaleFactor` option and found it very helpful to adjust the text size. I have currently set the option to 115. However, changing `ui.textScaleFactor` distorts texts rendered by pdf.js such that neighboring characters somewhat overlap.

Is it possible to disable `ui.textScaleFactor` on pdf.js?

Browser: Firefox 111.0 OS: macOS Ventura (13.2.1)

Asked by mahdi.nazemi 4 days ago

Last reply by mahdi.nazemi 3 days ago

Drag and Drop downloads from Firefox toolbar to MacOS folder no longer working

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer abl… (read more)

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Asked by Eli Maughan 4 days ago

Last reply by Eli Maughan 17 hours ago

"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (read more)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

Asked by paul.martzen 5 days ago

Last reply by paul.martzen 4 days ago

My cookies seem to be disappearing once a month

I like having cookies because I can stay logged into websites and it improves functionality. Unfortunately, during a tech support call awhile ago, they did something, an… (read more)

I like having cookies because I can stay logged into websites and it improves functionality. Unfortunately, during a tech support call awhile ago, they did something, and now my cookies seem to be disappearing once a month. I was just on Apple tech support for another issue, but they said they don't know anything about it. Is there something I can do through Firefox, or do I need to bug Apple again? It's possible that it was the Microsoft/Teams tech support. Any help or ideas would be appreciated. I want to keep my cookies.

Asked by shawna.r.nixon 5 days ago

Cannot connect to local NAS

I was previously able to connect to my local NAS using the server name, but now cannot. I verified that the server certificate error exception is still listed. Here is t… (read more)

I was previously able to connect to my local NAS using the server name, but now cannot. I verified that the server certificate error exception is still listed.

Here is the text of the error message I receive:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at [server name redacted]. Did you mean to go to www.[server name redacted].com? If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)"

I am able to connect using the IP address.

Asked by HighJinksBrati 1 week ago

Last reply by HighJinksBrati 6 days ago

Strange jumbled text on some Web Pages

Just installed on iMac running Ventura 13.2.1. Web pages that are used repeatedly show jumbled text in important places. It's as though something has been encrypted but n… (read more)

Just installed on iMac running Ventura 13.2.1. Web pages that are used repeatedly show jumbled text in important places. It's as though something has been encrypted but not un encrypted. Any ideas, before I have to go back to Chrome or Safari? Screenshot of example attached

Asked by tonymcevoy 5 days ago

Outlook.com not displaying properly in Firefox

Outlook.com email client is displaying the text super teeny tiny in Firefox only. Anyone else having this problem or have a solve. It has nothing to do with the view>z… (read more)

Outlook.com email client is displaying the text super teeny tiny in Firefox only. Anyone else having this problem or have a solve. It has nothing to do with the view>zoom size. Very frustrating because I do all my work in in Firefox and would hate to have to use another browser just to use email.

Asked by Anne 5 days ago

Instabilities When Scrolling Instagram

When I scroll down on Instagram I almost always get an instability where scrolling keeps jumping back up. I can go down using the scroll bar on the side but the instabili… (read more)

When I scroll down on Instagram I almost always get an instability where scrolling keeps jumping back up. I can go down using the scroll bar on the side but the instability is still there and I miss posts and things jump around a lot.

Is this a known issue? Are there any tips for getting smooth scrolling on Instagram>

MacOS Ventura

Thanks, Greg

Asked by Greg Bollella 1 day ago

new cookie/tracker, too agressive for youtube

i can't find the name of the new cookie/tracker form moizilla i enabled last week, immediately going to utube (never logged ln to utube) it's obvious utube is no longer t… (read more)

i can't find the name of the new cookie/tracker form moizilla i enabled last week, immediately going to utube (never logged ln to utube) it's obvious utube is no longer tailoring channels to my history. (but for years i've used firefox with its previous built in cookie/tracking enable. i also always have active Ghostery on full block).

i want to lower blocking for utube only, not remove because previous firefox before the "new" cooking/tracker utube did somehow store what type of channels to suggest. does utube use a cookie or a tracker to store channels to suggest? (note i do NOT login to utube, it's saving/storing my type of channels liked by other means than user account).

USA is nuts into fascism! of course americans don't want corporations recording our personal internet history then selling it to other corporations. to try to stop it citizens have to beg around mozilla, ghostery for complicated settings. even many of the help apps like ghostery r default to send them data, u have to hound around details in their preferences to disable them getting our history. citizens should have to be doing this to protect ourselves from corporations!

(ps. i upload my avatar, i see it on some pages, this page it's back to a B circle. i've uploaded successful 3 times yet it keeps disappearing).

Asked by AlienLanes 1 day ago

I downloaded Firefox for Mac yesterday and used it. today it has dissapeared and the old v. 102 is back. what did I do wrong?

I had to synch my bookmarks and passwords though some didnt synch. do I have to do the whole process all over again? and what do I do with the old version, delete it afte… (read more)

I had to synch my bookmarks and passwords though some didnt synch. do I have to do the whole process all over again? and what do I do with the old version, delete it after I re install V 110?

Asked by tdean10 1 day ago

Last reply by tdean10 1 day ago

always having problems with your site

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not recti… (read more)

for some time now im having problems with your site, works ok then slows down click on a link and nothing i then go into safari and i have no problem if you can not rectify my problem i will start using Safari instead, had this problem now for sometime

Asked by petermauricebavington 1 day ago

"Window" top menu pulldown now forces open windows into alphabetical order?

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Hel… (read more)

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.

Asked by greggms17 1 day ago

Last reply by greggms17 1 day ago

Firefox crashes continuosly

Hello, As described in the object, on the last days, Firefox is keep crashing (2-3 times per day). I have followed a tutorial online to copy the ID of crash error. Thi… (read more)

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

Asked by lorenzobrandimarte16 1 day ago

Firefox Mobile Won't Sync to Desktop

Hello, I have a set of passwords on Firefox mobile (iOS 16.3.1 and Mozilla Firefox 110.1 (28420)) that I am trying to sync with my desktop version of Firefox, however, no… (read more)

Hello, I have a set of passwords on Firefox mobile (iOS 16.3.1 and Mozilla Firefox 110.1 (28420)) that I am trying to sync with my desktop version of Firefox, however, none of the

The logs on desktop in "about:sync-log" show "error-sync-1679324467306.txt"

I believe I have tried absolutely everything there is to try in the help articles and forum here. Both devices are indeed signed into the same account.

Thanks for any assistance.

Here is the link to the logs: <iframe src="https://pastesite.org/view/embed/3134a0ba" style="border:none;width:100%"></iframe>

Asked by brianschool 1 day ago

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 21 hours ago

Last reply by Pedro 17 hours ago

Extensions not showing up in tool bar

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but … (read more)

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

Asked by Polly Seven 8 hours ago