Firefox Community Forum

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices and am concerned if I just initiate a new sync then the bookmarks will be deleted from all other devices instead of reloading them all from the Mozilla server. How can I force a reload of all sync'd bookmarks from the Mozilla server to my Firefox on this computer?

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in.

When using the the chat especially when on either of my laptops. I think it would be useful to be able to minimize/hide the chat but not have it completely close so you can stay in the same session.

In my head I see it working by adding a simple minimize button next to the close button. When it minimizes, the icon for the chat can stay highlighted to alert that it is still active. Also, when switching from chat to other options like bookmarks, history or tabs. If there is a current chat open it should use the minimize behavior so the same chat is still active when you navigate back. So essentially the only time the chat closes or resets is when you close it.

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get.

An error occurred while processing your request.

Reference #219.75cfdb17.1761767416.e4d3319

https://errors.edgesuite.net/219.75cfdb17.1761767416.e4d3319

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big problem yesterday. Only started 10/21. Running an M1 Mac Mini Firefox 144.0 (aarch64). Mac is running Sequoia 15.6.1.

What do I have to do to get it back up and running? I would rather not have to change the password if i don't have to.

Many thanks for your help.

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some of the options -- don't remember which nor know how to discover them.

Now javascript is no longer enabled on my MacBook Air (macOs Big Sur 11.7.10). I cannot access my protonmail account and many many other sites.

I've gone cross-eyed accessing "fixes" that are labelled "only for advanced users" & am bright enough to not even try.

Is there a simple fix (short of wiping my computer -- with data going back 11 years) that even I can do?

If you have "fixing your firefox for Dummies" then please email me with a solution. [edited email from public community support forum]

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.