Showing questions tagged:

Firefox failure with Facebook posts

A new Facebook link can open Firefox and work, but subsequent Facebook links result in a failure. The error message is "This content isn't available right now When this… (read more)

A new Facebook link can open Firefox and work, but subsequent Facebook links result in a failure. The error message is "This content isn't available right now When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted."

The Facebook links work with other browsers.

Restarting Firefox begins the cycle again. This has become a problem just in the last month or so.

Solved 2 27

one page will not display on my new website

i have a new website tvbmaloha.com called "aloha bumper stickers" , and the order page does not display on my desktop mac , but displays elsewhere fine . the page loads… (read more)

i have a new website tvbmaloha.com called "aloha bumper stickers" , and the order page does not display on my desktop mac , but displays elsewhere fine . the page loads but it is consistently blank. godaddy has been unable to fix this , as the page loads fine on other devices. any help would be appreciated. thanks ! it displays with crome and safari fine.

Solved 2 54

Cyrilic encoding on ru.wikipedia.org

All the articles headings on ru.wikipedia.org have wrong encoding but the main text looks good. I tried disabling "Allow pages to choose their own fonts" in the FF settin… (read more)

All the articles headings on ru.wikipedia.org have wrong encoding but the main text looks good.

I tried disabling "Allow pages to choose their own fonts" in the FF setting but I couldn't match the fonts using my systems ones so pages in Russian language don't look weirdly formatted.

Any suggestion how to fix it?

Firefox 108.0.2, MacOS 11.7.2

Solved Archived 2 145

VPN is huge in update 151.0.2

After the latest install of 151.0.2 (aarch64), the VPN logo is massive! Is this just a glitch from the latest update? I've attached a photo for clarity. Best, Ed … (read more)

After the latest install of 151.0.2 (aarch64), the VPN logo is massive! Is this just a glitch from the latest update?

I've attached a photo for clarity.

Best,

Ed

Solved 1 55

Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was … (read more)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Solved Archived 3 148

Disable Firefox's Built-In Translation tool

Hello friends, As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension. I tried to follow th… (read more)

Hello friends,

As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension.

I tried to follow the solution on the following support thread ( [https://support.mozilla.org/en-US/que.../1434741#question-reply] ), but it didn't work for me, and I'm still seeing the new translate button.

Is there another way to fix this?

I'm using Firefox 129.0.1 (64bit) for MacOS.

Solved Archived 4 238

I can no longer access info.bnf.fr or gallica.bnf.fr Your troubleshooting page was no use

"Server Not Found Firefox can’t connect to the server at info.bnf.fr What can you do about it? Try connecting on a different device. Check your modem or router. Disconnec… (read more)

"Server Not Found

Firefox can’t connect to the server at info.bnf.fr What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."


I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

Locked 1 45

Firefox refresh rate is not on sync with the display refresh rate

Hello team, I tried searching for a solution for the problem I'm about to describe but unfortunately I wasn't able to move forward. I am running Firefox 141.0 version on … (read more)

Hello team,

I tried searching for a solution for the problem I'm about to describe but unfortunately I wasn't able to move forward.

I am running Firefox 141.0 version on my Macbook M4 Pro. The refresh rate of the display is set to 120Hz, but I the scrolling and interaction in the browser feels like it's on standard 60Hz refresh rate. When I compare it to Safari/Chrome it's not as fluent as it should be.

Am I missing an existing option that could be changed or is it something available at the moment?

Thank you, Arsen

Solved Archived 2 952

My bookmarks disappeared and I'm unable to get them back or add them back manually.

When I opened my Firefox browser this morning, all of my bookmarks were gone, the ones in the bookmark menu and the ones on the toolbar. I am unable to get any bookmark… (read more)

When I opened my Firefox browser this morning, all of my bookmarks were gone, the ones in the bookmark menu and the ones on the toolbar. I am unable to get any bookmark to save.

Solved 1

Firefox on Mac will not allow user to complete X's new passcode requirement

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this. X is now requiring users to enter and verify a … (read more)

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

Solved Archived 2 81

How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (read more)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Solved Archived 3 1871

shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (read more)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Solved Archived 5 209

Two Mac Systems, Two Different Firefox Experiences

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories"… (read more)

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories". On the MacBook Pro Firefox opens to a long list of items I'm not the least bit interested in. How do I get the MacBook Pro back to nothing but the "Recommended Stories"? I don't want/need NHL, NFL, NBA,Television, MLB, Pro Soccer, Education, Food, Health, Parenting, etc., etc., etc.

Solved Archived 1 331

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Solved Archived 4 1583