Showing questions tagged:

How can i stop the top of the browswer from being purple?

All of a sudden today the top of Firefox turned purple, I'd like it to be plain white as it was previously. Clicking on Themes did nothing to change it. Thanks for your… (read more)

All of a sudden today the top of Firefox turned purple, I'd like it to be plain white as it was previously. Clicking on Themes did nothing to change it. Thanks for your help

Solved 5 41 143

Firefox 157 won't save downloads properly, just upgraded today from 156 and didn't have a problem before.

Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving f… (read more)

Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving files in there but with random file names and adding .part to the end. My settings haven't changed, "always ask" is checked, but it doesn't ask me where to save, just puts it in Downloads. This has never happened before. I tried changing the file download location and it downloaded to the specified folder but still without asking). I can remove the .part and the file will open, but I don't know how to stop it doing this. I never had this problem before upgrading to 157. Can someone tell me how to fix this or is it a glitch in v157? Many thanks

Solved 6 7 10

Firefox Download Window Missing

After my browser automatically updated to 157.0, when attempting to download files on MacOS 27 (Golden Gate) the download window does not populate but a .part file appear… (read more)

After my browser automatically updated to 157.0, when attempting to download files on MacOS 27 (Golden Gate) the download window does not populate but a .part file appears in the default download location.

Solved 3 4

Save Image as not working

Since the latest update (157.0). I am no longer able to save images, I tried all the options in the community forums and still no help. I tried changing the download fold… (read more)

Since the latest update (157.0). I am no longer able to save images, I tried all the options in the community forums and still no help. I tried changing the download folder and I'm not able to select "choose". I click and click and nothing happens. When I right click on an image or video and click save image/video as, nothing happens. No directory box pops up. No download happens. Nothing. I removed all extensions and still nothing. Is this just a new update bug or is something wrong with my browser?

Solved 1 4

157 Update - Why are Container Colors Muted/Hard to Distinguish?

With the 157 update the colors of containers are now much harder to distinguish. Red, orange, purple, pink, and yellow all are much darker making them almost appear as th… (read more)

With the 157 update the colors of containers are now much harder to distinguish. Red, orange, purple, pink, and yellow all are much darker making them almost appear as the same color. The icons have changed as well which gives each icon less color to stand out. I believe this update makes having different colors somewhat useless especially if someone is colorblind. I've attached screenshots of both the latest 157 update and what 156.01 looked like and you can clearly see the difference. Changing themes, dark/light mode doesn't help. Is there a way to have brighter colors for containers back?

Solved 1 3 10

How do I stop Private browser windows from opening a dark-colored "Save as" window?

Right Click → Save as in a normal browser window opens a system-colored save window, but since Firefox desktop 152, Right Click → Save as in a Private browser window open… (read more)

Right Click → Save as in a normal browser window opens a system-colored save window, but since Firefox desktop 152, Right Click → Save as in a Private browser window opens a dark-colored save window, which does not have anywhere near enough contrast between the medium grey text and the black background. Is there a setting in about:config to make a Private window open a system-colored save window?

Solved 5 2 60

Completed downloads have .part extension/Download preferences are ignored

MacOS Tahoe 26.7.1 Firefox Ver 157.0 My download preferences are ignored and downloads go directly to download folder without asking. All downloads have a .part extension… (read more)

MacOS Tahoe 26.7.1 Firefox Ver 157.0 My download preferences are ignored and downloads go directly to download folder without asking. All downloads have a .part extension even after download is complete. I tried trouble shooting mode and then added a new profile but the problem happens in all instances.

Solved 5 1 10

Tab Groups gone!

Hi All, I had several tab groups. I open and save and close them every day. but since yesterdayI cant find them at all. If I create a new tab group it appears but those o… (read more)

Hi All,

I had several tab groups. I open and save and close them every day. but since yesterdayI cant find them at all. If I create a new tab group it appears but those old tab groups not! I've tested troubleshooting mode but noting.  

Firefox 154.0 (aarch64), macOS 26.6.2.

Solved 4 1 92

Firefox custom homepage recently changed. How do I go back?

I remember not too long ago, I could copy/paste blocks of links, in the format of link1|link2|link3|etc, to save current tabs as my homepage if I needed to close firefox … (read more)

I remember not too long ago, I could copy/paste blocks of links, in the format of link1|link2|link3|etc, to save current tabs as my homepage if I needed to close firefox and not loose my tabs. But now, I have to manually add and remove each link individually (see screenshot). And it only shows the site domain, not information specific to the actual page I want to keep so I don't know if I'm deleting something that's not needed or important. I usually have 50+ pages that need to managed: saved, removed, reordered, etc. I used to be able to set up one browser window exactly how I want it and click button to save current tabs as home screen. It was so easy.

Is there any way I can revert back to the old way of saving homepages? Or any other suggestions to have tabs reliably reload? I need a solution to be guaranteed to work to not lose important work, using current tabs as homepage accomplished this. This is one of the major reasons I used firefox.

Solved 2 1 71

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space.

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headli… (read more)

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headlines are squeezed together and touching. Body copy is affected also. How to keep the fonts as they first come in?

Solved 2 1

when I try to open my online credit card account: Bad Request, Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. On the tab it says "citi 400 Bad Request"

I cannot get into my online accounts, as I have always done for years. After I select the site, the screen looks like it is working, but then a new empty window pops up: … (read more)

I cannot get into my online accounts, as I have always done for years. After I select the site, the screen looks like it is working, but then a new empty window pops up: the tab says "citi 400 Bad Request" At the top of the empty screen it says: Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Solved 1 1 90

search engine keeps telling me their systems have detected unusual traffic from my computer network.

This is my first time to Mozilla Support with a question. Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. … (read more)

This is my first time to Mozilla Support with a question.

Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. I also use Firefox Focus on my iPhone.

I previously used Google Chrome but I must have removed it as it's no longer appearing in my desktop Apps.

As of a couple of days ago, I tidied up my Library/cache and deleted it to 'Trash', using Apple support community help instructions for housekeeping. (Because I was getting increased frequency in the spinning ball at start-up). I didn't delete any other folders - just Library/cache in my housekeeping.

Since then, when searching Google / Firefox, Google keeps asking if I'm a robot (asking me to tick a 'reCaptcha' box) as it's detecting unusual traffic on my computer - before it continues with my search via Firefox browser.

This doesn't happen when using other search engines, (eg: Bing or Duck Duck Go).

Using Google searches on Safari browser does not ask me if I'm a robot question ? Searches go through perfectly - no questions asked. Only when I use Google search engine with desktop Firefox. Is it my privacy settings?

I prefer Firefox as my browser because it's independent and open sourced, safe and for its sense of community.

My desktop MacBook Air (2017) is 9 y/o - vintage? So, no longer receiving software updates - but hoping to upgrade with a new Mac desktop soon. (see attached image of current MacBook Air operating system Monterey version 12.7.6).

My question is:

- Why is Google only in the last two days asking me at every search, the above question about 'unusual traffic' / tick the robot box ? And,

- Should I reinstall 'Google Chrome' via the Apple Store?

Or for better security, think of getting a new computer sooner, rather than later ? :(

Many thanks for your support, and time. [No hurry!]

thank you in advance, regards, kindly Rose Roselyn Hansen (Australia)

Solved 2 1 61

FireFox New Page "Presets" directly under browser

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old jo… (read more)

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old job; from a Wiki search done ages ago. I have searched for help. I never see "three dots" when I hover my cursor above the offending items.

I was using Chrome. My daughter recommended Fire Fox for my MacBookPro. I did. Now I need to clean up this problem.

Thank you.

PS: I don't know which topic best describes my question.

Solved Archived 2 90

F.B Purity has disappeared from my toolbar.

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc… (read more)

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc. There have been an overwhelming abundance of ads sneaking into my feed. Should I re-install? Actually, I tried but nothing gets updated. Mostly, I have relied on F.B Purity probably 10+ years. And now I don't know how to revive it.

Locked Archived 1 220