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My Yahoo mail

Hello all, just yesterday I noticed my Yahoo inbox was not fully loading and even when it finished loading, I have had the same few messages showing, a series of just gra… (read more)

Hello all, just yesterday I noticed my Yahoo inbox was not fully loading and even when it finished loading, I have had the same few messages showing, a series of just gray bars below that, no ads, etc. and will not allow me to delete or perform commands. When I check the box by an email it simply takes me to the email, as happens if I do so before it's fully finished loading. It is as if it is still trying to load somewhere in the ether land, since there is no indication on my toolbar that it's working. I've tried everything except removing it from Firefox. I thought it was my internet service but all is fine with other sites and Yahoo mail works fine on Safari. It's never happened before. Many thanks for your help.

Asked by josettedicarlo 2 days ago

Last reply by josettedicarlo 2 days ago

Microsoft office download

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pk… (read more)

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pkg” cannot be opened because it is from an unidentified developer. It cannot verify this app is free from malware."

It is a purchase from the microsoft website. Is there a way to set up firefox to allow opening this installer? Thanks.

Asked by muzejazz 2 days ago

Last reply by James 2 days ago

To create a saved password entry, I enter the exact URL for the website I will log into but it gets truncated on Save

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log i… (read more)

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log in." I enter the exact address, username, and password and save it. But what shows after it is saved is a truncated form of the address. It lopped off the specific account ID information for my login page. So when I try to go to that site, my login page can't be found. Why can't the full address be saved?

Asked by wonderinggal 3 days ago

Last reply by cor-el 2 days ago

  • Solved

Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing web… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 2 days ago

Answered by cor-el 2 days ago

Firefox browser

Version 102.5.0esr installed. About Firefox indicates it is up to date. Bank website indicates the browser is out of date. Downloaded 107.0.1 and no data such, as bookmar… (read more)

Version 102.5.0esr installed. About Firefox indicates it is up to date. Bank website indicates the browser is out of date. Downloaded 107.0.1 and no data such, as bookmarks, was transferred. How do I transfer or import bookmarks, home page, etc. from 102.5.0esr to 107.0.1?

Asked by patisland75 3 days ago

Last reply by TyDraniu 3 days ago

Closing the active TAB on Mac version

I run Parallels on my Macbook 14" and have downloaded both Mac and Windows verison of Firefox. In Windows verison I can close the active TAB I'm currently in by clicking… (read more)

I run Parallels on my Macbook 14" and have downloaded both Mac and Windows verison of Firefox. In Windows verison I can close the active TAB I'm currently in by clicking on the X, however Mac version does not allow this. I must select another TAB and then close the orginal one I wanted to close.

The same is true for the refresh button, in Mac the button is not active but in Windows it is.

Asked by steve486 3 days ago

Erased bookmarks and browser history

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on m… (read more)

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc.

Can i still get back that information?

Asked by DaveTbongo 3 days ago

Last reply by Dropa 3 days ago

Issue with online banking and current version 102.5.0esr

I can no longer use online banking because they require the most recent version of Firefox which they say is 107. When I try to update my computer, it says I have the mo… (read more)

I can no longer use online banking because they require the most recent version of Firefox which they say is 107. When I try to update my computer, it says I have the most up to date version of Firefox which is 102.5.0esr so won't let me update. How do I fix this?

Asked by blackcat211hsk 3 days ago

Last reply by cor-el 3 days ago

Same Firefox Home Page on all my computers

Is it possible to set the same "home page" on all three of my Mac computers? I want the same links across all three, but they keep changing with "syncs" despite being pin… (read more)

Is it possible to set the same "home page" on all three of my Mac computers? I want the same links across all three, but they keep changing with "syncs" despite being pinned. Ver. 107.0.1

Thank you, Polly

Asked by Polly Seven 5 days ago

Last reply by Polly Seven 3 days ago

Certain text displays as random characters on some pages

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second com… (read more)

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second computer, running an earlier Mac OS, is working just fine, and other browsers don't have this problem.

Hoping someone can help. A screenshot from Wikipedia is attached.

Asked by Etnier 1 week ago

Last reply by cor-el 3 days ago

the trust certificates

good evening , this is a question to anyone who could kindly explain these trust certificates that are listed in my settings , are they valid trusting ? or are they probl… (read more)

good evening , this is a question to anyone who could kindly explain these trust certificates that are listed in my settings , are they valid trusting ? or are they problematic and creating a music library sync issue ,?

Asked by A 4 days ago

Last reply by cor-el 3 days ago

Disable hardware video decoding for VP9 only?

Is it possible to disable hardware decoding for VP9 exclusively. Watching a 4K video on YouTube results in anywhere from 10% to 50% of frames dropped, which is not a grea… (read more)

Is it possible to disable hardware decoding for VP9 exclusively. Watching a 4K video on YouTube results in anywhere from 10% to 50% of frames dropped, which is not a great experience. If I disable video decoding entirely I get 0% dropped frames, but with 20% cpu overhead, therefore I'd like to disable it for VP9, but keep it for H264.

Asked by me 4 days ago

Last reply by cor-el 4 days ago

couple suggestions for the bookmark & password editing pages

the ability to see only dupes. the ability to change the headline of of a password entry as not all site are saved the way one may remember them. organize this "forum" so… (read more)

the ability to see only dupes. the ability to change the headline of of a password entry as not all site are saved the way one may remember them. organize this "forum" so one can post easier in a proper sub-topic.

Asked by metropical 5 days ago

Last reply by metropical 4 days ago

  • Solved

Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 1 week ago

Answered by cor-el 5 days ago

Firefox crashing after last update.

Since the last Update, my Firefox keeps crashing and needing to restore. Sometimes it can't even find my previous tabs. Is this a known issue that you're trying to solve?… (read more)

Since the last Update, my Firefox keeps crashing and needing to restore. Sometimes it can't even find my previous tabs. Is this a known issue that you're trying to solve? ( I did a full scan with Cleaner one Pro to exclude viruses etc. It came back clean.)

Asked by kenvant 5 days ago

Last reply by kenvant 5 days ago

Garbled text, elementor crash

I have started in troubleshoot safe mode.. and disabled all extensions.. yet the problem persists the garbled text doesn't go away and today elementor also began crashing… (read more)

I have started in troubleshoot safe mode.. and disabled all extensions.. yet the problem persists the garbled text doesn't go away and today elementor also began crashing.. Hundreds of complaints like this, yet no one has found a solution.. except start in trouble shoot mode.. but then what?? continue working in trouble shoot mode? cannot add any extensions.. If firefox doesn't solve this problem.. I am moving to safari.

Asked by anusha.yadav 3 weeks ago

Last reply by cor-el 3 weeks ago

Can't edit saved credit card info

Attempting to edit currently saved credit card information does not work. Steps to reproduce: Navigate to "Privacy & Security" in Settings (about:preferences#privacy)… (read more)

Attempting to edit currently saved credit card information does not work.

Steps to reproduce: Navigate to "Privacy & Security" in Settings (about:preferences#privacy) Scroll down to "Forms and Autofill" Click "Saved Credit Cards..." button Click on saved credit card info to select a card -Observe: Selected line item highlights blue Click "Edit..." button

Result: Nothing happens. "Edit..." button darkens and lightens to show that the UI element is active, it just doesn't produce any result. Selected credit card line item highlight changes from blue to grey. Clicking "Edit..." button again does nothing. User cannot edit saved credit card info. "Add..." button presents a new modal when clicked, but "Edit..." has no result.

Asked by nismodan 5 days ago