Firefox Support Forum

So switched over to firefox from chrome recently and one feature I really liked on chrome was the fact that bookmarks that appeared on the browser toolbar also appeared on the drop down menu: both were mirrored. Unfortunately, these appear to be two distinct bookmark sections on firefox. See the attached photo: the horizontal bookmarks toolbar displays different bookmarks than the drop down bookmarks menu. Is there any way to make the two mirror each other without duplicating bookmarks?

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension straight from the toolbar and click 'Hide from Toolbar'.

I do remember this option existing, however I couldn't find it since last update and I'm assuming it was removed. Is there any way to use it again?

^ (Small note, It would also be lovely if I could add them to the Extensions add-on in the toolbar, as that would really be a better use for it other than overflow)

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Using Mac OS 12.4 and Firefox 101.0.1. After launching Firefox, a second icon appears in the "recently used" apps section of the Mac OS dock (see attached screen shot). The icon stays there and goes away, and then comes back, and then goes away, etc. This continues on and on until Firefox is closed.

Why is this happening? Never acted this way before the latest updates.

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger than this, or is there a setting I can use to allow larger uploads? Thanks, Alex

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me a little uncomfortable. In the images and video I have sent, you can see that an unnecessary thumbnail of the tab pops up even when I move the tabs inside the window. This makes it harder to know if I am even moving the tab in the first place. Then it takes like 2-5 seconds for the new window of the individual tab I moved to appear. If whatever I said is quite confusing which I apologize for, I would very much recommend taking a look at Google Chrome, the browser I don't prefer, however, try moving the tabs around and outside one window and creating more windows with individual tabs. It feels more fluid or swift and easy to handle. Compare that to Firefox and a big difference is to be seen. I am concerned about this issue really because I am replacing my previous browsers, not only Google Chrome but browsers like Edge too which are capable of not having that issue, with Firefox instead and hopefully Firefox can have this capability. I also multitask a lot so I usually encounter this problem on Firefox. I hope this is fixed and am sure it will help a lot of users! Thank you! Here is a YouTube video link for to provide a further understanding of the issue: https://youtu.be/jRuBDH32hPI

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which happened 4 days ago. Any thoughts on how to debug this?

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en&region=us&callback=onApiLoad”.

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Recently, when I try to play a video on YouTube on Firefox, there is a flickering brightness effect (some aspects of the video seem to flicker bright and dark quickly) which is distracting and makes it difficult to watch anything. The effect persists even when launching in troubleshooting mode, and disabling hardware acceleration and restarting appears to have no effect. I have also been unsuccessful refreshing Firefox. Nevertheless, this issue is absent on Safari and Chrome when watching the same video.

Watching a solid colored video like this helps see the issue best, if it is happening to your device: https://www.youtube.com/watch?v=hJmFYZEcpZA The brightness switch is visible even when pausing the video.

When I find the same video two different places (ex: the Apple Sept 12 Event on Apple's site, versus on YouTube) only the YouTube video has the issue. However, I can't find any settings to change on YouTube to help this.