Showing questions tagged: Show all questions

I don't want AI

Hi! I have seen that Mozilla will be moving forwards with integrating AI to Firefox. I am very uncomfortable with this, as AI poses a risk to the privacy and security tha… (read more)

Hi! I have seen that Mozilla will be moving forwards with integrating AI to Firefox. I am very uncomfortable with this, as AI poses a risk to the privacy and security that made me choose Firefox in the first place. If this is the case and AI is truly integrated (at least without an option to turn it off or opt-out completely) I will no longer use this browser and switch to something else. I enjoy Firefox so I am hoping that this will not be necessary....but we will see.

Asked by wrensthings 2 months ago

Last reply by Paul 2 months ago

  • Archived

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 1 year ago

Last reply by Piterk 1 year ago

  • Archived

Exporting (not copying) a digital certificate

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it… (read more)

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

Asked by adrianpadina 2 years ago

Last reply by cor-el 2 years ago

  • Solved

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 5 months ago

Answered by MarkRH 5 months ago

Firefox 115 ESR extended support

Please forgive me if this already exists here (I suspect it does). Search tools did not yield what I was looking for. TOPIC: Extended Support for Firefox 115 ESR First, l… (read more)

Please forgive me if this already exists here (I suspect it does). Search tools did not yield what I was looking for.

TOPIC: Extended Support for Firefox 115 ESR

First, let me extend a hearty thank you to everyone on the Mozilla team and in the community that is continuing work on 115 ESR. This is helping a number of people that cannot upgrade for various reasons.

115 ESR is the last hope for many who are stuck on macOS 10.12-10.14 or Windows 7-8.1. While these systems are considered *very* out-of-date (users who are still on them are often chastised) they have a place. macOS for example, completely removed any and all support for 32-bit software as of macOS 10.15 ("Catalina"). I have encountered people with needs for 32-bit to run older apps and so they often keep a system running 10.14 ("Mojave").

Now, can old 32-bit configurations be kept around and isolated offline? Yes. But for some out there who cannot afford to upgrade, or cannot be with out specific 32-bit software, they would be forced offline completely (assuming they follow best security practices, which many do not). I have personally deployed 115 ESR on a number of systems to help people in this situation.

For the time being, ESR 115 is permitting these users to stay online with some degree of security, at least where web browsing is concerned.

QUESTION: Besides active user count, what other factors are keeping 115 ESR in active security-only support mode?

Asked by MacGuyver 5 months ago

Last reply by Agent virtuel 5 months ago

  • Locked

Firefox AI Slop

Please dont turn firefox into AI slop. The browser does not need "AI" shoved into it and currently the lackthereof is one of the only things keeping a large user base wit… (read more)

Please dont turn firefox into AI slop. The browser does not need "AI" shoved into it and currently the lackthereof is one of the only things keeping a large user base with firefox. Please please don't cram more AI down our throats. Again, no one wants this shit except MBAs.

Asked by sschonem 2 months ago

Last reply by Denys 2 months ago

Synching across several devices

Hello All - Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy … (read more)

Hello All -

Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy up my bookmarks, deleting many of them, on my main machine and then have all the other devices Synch to that list only?

I have tried deleting ALL the bookmarks on the "subsidiary" devices and then synched them but that didn't work. I think I'm asking whether one device can be made the "master" for all the others to Synch to that one and none of the others.

Hope that's reasonably clear.

Thanks,

Ian.

Asked by Ian 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is… (read more)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 5 months ago

Answered by t.r.ernst 5 months ago

  • Locked

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentifica… (read more)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Asked by dkmozilla 2 months ago

Last reply by Denys 2 months ago

  • Archived

i have been trying to clear out the cache

I have been trying to clear out the cache under settings (cookies & site data) (everything is checked under clear data) everything clears out except for 440 now 454 K… (read more)

I have been trying to clear out the cache under settings (cookies & site data) (everything is checked under clear data) everything clears out except for 440 now 454 KB of disk space. I cannot get it to clear out. I even uninstalled fire fox and it was clear for a couple of uses and now it is back and instead of 440 it is now 454. ••• Cookies and Site Data Your stored cookies, site data, and cache are currently using 454 KB of disk space. Learn more Based on your history settings, Firefox deletes cookies and site data from your session when you close the browser. ••• How do I zero it out. I find this annoying.

Thank you, Teri

Asked by labellaloo 7 months ago

Last reply by AliceWyman 7 months ago

  • Solved

My Bookmarks and history is lost as I updated to IOS 26.0.1

Hello Firefox team, I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser. All my important data has … (read more)

Hello Firefox team,

I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser.

All my important data has been lost, can you please look into this and help me please.

Thanks, Sajeel Irkal

Asked by sajeel.irkal 5 months ago

Answered by KAMI 5 months ago

add ons and safety

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that me… (read more)

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that meant, but when I clicked on refresh, everything was changed, including the theme. And then when I tried to restore the theme back to the original it said, add-ons are disabled by safety, and I don't know what that means, and it's not explaining how to undo it. And now everything looks different and I'm not happy with it, and it's not really letting me add any other themes, and if I add them, they don't seem to fully load, the page still looks all white

Asked by anne963 4 months ago

Last reply by Mark 4 months ago

Firefox extensions

I'm chasing a problem with 1Password not auto-filling fields. please can you tell me how to delete Firefox and extension then re-install both. Firefox 146.0.1 MacOS 15.7.… (read more)

I'm chasing a problem with 1Password not auto-filling fields. please can you tell me how to delete Firefox and extension then re-install both. Firefox 146.0.1 MacOS 15.7.3

Thanks and happy new year

Asked by gmunslow 2 months ago

Last reply by Paul 2 months ago

  • Solved
  • Archived

Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set ups… (read more)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Asked by Froggy_D 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Lost bookmarks

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, … (read more)

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, they're just all empty.

Can I get them back somehow? I've been collecting them for years so can't replace them all!

Firefox 125.2 iMac OS x10.15

Asked by amanda52 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

new version of Firefox (140.3.0esr) doesn't show my old bookmarks

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefo… (read more)

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefox page. I don't know how to get to the "about:profiles" page to change back to the profile that shows my bookmarks toolbar.

Asked by ekc80 5 months ago

Answered by Denys 5 months ago

  • Archived

PHOTO ALBUMS

Can someone explain why my PHOTO ALBUMS are not showing up on a website where I'm attempting to upload photos from these albums from my MacBook Air? It does allow me to … (read more)

Can someone explain why my PHOTO ALBUMS are not showing up on a website where I'm attempting to upload photos from these albums from my MacBook Air? It does allow me to drag and drop, but the actual albums are not showing up when I 'BROWSE." On my iphone and ipad the individual albums are showing up when I browse in the website to upload. It's only on my MacBook Air that the albums are not showing up. All my photos are there, but not the individual albums.

Asked by ccole2015 6 months ago

Last reply by Paul 6 months ago