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  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 4 months ago

Last reply by George Mtntrainman 2 months ago

Picture in picture not working

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way… (read more)

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

Asked by Raymond Boheme 4 months ago

Last reply by allgoodbuddy 3 months ago

LastPass icon is missing from the browser bar.

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few … (read more)

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few weeks ago. I have tried to reinstall the extension, but it has had no effect.

Asked by fools.and.irish 2 months ago

Last reply by Paul 2 months ago

how to turn of annoying "Update available" reminders?

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's m… (read more)

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's me select auto updates or check for updates. I searched online but couldn't seem to find anything about how to disable the notifications all together with the newer version of FF. It's driving me crazy, thinking of switching browsers because of this. Thanks in advance!

Asked by eli.adelson 5 months ago

Last reply by oldbrownhat 2 months ago

Cant use Tineye- used to work great until yesterday

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). N… (read more)

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!

Asked by PocketDan 5 months ago

Last reply by PocketDan 5 months ago

Error message: "This page isn't redirecting properly" when accessing kp.org (no problem for years on Firefox

This problem began a couple days ago. I have no problem accessing other sites on Firefox (and none for this site over years of use.) Can access site on Safari without p… (read more)

This problem began a couple days ago. I have no problem accessing other sites on Firefox (and none for this site over years of use.) Can access site on Safari without problem.

Asked by tomcoffin 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Why when I open a tab from another I have open, it appears as new widow, and about 1/3rd. the size?

I find this does not happen when I opened Mozilla and searched for an answer, but if I am in almost any other site, and click a link, it oens in a new window and is so na… (read more)

I find this does not happen when I opened Mozilla and searched for an answer, but if I am in almost any other site, and click a link, it oens in a new window and is so narrow, it is unusable until I stretch i. This is a pain, and never happened ubtil about 1-2 months ago after an update.

Please let m know if anyone has a solution to this irritating challenge.

Jim Rautio

Asked by jim268 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 2 years ago

Answered by kris.robinson 2 years ago

  • Archived

Firefox browser is now blocking pop-ups and I can't get into my account

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help t… (read more)

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help to fix these issues.

Asked by densusiemt 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Amazon "Returns & Orders" page will not load... Mac

Amazon "Returns & Orders" page will not load... Mac/Firefox computer even it trouble shoot mode. Page just continues to partially load and repeats until I stop it. … (read more)

Amazon "Returns & Orders" page will not load... Mac/Firefox computer even it trouble shoot mode. Page just continues to partially load and repeats until I stop it.

Asked by gspelucin 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Cached Web Content (320kb)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use b… (read more)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

Asked by Jason Allen 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Private window breaches privacy - Unacceptable

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Privat… (read more)

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Private window the 2nd time and open gmail.com, I could see I am not signed out of the gmail account. This is breach of privacy and highly unacceptable.

Why is my account still logged in, even while using Private window? What if I was using this in a public computer? Utterly scared now of my privacy and security in using Firefox.

Asked by nousheen.n 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox peculiarities

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but… (read more)

1. What do I need to do so that when I answer questions in an online survey by checking a box a mark actually shows up in that box? Increasingly the box remains blank but I know my question -- which I hope was entered in the right box -- was registered because the "Next" button works.

2. Also, more and more I cannot connect to a website that Firefox thinks may not be safe but it is and I have to "temporarily" inactivate the block. How can we fix that?'

Asked by Em-Ess 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

firefox sync server reverse proxy not working

I'm self hosting a firefox sync server on unraid. If I set it up on the local network, it works. I use this public address in the docker container http://localhost:5000… (read more)

I'm self hosting a firefox sync server on unraid. If I set it up on the local network, it works. I use this public address in the docker container http://localhost:5000 and the about:config server as identity.sync.tokenserver.uri = http://localhost:5000/token/1.0/sync/1.5.

Now if I switch to my reverse proxy, I use this public address in the docker container http://firefox.mydomain.com and the about:config server as identity.sync.tokenserver.uri = http://firefox.mydomain.com:5000/token/1.0/sync/1.5. It does not sync. I get an error if I use that url in the browser link. If I make it http://firefox.mydomain.com/token/1.0/sync/1.5 (taking out the port number), my browser displays a json page. But if I remove the port number in the about:config and make it identity.sync.tokenserver.uri = http://firefox.mydomain.com/token/1.0/sync/1.5, it logs me out of the firefox account.

The reverse proxy is passing port 5000 through, so that is why not specifying it returns a valid browser page. The about:config seems to need the port specified to work. Otherwise I'm getting logged off. Is there a workaround to this?

Asked by firefox1812 2 years ago

Last reply by firefox1812 2 years ago