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installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Asked by dennisedds 1 day ago

Last reply by dennisedds 1 hour ago

Bookmarks Gone

Hello, Firefox quit and I restarted the application with all previous browsing tabs. Unfortunately, for some reason, all of my bookmarks (50+) are gone and I cannot find … (read more)

Hello,

Firefox quit and I restarted the application with all previous browsing tabs. Unfortunately, for some reason, all of my bookmarks (50+) are gone and I cannot find a way to get them back. I do not think I am usually signed into a Firefox account.

Please any help would be much appreciated. I do not recall all the things I've bookmarked.

Asked by emily.kotulak 4 hours ago

Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 12 hours ago

Last reply by Ken D. 11 hours ago

Deprecated URL shows up in autocomplete

My issue mirrors this thread, where the user ultimately got no resolution. Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookma… (read more)

My issue mirrors this thread, where the user ultimately got no resolution.

Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookmarks and removed mail.protonmail.com from my history, but the .com domain is still the suggestion when I start typing "mail". I have tried shift+delete, tried deleting the individual entries of "mail.protonmail.com" from my history, but the behaviour has not changed.

"Forget about this site" does not solve the root issue because I do not want to clear all my cookies and history for the site. Deprecated sites aren't the only example where this would come up – imagine having to delete your entire stackoverflow.com history just to change your default suggestion to some oft-used resource like store.mycompany.com.

Thanks

Asked by firefoxaccount6 19 hours ago

Netflix screenshot capabilities

A major reason I got Firefox was the ability to screenshot from shows that I streamed on the laptop. Recently I tried taking a screenshot and got a black and grey box ind… (read more)

A major reason I got Firefox was the ability to screenshot from shows that I streamed on the laptop. Recently I tried taking a screenshot and got a black and grey box indicating that it was blocked from capturing. Is this a Firefox issue that can be fixed with an extension or has Netflix updated the extend of blocking any form of capturing their shows once more?

Asked by chantalkelly5 21 hours ago

My bookmarks and history are gone.

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothin… (read more)

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothing. Everything, a year of research, gone. What do i do?

Asked by goodkitty 1 day ago

Last reply by jonzn4SUSE 21 hours ago

Account email address

I received an email about "Get early access to a Hubs subscription" on both the current email address I use for my Firefox account and the email address that I used previ… (read more)

I received an email about "Get early access to a Hubs subscription" on both the current email address I use for my Firefox account and the email address that I used previously. The latter is neither my secondary email address. How is it possible that I received an email on my old address?

Asked by random3 1 day ago

Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 day ago

Last reply by Mike Grace 1 day ago

Changing primary email

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "A… (read more)

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "Account already exists" and the address is not accepted. I guess I could Delete Account and start again but that seems a bit drastic and I don't know what data might be lost. Any pointers please? Thanks, Ian.

Asked by Ian McPherson 1 day ago

Last reply by Ian McPherson 1 day ago

Embedded vidoe in email link shows as preview not available

Hi Firefoxers, I am wanting to test an email before I send it out to clients, the email has a link to a video in the heading of the page. When I click the link in the ema… (read more)

Hi Firefoxers, I am wanting to test an email before I send it out to clients, the email has a link to a video in the heading of the page. When I click the link in the email it opens the webpage, but the link defaults to "preview not available" the rest of the page is viewable, but not the image of the video. At first I thought it was a broken link but when I send a test to colleagues using IE it opens automatically and they have the option play the video.

I made the following changes in Preferences > Privacy & Security > Autoplay > Settings > Allow Audio & Video

I refreshed the page, didn't work Restarted Firefox, still didn't work

Can I get some advice on the correct settings or where I am going wrong.

Asked by rharpur 1 day ago

  • Solved

(MacOS) Full Screen Removes Tabs even when hovering to the top of Browser

As Title, Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover o… (read more)

As Title,

Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover over and over, the tabs maybe appear 10% of the time, but whenever I click somewhere else other than the Tab Bar, it disappears.

I think this bug happened ever since I enabled "Hide bookmark toolbar". I have since reverted it back, but the error is still the same. Weird, since my tabs disappear since it has nothing to do with bookmarks.

Asked by Iha7 2 days ago

Answered by cor-el 2 days ago

I was prompted to reset Firefox, and it only saved bookmarks, not passwords.

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my password… (read more)

I was prompted to reset Firefox, and it saved my bookmarks but not my passwords. Can I get them back? Was it a scam and I gave permission for someone to steal my passwords and delete them? Help!

Asked by audreyguzik 2 days ago

Automatic Startup Firefox

I have recently upgraded my macOS to Monterey 12.6.1. Now, when I click a link in an e-mail or on social media, Firefox will not open. I must manually open Firefox on my … (read more)

I have recently upgraded my macOS to Monterey 12.6.1. Now, when I click a link in an e-mail or on social media, Firefox will not open. I must manually open Firefox on my desktop before clicking the link. I cannot find a toggle in Firefox Preferences to change this behavior. How can I change this?

Asked by Baron Bar 2 days ago

Last reply by James 2 days ago

LinkedIn images do not load

Linkedin on Firefox does not load images. I have followed all the recommendations (Clear History, Refresh Firefox, Restast MA, signout and sign in) and nothing helps. Ca… (read more)

Linkedin on Firefox does not load images. I have followed all the recommendations (Clear History, Refresh Firefox, Restast MA, signout and sign in) and nothing helps. Can you help please?

Thanks Sheyda

Asked by sheyda.saponar 2 days ago

Last reply by mcianfarani 2 days ago

Disable popup after update

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like thi… (read more)

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like this? And why is there no "don't show this anymore" checkbox? Why is there no close button and you need to click trough the 5 steps every time??? Is there any way to disable this irritating popup in about:config ?

I installed my first Firefox years ago to get rid of popups and now Mozilla is slipping them in our face. Not nice.

Asked by Katy 2 days ago

Last reply by Dropa 2 days ago

Certain text displays as random characters on some pages

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second com… (read more)

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second computer, running an earlier Mac OS, is working just fine, and other browsers don't have this problem.

Hoping someone can help. A screenshot from Wikipedia is attached.

Asked by Etnier 3 days ago

Last reply by cor-el 2 days ago