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  • Solved

How to make the scroll bar disappear

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an op… (read more)

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

Asked by moon_613 23 hours ago

Answered by cor-el 7 hours ago

Lost all data

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the des… (read more)

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the desktop with happy faces in them. I finally got them to stop and closed everything down, however now, all my bookmarks are gone, firefox will not sync, I cant change password to a primary one. I can not restore my bookmarks from previous save. I am worried they got all my info. what can I do??

Asked by info8387 11 hours ago

Last reply by cor-el 7 hours ago

Firefox and Messenger FB call

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but thei… (read more)

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

Asked by bbfigueras 12 hours ago

Last reply by Dropa 12 hours ago

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 1 day ago

Last reply by Mark J Bush 12 hours ago

Netflix Does Not Work on Mozilla

Firefox doesn't support Netflix Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix… (read more)

Firefox doesn't support Netflix

Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix. I use Firefox daily so I don't want to use another browser. Help?

Asked by bubblytea345690 1 day ago

Last reply by SometimesMaybe 14 hours ago

How to Change The Shortcut Keys

I am having issue with change the bookmark toolbar shortcut key command+B. It's duplicated with my tool shortcut key. Please provide the steps to disable the shortcut key… (read more)

I am having issue with change the bookmark toolbar shortcut key command+B. It's duplicated with my tool shortcut key. Please provide the steps to disable the shortcut key feature for command+ B or change the shortcut key.

Asked by feizhang61813 14 hours ago

Strange behavior with opening hyperlinks one one website only

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if … (read more)

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if there is a way to avoid having to work around. Here are the symptoms:

1. (right)Click on the hyperlink and 'open in new tab' --> does not open 2. Same as 1) but 'open in new window' --> does not open 3. Same as above but 'open in new private window' --> opens fine!

Alternatively 1. (plain click) on the link --> does not open 2. above + use back arrow (<-) to go back to page with the hyperlink and then use the forward arrow (->) to return to the hyperlinked page and it opens!

Additional info: FF 107.0.1 (64-bit) on Macbook pro M1 Ventura FF preferences set to open links in new tab, which sometimes works and sometimes doesn't depending on the site FF advanced setting browser.search.openintab is set to TRUE (but it failed with FALSE also)

So I am stumped!

Cheers, Bert

Asked by Bert 1 day ago

Last reply by Bert 15 hours ago

Sending emails through HubSpot, links going to Instagram open up Blank Page in Firefox

We are sending emails through HubSpot. When opening up links from the email that go to Instagram, they are opening up to blank pages. Per HubSpot support this is a known … (read more)

We are sending emails through HubSpot. When opening up links from the email that go to Instagram, they are opening up to blank pages. Per HubSpot support this is a known issue and said Firefox support could give us an answer on how to fix this.

Asked by hhampton1 16 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

Spacebar stops working after an hour on Firefox

After I have been using Firefox for about an hour, the space bar stops working. I'm only able to type one word. This happens in all the Firefox boxes where one can type, … (read more)

After I have been using Firefox for about an hour, the space bar stops working. I'm only able to type one word. This happens in all the Firefox boxes where one can type, as well as in Duck Duck Go search box, really any open app. If I quit Firefox and re-open, the problem disappears until another hour has past. I do not have this problem with Safari or Pages, Notes, really any other app I use on my Mac. I am using a 2020 Mac Mini with an M1 chip, MacOS Ventura 13.0.1. My Firefox is up to date 107.0.1(64 bit). I'm using a Logitech K811 keyboard.

Asked by Elliott J Bush 18 hours ago

Firefox thinks that password field on one website is a username field, so won't generate new password

I'm using one website which demands a new password every three months. That would be easy if the Firefox automatic generation of a new secure password worked with this s… (read more)

I'm using one website which demands a new password every three months. That would be easy if the Firefox automatic generation of a new secure password worked with this site but it doesn't. Firefox thinks that both the Password and Confirm Password fields are asking for a username instead. Obviously I can take this up with with the website owner too -- but is there any other means of generating an obscure password when Firefox won't do it? An app? A Firefox plug-in?

Asked by a.smith2 1 day ago

Last reply by a.smith2 1 day ago

New fore fox browser

I installed 'updated' product and it did not migrated the latest tool bars etc.....it downloaded material and tool bar from three+ years ago. Lost my pictures that showe… (read more)

I installed 'updated' product and it did not migrated the latest tool bars etc.....it downloaded material and tool bar from three+ years ago. Lost my pictures that showed up on computer when sleeping. Sites do not recognize this product anymore. Please help me....how do I get the old one back? Yes I am frustrated, sorry if I sound upset, just need some help....

Thank you, Al Sorestad

Asked by alka.sorestad 1 day ago

Saved passwords don't appear under Preferences/Privacy&Security/Saved Logins - Strange Glitch?

Hi, Since I updated Firefox to 107.0.1 there is a weird glitch... Although all my passwords are indeed saved, they do not appear when I call up preferences/Privacy & … (read more)

Hi, Since I updated Firefox to 107.0.1 there is a weird glitch... Although all my passwords are indeed saved, they do not appear when I call up preferences/Privacy & Security/ and click on "Saved Logins..." to display them.

In a way it's secure that they don't appear... but I often need to look up a password when I am using another device to log into a site. Is there some setting I am overlooking? When I click on Saved Logins, the entire page under "about:logins" is empty. Just the bars at the top to search, and a big empty list under "Sort by: Name A-Z"

Please help! I hoped that the glitch would be fixed in an update, but I do get nervous thinking that I might lose all saved logins...

I'm on a Mac, os Big Sur 11.7.1 (20G918)

Thanks! Glenn Dochtermann

Asked by joedocmusic 1 day ago

Firefox keeps crashing unexpectedly after the latest Mac OSX update

My firefox browser keeps crashing after I installed the latest OS on my laptop. Some of the reports are: bp-3b29c5ef-68fa-4085-8bb4-00ad30221208 12/8/22, 12:55 PM bp-39… (read more)

My firefox browser keeps crashing after I installed the latest OS on my laptop. Some of the reports are:

bp-3b29c5ef-68fa-4085-8bb4-00ad30221208 12/8/22, 12:55 PM bp-39171fa5-79f4-42ba-bec7-3708f0221208 12/8/22, 12:52 PM bp-adc82fd6-1f63-4193-89b4-a12830221208 12/8/22, 12:52 PM bp-b53b76c5-22ec-4f61-9235-579330221208 12/8/22, 12:52 PM bp-a227e01b-2aec-4bbc-ad30-580820221208 12/8/22, 12:52 PM bp-5134eca4-4db2-479d-b7b1-b54cd0221208 12/8/22, 12:52 PM bp-2f5e9b2a-0286-41da-80d8-c0a180221208 12/8/22, 12:52 PM bp-e544b57e-0c15-4670-9042-9c94f0221208

Asked by ariel9 1 day ago

  • Solved

Can't log in to my bank account

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer servi… (read more)

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer service rep. What happened? I have been logging in here for years from Firefox. I am not having this issue with any other site.

Asked by lemoi50 4 days ago

Answered by jonzn4SUSE 2 days ago

error msg after trying to log out

Hi, Today I have spent a lot of time on Mozilla trying to find solutions. On logging out of any of my Amazon accounts (including KDP) I get an error on the page saying … (read more)

Hi, Today I have spent a lot of time on Mozilla trying to find solutions. On logging out of any of my Amazon accounts (including KDP) I get an error on the page saying error I cannot log out of any site on Amazon. This is the first time I have encountered a problem. I have tried resetting my password, which was a disaster. Mozilla, when I enter the new password, it does not recognize the current password until I try again. Then it recognizes the password as old and not new. It is a shambles. I have been locked out twice and still have no solution and now I have 2 problems and not just one.

I did a bit of research but the information was outdated (2015) about such a problem previously.

Asked by Marie Seltenrych 2 days ago

Firefox browser home page

12.7.22 I've recently upgraded to OS12 on mac. Browsers now also updated. Some minor differences in interfaces. Something buggy about Firefox initial opening page shows b… (read more)

12.7.22 I've recently upgraded to OS12 on mac. Browsers now also updated. Some minor differences in interfaces. Something buggy about Firefox initial opening page shows boxes with History visited sites logos for quick reference to sign in to various pre-visited sites. These have always appeared even on previous versions. However on this latest version, the container box for the site logos is same but the logos within the boxes is much smaller. Like floating in the boxes. Must be some way to solve this making the site logos larger within container boxes. Screenshot of current problem. Unfortunately don't have one of last FF version I think v78.?.? thanks Larry

Asked by fives 2 days ago