Showing questions tagged: Show all questions

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 1 month ago

Last reply by Sue 14 hours ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 1 month ago

Last reply by Sky_Light 16 hours ago

When starting Firefox the reopened tabs are showing old versions of the website

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs Expected: Tabs should the latest vers… (read more)

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs

Expected: Tabs should the latest version of the website (ie the page has been refreshed)

Actual: Tabs are showing the old, previous (cached) versions of the website and not refreshing to show the latest

User has to manuall refresh each tab to see the latest version of the page

Are other people seeing this issue?

Asked by s.harbage 1 month ago

Last reply by s.harbage 1 day ago

  • Solved

How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (read more)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 4 months ago

Answered by cor-el 4 months ago

  • Solved
  • Archived

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (read more)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 12 months ago

Answered by cor-el 12 months ago

  • Solved
  • Archived

Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 1 year ago

Answered by cor-el 1 year ago

Finally updated MacOS to Catalina 10.15.7, but next Firefox update is still an esr update.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no… (read more)

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Asked by youngjane 1 month ago

Last reply by youngjane 3 weeks ago

microsoft 365 constatly asking for login

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "al… (read more)

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "allow access" I get a pop-up that lets me choose my institutional SSO account, which says I'm signed in already. This doesn't occur in Chrome (where I'm logged into my institutional email).

Does anyone know how to stop this message from popping up every 5 minutes?

I am new to Sharepoint (and not impressed!). I don't actually see any difference in its behavior whether I've allowed access or not.

thanks for any hints

Asked by sarah_fata_morgana 1 month ago

Can't open Firefox from Terminal with profile selected on Mac

Right now, the only way I can reliably switch profiles in Firefox is to go to about:profiles. I'd like to be able to launch a profile from the terminal instead. I've tri… (read more)

Right now, the only way I can reliably switch profiles in Firefox is to go to about:profiles.

I'd like to be able to launch a profile from the terminal instead. I've tried these commands:

$ firefox -P "home" $ firefox --Profile "/Users/josh/Library/Application Support/Firefox/Profiles/o4w0riri.home-1725314907557"

both result in the dialog "Open Firefox in Troubleshoot Mode?". From there, I can either refresh my profile or open in troubleshooting mode, neither of which is a desired option. If I don't specify a profile, it doesn't bring up the dialog, but it's not always the profile I want to open.

Asked by josh93 1 month ago

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 3 months ago

Last reply by Piterk 1 month ago

chat being blocked

I cannot chat on https://www.elegantthemes.com, their site says that firefox is blocking their app. I set this site in privacy exceptions, still blocking. screen shot of … (read more)

I cannot chat on https://www.elegantthemes.com, their site says that firefox is blocking their app. I set this site in privacy exceptions, still blocking. screen shot of their message included

Asked by Scott 1 month ago

All Extensions shows"can't read and change data on this site" after I added.

Could you tell me what kind of situation will result in all extensions can't use and how to solve it? Actually I want to use "IE View We", but it not works. I also try t… (read more)

Could you tell me what kind of situation will result in all extensions can't use and how to solve it? Actually I want to use "IE View We", but it not works. I also try to lower my safety level of browser, or added some extensions which recommend by Firefox. It would be great if I can get a feedback in Chinese. Thank you.

Asked by duor8 1 month ago

Youtube Not Working on iMac M3 after upgrading

Hello, I recently upgraded my iMac and have just ported everything over. Everything seems to be fine except I cannot get Youtube to load properly. Oddly if I google a you… (read more)

Hello, I recently upgraded my iMac and have just ported everything over. Everything seems to be fine except I cannot get Youtube to load properly. Oddly if I google a youtube video it will take me to the video and play ot however I will not see comments, related vids and cannot make fullscreen.

Here are the steps I have taken so far:

  1. 1 Confirmed Youtube will work on Safari
  2. 2 Updated Firefox
  3. 3 Cleared Cache and Cookies
  4. 4 Checked the recommended performance settings option
  5. 5 Unchecked the recommended performance settings option
  6. 6 Confirmed videos still will not load in troubleshooting mode
  7. 7 I have no active add-ons running on the browser

Any help would be great!

Asked by Brian Shane 1 month ago

A question on the Mozilla account (I only have one account)

I've just reset my Mozilla account password after having received multiple emails with authorization codes that failed. Prior to that, my password was rejected several ti… (read more)

I've just reset my Mozilla account password after having received multiple emails with authorization codes that failed. Prior to that, my password was rejected several times and I was asked for my 'one-time recovery key' (or something close to that). I couldn't find this, assuming I actually set one up, so proceeded and accepted that I may lose some bookmarks or other account-related items. Is there more information on what might be lost?

(For what it's worth, I've had this account for a long time. I've used it at work and home. I will retire in a few months and have been changing (or deleting) existing Firefox logins to a new non-work email address, using Thunderbird as a mail client. If there are any guidelines concerning an organized approach to doing this, please point me to them.)

Asked by Ken 1 month ago

media load issue

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either … (read more)

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported." I discovered that Firefox is blocking the stream, while it works perfectly on Chrome. With the college football season and other sports events approaching, I’m concerned that if this issue persists, I may have to stop using Firefox, which I've relied on for over two decades. Please help me fix this issue at your earliest convenience. Thanks.

Asked by Only Don't Know 1 month ago

Last reply by Kiki 1 month ago

409 errors and reload loop when logged in to a wordpress website - only in firefox

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop. https://imgur.com/hnjbGGe Sometimes if I clear the browser history or open… (read more)

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop.

https://imgur.com/hnjbGGe

Sometimes if I clear the browser history or open a private window, I can successfully log in and load a page - once. The page seems to load normally but there are 409 errors shown for many of the files in the developer tools.

https://imgur.com/uTugRTC

If I reload the page again, it goes back to the endless loop.

This started when I installed a wordpress caching plugin, but the problem is specific to firefox, so I don't really know whether firefox or the plugin is actually responsible.

How could firefox be getting 409 errors when other browsers get normal 200 responses for the same resources?

Why is firefox triggering this reload loop, and is there a way I can stop it?

Asked by avery5 1 month ago

Last reply by avery5 1 month ago

History not clearing

When I go to History and then Clear Recent History with History and Temporary File checked and the hit Clear nothing happens. I found that I can delete the histories one… (read more)

When I go to History and then Clear Recent History with History and Temporary File checked and the hit Clear nothing happens.

I found that I can delete the histories one by one with the Delete key.

Asked by hstick 1 month ago

Last reply by hstick 1 month ago

Recover erased browsing history for drooling idiot

Accidental deletion of history vaporized bookmarks and recent history buttons Id come to rely upon. Query of web yields this-- "Follow the step resolve the problem easil… (read more)

Accidental deletion of history vaporized bookmarks and recent history buttons Id come to rely upon. Query of web yields this--

"Follow the step resolve the problem easily. Restore Firefox History Using Backup Copies Backup copies of deleted Firefox history are stored in hidden files named as index.dat files. If you have accidentally delete Firefox history, you can recover it by locating the index.dat file.

1. Click "Start" > "Search" > "Tools" > "Folder Options." 2. Click "View" > select "Show hidden files and folders" > uncheck "Hide extensions for known file types" and "Hide protected operating system files". 3. Click search in "All Files and Folders" in the C Drive > type index.dat in search bar > click "Search". 4. Download and install index.dat file reader on your PC if you don't have one. 5. Open index.dat file within the reader > Click on the Firefox browsing history you want to restore > Click "Restore". Then you can open your Firefox browser to check all your restored history now.

I hope resolve your problem then reply back to me.

Thank you asked Question in Mozilla support. "

Ok ok yes. Yes great. Just one question... CLICK "START" WHERE?????

Asked by ridradray 1 month ago