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Firefox saved passoword and save logins arent working

I many a Firefox account to be able to have all my password and browser history synchronized. After months and months of try this is not working. when ever i save somethi… (read more)

I many a Firefox account to be able to have all my password and browser history synchronized. After months and months of try this is not working. when ever i save something in my pc to then use later on my phone IS NOT save.

also i hate to log back in on websites which is why i save my log ins but for some reason after days or even hours of being log in, firefox log me back out. I dont want to change browser but firefox is not giving me many options, is just too buggy. most time even save the wrong password to the wrong email.

Asked by banginpadr 2 years ago

Last reply by banginpadr 2 years ago

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Searches apparantly redirected to searchbaron.com from google

I recently changed the Privacy & Security settings in Firefox v100.0.2 (Mac) to "Enable HTTPS-Only Mode in all Windows". Since that change, even though Google is my d… (read more)

I recently changed the Privacy & Security settings in Firefox v100.0.2 (Mac) to "Enable HTTPS-Only Mode in all Windows". Since that change, even though Google is my default search engine, all searches take me to a window that says: "You’ve enabled HTTPS-Only Mode for enhanced security, and a HTTPS version of www.searchbaron.com is not available." I did a google search and the recommendation was to delete the searchbaron extension in Extensions but there isn't one there. I like the security of only going to https sites and if possible would like to keep that setting.

Does anyone know what is going on and how I can fix this? Thanks.

Asked by mnfriedman1 2 years ago

Last reply by Chris Ilias 2 years ago

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  • Archived

Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 2 years ago

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Cannot open onedrive.com using firefox, but can with chrome or safari.

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I … (read more)

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I have are Adblocker Ultimate and Print Friendly & PDF.

Asked by walrus549 2 years ago

Answered by Chris Ilias 2 years ago

  • Solved
  • Archived

Can't find where to update my details for donate@mozilla.

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it.… (read more)

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

Asked by firefox1859 2 years ago

Answered by firefox1859 2 years ago

  • Archived

Receiving "access denied" error message from particular website from a partcular computer

I am trying to access a particular site - www.citizensbankonline.com. Prior to a few days ago, I was able to without issue but now I get an "access denied" error - see e… (read more)

I am trying to access a particular site - www.citizensbankonline.com. Prior to a few days ago, I was able to without issue but now I get an "access denied" error - see error message below. This appear to only happen on a particular computer; when I try same bookmark on a laptop, I am able to gain access. I am running an Apple Mac mini M1 - OS is Monterey (version 12.4 - just upgraded) - the problem happened PRIOR to the upgrade, too. I am running Firefox browser 101.0 (64 bit) - upgraded earlier today - problem exists on prior and current version. The laptop is a Macbook Air M1 running 12.4. I am able to access this site using a different web browser with the M1 Mac mini machine - used Chrome. I am able to access other banking and ecomm sites without issues. Have spoken to tech support staff with Citizens Bank; they suggested all the stnd trouble shooting techniques described above and below.

I have cleared the cache and cleared cookies related to this site - in Manage Data in preferences - sorted by recent access to show most current cookies and deleted them. Search list in Manage Data for older cookies from same site - found none. I have used the "Forget about this Site" option accessible from the History menu item. I have also cleared other site data from the "Clear History" option. I have disable some of the loaded extensions related to login issue (1password, etc..) I have disabled the default proxy and specified "no proxy". As I have gone through this list of trouble shooting techniques, have quit Firefox and relaunched.

What is "interesting" is that after clearing the cookies, I am able to access the home page of the site and can enter my username and password - either manually or using the auto fill feature of 1password. Upon clicking "enter", I then get the "access denied" error. I terminate that browser window and create a new window and either select the link from my bookmarks OR type in the link manually (have done both) and press <enter>. This time, I can not even get to the default homepage - getting "access denied" error at this point.

I have taken two screen shots of error message - below. The one with the URL ending with the "default.jsp" results from clearing cookies and getting to the home page (once), entering user name / pwd and trying to log in. The other results from the next time I access the site - the home page will not even load.

My guess is that I have a very specific corrupted file / configuration setting for this particular website that does not get cleared by any of the stnd trouble shooting methods.

Asked by elc42 2 years ago

Last reply by elc42 2 years ago

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Excel missing zoom in/out feature

Hi! I use excel in the firefox browser and I realized that the zoom in/out feature that is usually at the bottom right corner of the browser is not there. I can use the d… (read more)

Hi! I use excel in the firefox browser and I realized that the zoom in/out feature that is usually at the bottom right corner of the browser is not there. I can use the default zoom in/out with command +/- (mac) that's built into the browser but that zooms all other screens as well and doesn't exactly give me what I'm looking for. I've checked all settings in excel and I'm not seeing anything. In chrome the zoom is right where it's supposed to be so I'm wondering if this is broken or missed? I've attached a side by side screenshot to compare.

Any info is appreciated! Thanks!

Asked by Lindsay.Sisco 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Add Honey Extension

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't… (read more)

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

Asked by Walleye87 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

insecure ssl certificate or cipher

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this ca… (read more)

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this cannot use older versions of firefox to bypass. need to access web interface of router at 192.168.1.1 to upgrade certificate but cannot. linksys does not have a work around. please help

Asked by larry 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Pinned Tabs lost (any way around this?)

Hi, is there any fix for the following? The functionality is intentional but it is absolutely maddening, so I'm hoping there is a plugin workaround or something: > Pi… (read more)

Hi, is there any fix for the following? The functionality is intentional but it is absolutely maddening, so I'm hoping there is a plugin workaround or something:

> Pinned tabs are bound to a specific window, so make sure to Quit Firefox while this window is still open and do not simply close a window and leave Firefox running with the menu bar visible.

The user should never be in a position where one simple wrong move obliterates things they've saved (even if it is a recoverable situation). To say 'the user must close windows in a certain order else lose all the tabs they clearly don't want to lose' is just bizarre.

Asked by Zedr 2 years ago

Last reply by Zedr 2 years ago

  • Solved
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suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 2 years ago

Answered by mcrick07-firefox 2 years ago

  • Archived

I want to block Ad Choice.

I have a Mac computer. I want to block Ad Choice. This site keeps sending me pornographic pop up ads. When I Xed out and chose the "ad is inappropriate", I not only conti… (read more)

I have a Mac computer. I want to block Ad Choice. This site keeps sending me pornographic pop up ads. When I Xed out and chose the "ad is inappropriate", I not only continued getting the same ad, I get more like that ad. I find the ads offensive and have no idea why I'm getting that garbage on my computer.

Asked by antonia.tallarico 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Not receiving subscriptions after privacy security reset

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving … (read more)

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.

Asked by Heidi 2 years ago

Answered by Heidi 2 years ago