Firefox Support Forum

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

After updating FF to 115.1.0esr (MAC) I cannot get the Walmart website to work. The home page comes up but it immediately goes to the account log in page [ sign in or create your account ] ( https://www.walmart.com/account/login?vid=oaoh&tid=0&returnUrl=%2F ). I have deleted all FF cookies etc.

It has been doing this for several days, since the update.

NOTE: Walmart website works normally on Safari and Chrome. Thank you, Mike

I have Mac OS 10.14.6, so Firefox stopped working with its latest update. So I downloaded Firefox ESR. I want my passwords, history, and browser data from my original firefox, but when I go to the Import Browser Data function, my original firefox is not listed as an option to import from. And I can't launch my old firefox in order to export the data to an html file. So what can I do? Thanks!

Hi. When I am on Outlook email account, it stopped doing spell and grammer check, which usually indicates with red wave underline idit's incorrect. It was working before. I conatcted Outlook already. After testing, it works with Safari browser on computer, and Android on my mob. Only when I use Firefox, which I have been using for years. I checked Firefox settings, and it's ticked on automatic correction. I did a few times untick and tick again, turned off and on computer. But still no luck. Why??? Please help.

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer than usual to connect to a website, sometimes my cursor hangs when I'm typing. If I quit Firefox and relaunch, it functions normally, but then slows down again. I'm on a Mac running System 10.14.6, and I have a Dashlane extension mounted in the browser. Once I've engaged Dashlane, Firefox seems to slow down quickly, so I am wondering if the problem is partly the way the two are interfacing, or if there are other factors.

Chrome runs normally, as does Thunderbird--only Firefox seems to be struggling right now. Can you help?

Thanks!

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Asked earlier about deleting and doing a reinstall. Would that mean losing bookmarks, profile etc.? I have backed those up and would like to know if anything else might be required.

YoutubeTV is suddenly not working on Firefox, fine elsewhere ... they suggest doing complete reinstall.

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?