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  • Archived

drag n drop not working with outlook emails.

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted ca… (read more)

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted cache and cookies and restarted. It worked ok for a while but stopped working agaiin.

Asked by angelconch2 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Clicking on boxes in web forms

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the … (read more)

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the USPS web app. What gives? Thanks, Stefan Also includes your own web form below for emailing when an answer is provided. How will I know if I'm missing some answers if I can't see the choice I made??

Asked by devabaddarn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

really mozilla?

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much… (read more)

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much I did the offered authorization scan, but then became scared to proceed with the 2 step authorization

Asked by terryhertz1949 1 year ago

Last reply by Paul 1 year ago

  • Archived

can't do custom dark themes in newest update?

whenever I try to use a theme that defaulted to dark mode in the previous update, it defaults to light mode instead. for some websites this means that it displays in brig… (read more)

whenever I try to use a theme that defaulted to dark mode in the previous update, it defaults to light mode instead. for some websites this means that it displays in bright white. i need dark mode. even when i set the toolbar colour (which previously controlled dark/light in Firefox Colour) to black it's on light mode. how do I get dark mode back, i hate this. this theme (picture attached) used to be dark mode but now it defaults to light. how do i get dark mode back.

Asked by noushousakaretsu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks

How do I delete a single bookmark? The instructions in your help file do not work. I click on the blue star in the top right corner, hit "Delete bookmark," but the bookma… (read more)

How do I delete a single bookmark? The instructions in your help file do not work. I click on the blue star in the top right corner, hit "Delete bookmark," but the bookmark does not delete. I have tried shutting down Firefox and restarting after giving the delete command, but no dice. The bookmark seems immortal! Using Mac OS 10.13.6.

Asked by d.freeman031938 1 year ago

Last reply by BigFish 1 year ago

  • Archived

Can't reload because there's no reload option on drop-down menu

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-s… (read more)

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

Asked by abouzeke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to switch from extended support to standard release?

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Fi… (read more)

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Firefox, which may have newer features supported. How do I switch to that?

Asked by carl 1 year ago

Last reply by Terry 1 year ago

  • Archived

Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (read more)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

search box on home page

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box … (read more)

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box it transfers to the tool bar. my home page search box has no arrow or spy glass at the end of it how do i get it to work again

Asked by angelvs2 1 year ago

Last reply by Terry 1 year ago

  • Archived

Passwords lost and cannot be saved anew after "refresh"

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookma… (read more)

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

Asked by michaellouiswells 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

lost login passwords

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and … (read more)

Good afternoon. My name is Tito, I had a lot of logins and passwords for the most of the sites saved in the firefox passwords. I went to another country for vacation and for some reason i lost all of my saved logins. Is there anyway to recover it. one of the advantages of having saved logins nowadays, and because all the passwords get more complex is to save it and in case we forgot we can always check it.. is there anyway i can recover it?? Thank you. best regards Tito

Asked by titomfm 1 year ago

Last reply by studysucceedenjoy98 1 year ago

  • Archived

Retrieve latest bookmark version on Mac Laptop Pro ( The computer where I lost the bookmarks and now want to retrieve)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I … (read more)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I am on latest version without my bookmarks. How do I recover them ?

Asked by Kim 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox crashing too often, out of the blue

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to … (read more)

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to chrome or wherever, if I do not get support

Asked by byronforest 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashing and taking a long time to open

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox… (read more)

After the new version, Firefox is taking over 5 minutes to open up and then when I quit at night, it takes several minutes to close and then a pop up message says Firefox has crashed. Do you want to quit or reopen Firefox? What is going on?????? Is this my problem or is a problem with the new version????????

Asked by Mac73 1 year ago

Last reply by cor-el 1 year ago