Showing questions tagged: Show all questions
  • Archived

Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (read more)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 2 years ago

Last reply by fannyvessaz 2 years ago

  • Archived

how to switch from extended support to standard release?

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Fi… (read more)

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Firefox, which may have newer features supported. How do I switch to that?

Asked by carl 2 years ago

Last reply by Terry 2 years ago

  • Archived

Asking for password.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which o… (read more)

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

Asked by colin59 2 years ago

Last reply by colin59 2 years ago

  • Archived

Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (read more)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After op… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can NOT download .zip archives from usual spot on my iMac, I CAN download the images

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning abo… (read more)

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

Asked by Doug 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 2 years ago

Answered by SunnySkyez 2 years ago

  • Archived

Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 2 years ago

Last reply by Janne 2 years ago

  • Solved
  • Archived

AdBlock Plus extension does not work after updating Firefox

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference. Thi… (read more)

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference.

This problem has not occurred after updating Firefox on my laptop Mac Book Pro.

Both computer use OS High Sierra (10.13.6).

Please advise. Thank you.

Asked by no1uno 1 year ago

Answered by no1uno 1 year ago

  • Archived

Text replacement - 'text fast' add-on JSON file

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. H… (read more)

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. Have tried to export my text replacement as a JSON file but can't see a way; if anyone knows how....

Asked by 6plusmixdown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

displaying newsletter sign up forms from mailerlite

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson… (read more)

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson.com, on Wordpress. The form displays on my Android/Samsung phone and on Chrome, but will not display on Firefox. I spent considerable time struggling, with help from Mailerlite, before I realized the problem was Firefox. I have tried turning off Enhanced Protection. The form is an embedded form, not a pop-up, but I also allowed pop-ups for the site. I must have some other setting that is preventing these forms from working on Firefox. I much prefer Firefox to other options, but this may be a deal-breaker when it comes to continuing to build my site. Please help.

Asked by vanderso01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox

I have been using firefox for years. I went to medicare.gov this weekend and was unable to login. I have never had a problem using firefox to login to Medicare.gov. I cal… (read more)

I have been using firefox for years. I went to medicare.gov this weekend and was unable to login. I have never had a problem using firefox to login to Medicare.gov. I called medicare and they only told me to clear history and cookies which I did OR use another browser. I am using a Mac and used Safari, but had to turn on Java script to login. I have turned off all addons. Looked at settings, but can not find why I can not use firefox to login to Medicare.gov

Suggestions!!!!!

Asked by Rosecity 1 year ago

Last reply by Allan 1 year ago

  • Archived

screen lockout. sudden browser failure. is this google related to 2 factor notification using my cell phone

Please assist with daily 5x screen out blackout crashes It appears some source ---Google chrome---- is remotely crashing the site restoration usually requires restoring… (read more)

Please assist with daily 5x screen out blackout crashes

It appears some source ---Google chrome---- is remotely crashing the site

restoration usually requires restoring wired power. plug cable back into wall socket

Maybe you can confirm my assessment, should I proceed with Google security features, remove my cell listed as a 2 factor notification tool

Google notification to my cell phone asks. Your device is in use, is it you. press this key. sometimes the browser is immediately restored. Frequently there is a delay. All laptop operations are now routinely interrupted by screen blackouts when power is 80-100%

Asked by cmyers 1 year ago

Last reply by techguy150 1 year ago