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Lost passwords

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password… (read more)

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password, but it doesn't save...

Asked by toddldrum 1 year ago

Last reply by Terry 1 year ago

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Window Navigation Is Broken In Newest Update

I have a specific way that my windows are set up to browse the web. usually, they get messed up when i update, but i can sort them by opening and closing them in a specif… (read more)

I have a specific way that my windows are set up to browse the web. usually, they get messed up when i update, but i can sort them by opening and closing them in a specific way until they're back in the order i need them to be in. when i installed the latest version of firefox, i tried this trick. however, it appears that the only thing that happened was that the number of available tabs in the window navigation menu decreased. i have 8 widows open right now, but what I see for navigation is three (see attached screenshot).

Asked by noushousakaretsu 1 year ago

Last reply by noushousakaretsu 1 year ago

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two step verification installation for mac adn iphone

I have read the instructions, but I don't know what is an applicator app, or how to scan the bar code, or how to get a verification code. I'm a senior citizen and nothing… (read more)

I have read the instructions, but I don't know what is an applicator app, or how to scan the bar code, or how to get a verification code. I'm a senior citizen and nothing makes sense. Never had any trouble setting up 2 step verification on other accounts. help!

Asked by frye2276 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

do firefox 'saved passwords' remain after backing up to external hd and factory resetting mac?

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup … (read more)

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

Asked by raspberryrose 1 year ago

Answered by cor-el 1 year ago

  • Archived

can I update

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my lapto… (read more)

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my laptop. My bank is saying that my browser (Firefox 88.0.1) needs to be updated. When I check system requirements at mozilla, any newer Firefox claims to need an intel x86 processor INCLUDING the version of Firefox I am now using. My Mac has an intel Core i7 processor. When I click on about Firefox, I'm offered to update to 109.0.1. Will this update actually work for me without losing any functions I already have? Is there a better choice for my Mac and Firefox?

Asked by NonoOno 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox built-in Screenshot feature: TIFF format, but change to PNG (Mac)?

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then… (read more)

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

Asked by MLA 1 year ago

Last reply by MLA 1 year ago

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Change email

I need to change my email address, but my old one is no longer active so I can't receive the confirmation code that will be sent to it, nor can I receive a reply to this … (read more)

I need to change my email address, but my old one is no longer active so I can't receive the confirmation code that will be sent to it, nor can I receive a reply to this question. Firefox version 113.0.1; Operating system Mac OS x 10.13.

Asked by asa.peavy 1 year ago

Last reply by Dropa 1 year ago

  • Solved
  • Archived

Radio buttons on some websites neither display nor update when clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High … (read more)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

Asked by garth4 1 year ago

Answered by garth4 1 year ago

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citibank site not working properly

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my… (read more)

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my correct information as correct and sees it as false information...therefore does not recognize my ID and password and I am blocked out..

Also old information may not be deleted properly and causes confusion so site needs to be cleared of old useless information.

Asked by stathas3434 1 year ago

Last reply by cor-el 1 year ago

  • Archived

my bookmark for my bank no longer opens

My Navy Federal Credit Union website no longer opens, just a blank white page. I use it nearly daily so now must rely on my phone app. I prefer to do my banking on my Mac… (read more)

My Navy Federal Credit Union website no longer opens, just a blank white page. I use it nearly daily so now must rely on my phone app. I prefer to do my banking on my MacBook Pro. Here is the link that no longer lets me sign in: https://digitalapps.navyfederal.org/signin/

The link works on my Safari browser but the site isn't fully functional on that browser. I have used Firefox exclusively for years and with this bank. The Browser support info at NFCU says Firefox still works. How do I solve this ?

Thanks

Marty Burnett

[removed email from public]

Asked by mtdburnett 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FireFox on Mac preventing computer shutdown

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down bu… (read more)

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

Asked by Me 1 year ago

Last reply by cor-el 1 year ago