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  • Archived

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

repositioning the text in slideshow

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and … (read more)

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and the text is blocking the artwork as well. Is there a section to move the text outside of the picture? Thank you!

Asked by swwindrider 11 months ago

Last reply by swwindrider 11 months ago

  • Solved
  • Archived

Transfer info to new lap top

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I… (read more)

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I did it by migration and overloaded the lap top with all the stuff on the desk top. After lots of work to delete everything and reinstall the OS I did it by the flash drive. But I don't have all my logins and their passwords on the lap top.

Asked by 300Guy 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Primary Password

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have… (read more)

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Asked by linda132 8 months ago

Last reply by linda132 8 months ago

  • Archived

Firefox ESR does not run on 10.11.6

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR s… (read more)

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR should work on a Mac with 10.11.6, but my computer says that Firefox ESR is not able to run on my Mac with 10.11.6. Any suggestions for how I can get Firefox to run on this older computer?

Asked by JWS23 1 year ago

Last reply by JWS23 1 year ago

  • Archived

Error #3000 persists

Have consistently had issues with Firefox not playing streaming video. This has persisted through a couple of updates. It was working for a long time on this channel (htt… (read more)

Have consistently had issues with Firefox not playing streaming video. This has persisted through a couple of updates. It was working for a long time on this channel (https://www.twitch.tv/mst3k) but has been failing constantly and had to switch to Chrome to view the stream. Any suggestions for a fix? Dave

Asked by mormedia 1 year ago

Last reply by mormedia 1 year ago

  • Archived

My bookmarks aren't syncing across devices, even though I'm signed onto Firefox on both

I have the latest version of Firefox installed on my iMac and my MacBook Air, and even though I'm signed into my same Firefox account on both, and have synced bookmarks o… (read more)

I have the latest version of Firefox installed on my iMac and my MacBook Air, and even though I'm signed into my same Firefox account on both, and have synced bookmarks on both, the bookmarks on my toolbar on each device are different.

How do I get the same Toolbar bookmarks on both devices?

Asked by belbagay 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

FireFox on Mac preventing computer shutdown

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down bu… (read more)

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

Asked by Me 1 year ago

Last reply by cor-el 1 year ago

  • Archived

updates on MacOS High Sierra

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it? There an issue with prefe… (read more)

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it?

There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

Asked by Jekillen 1 year ago

Last reply by Jekillen 1 year ago

  • Archived

Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (read more)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 2 years ago

Last reply by fannyvessaz 2 years ago

  • Archived

Missing two days of history and booksmarks

Good Afternoon, I was looking at some images on Wednesday 28th Feb on Pinterest which I booked marked but when I tried to find them the following day they weren't there. … (read more)

Good Afternoon, I was looking at some images on Wednesday 28th Feb on Pinterest which I booked marked but when I tried to find them the following day they weren't there. I checked history and Library and restore. And the 27th and 28th Feb are missing. So I am thinking do I have two Firefox accounts and that's the reason the dates are missing ?. Is their anyway to find the two days I was browsing ?.

Gerard

Asked by gerardk94 1 year ago

Last reply by gerardk94 1 year ago

Updating my Firefox browser.

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer sup… (read more)

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer supported.

Asked by tyhaller 2 months ago

Last reply by James 2 months ago

  • Archived

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 11 months ago

Last reply by zeroknight 11 months ago