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  • Solved

What can I do when you dont explain?

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla accoun… (read more)

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Asked by greendog 3 months ago

Answered by TyDraniu 3 months ago

Mozilla vs Dementia & Alzheimers - where is the User Interface that remains exactly the same for 25 years?

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which w… (read more)

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

Asked by FireFoxSucks 1 month ago

Last reply by cor-el 1 month ago

  • Archived

displaying newsletter sign up forms from mailerlite

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson… (read more)

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson.com, on Wordpress. The form displays on my Android/Samsung phone and on Chrome, but will not display on Firefox. I spent considerable time struggling, with help from Mailerlite, before I realized the problem was Firefox. I have tried turning off Enhanced Protection. The form is an embedded form, not a pop-up, but I also allowed pop-ups for the site. I must have some other setting that is preventing these forms from working on Firefox. I much prefer Firefox to other options, but this may be a deal-breaker when it comes to continuing to build my site. Please help.

Asked by vanderso01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Text replacement - 'text fast' add-on JSON file

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. H… (read more)

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. Have tried to export my text replacement as a JSON file but can't see a way; if anyone knows how....

Asked by 6plusmixdown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Word docs won't stay open with website

Hi, I'm on a Mac Pro running 10.13.6 Recently, I've been able to run a website (prowritingaid) and at the same time keep Word documents open on the screen at the same tim… (read more)

Hi, I'm on a Mac Pro running 10.13.6 Recently, I've been able to run a website (prowritingaid) and at the same time keep Word documents open on the screen at the same time. If I click on Word document it closes Firefox. It on Firefox, I click on the word program, firefox disappears. Please advise. It may just be a settings issue. Thanks!

Asked by stephenc1 1 year ago

Last reply by stephenc1 1 year ago

  • Archived

Why all of a sudden IS FIREFOX INTERFERING WITH SITES I have gone to in the past with no problem?

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Fi… (read more)

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Firefox INTERFERES with my browsing choices (I CAN'T CONTACT WEBSITE TO WARN THEM BECAUSE FIREFOX IS BLOCKING ME

Secure Connection Failed

An error occurred during a connection to www.homedepot.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by KC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Kludgy Firefox browser

I am getting SO tired of being told to stop or close the page THAT I AM USING to speed up my browser. How is that going to help anything? If I stop the page that I am U… (read more)

I am getting SO tired of being told to stop or close the page THAT I AM USING to speed up my browser. How is that going to help anything? If I stop the page that I am USING, then I cannot do what I want to do. How about you stop cramming in so much garbage that the browser cannot run properly?

And, yes, I know...this is an obsolete computer....so what?

Asked by thomasrose17 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

FireFox Latest Update Failure

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for … (read more)

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for an unknown reason. Can anyone tell me how I can find out what happened? See attached update message.

Thanks in advance for your help.

Asked by SunnySkyez 10 months ago

Last reply by SunnySkyez 10 months ago

  • Archived

Whether iMac will continue to install Firefox updates

I am using an iMac that uses MacOS High Sierra version 10.13.6. Because of its age, it cannot use an operating system beyond High Sierra. When I selected to update Fire… (read more)

I am using an iMac that uses MacOS High Sierra version 10.13.6. Because of its age, it cannot use an operating system beyond High Sierra. When I selected to update Firefox today, Apple generated a message that said Firefox would no longer work on my computer. Firefox 102.14 Oesr (64-bit) is installed and seems to work.

Will I no longer be able to update Firefox?

Asked by smhgillett 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Youtube Inline Playback fail

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit). The Inline Playback is set to : Off But when hovering the mouse … (read more)

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit).

The Inline Playback is set to : Off

But when hovering the mouse of the thumbnail video it starts playing the video.

Is the another setting to disable Inline Playback when using Firefox?

martinhb

Asked by bradfieldmartin26 9 months ago

Last reply by bradfieldmartin26 9 months ago

  • Archived

PLEASE tell me in as few words as possible HOW DO I GET MY PHONE SYNCED TO MY DESKTOP COMPUTER

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC. I already have firefox on both and I s… (read more)

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC.

I already have firefox on both and I set them up but now the desktop shows no other devices. ' PLEASE IN THE NAME OF HEAVEN TELL ME HOW TO GET MY PASSWORDS UPDATE ON EACH DEVICE WITHOUT HAVING TO DOWNLOAD OR SCAN OR VERIFICATION

I JUST WANT MY PHONE UPDATED

Asked by KC 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After op… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Forward link from browser

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it use… (read more)

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it uses my Apple Mail email address. Is this possible?

Asked by tmacb 1 year ago

Answered by tmacb 1 year ago

  • Archived

Amazon Video not playing

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video… (read more)

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

Asked by SunnySkyez 8 months ago

Last reply by cor-el 8 months ago

Video and audio intermittent

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day. The problem - If I have restarted t… (read more)

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day.

The problem - If I have restarted the computer or restarted FF, I can play video and audio OK. Mostly I will find that I can still play for a day or so (even having slept the computer). Then they stop. Opening a new window or a private window doesn't help, the only solution is to restart FF or the computer. All the while, I can get the same video/audio to play on Safari, and Apple iTunes is fine too. It doesn't matter what the source is - YT, Spotify BBC iPlayer, BBC Sounds and so on.

Would really like some help on this!

Asked by Robert Palgrave 3 months ago

Last reply by Robert Palgrave 2 months ago