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Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (read more)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Asked by FireFoxSucks 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

reCaptcha logins still not appearing and thereby blocking website access

I have been desperately searching for a solution to this reCaptcha issue for several days now and am now resorting to posting this question as a last resort before I am f… (read more)

I have been desperately searching for a solution to this reCaptcha issue for several days now and am now resorting to posting this question as a last resort before I am forced to switch to another browser. I have gone through all the numerous "solutions" to fix the problem and none of them work, as the many other posters have already mentioned.

I am using Firefox version 78.15.0esr (64-bit) on a Mac. I have updated all that I am allowed with my current operating system. I have several websites that I use frequently and about 2 weeks ago, reCaptcha logins have disappeared on those websites and I can no longer access them. So far none of the solutions I have repeatedly gone through resolved this issue, including disabling all extensions and re-installing the application.

Is there anyone out there that knows of a solution that really works?

Asked by Osbornio 5 months ago

Last reply by cor-el 5 months ago

Youtube says I'm blocking ads

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm usin… (read more)

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm using Firefox Browser 78.15 (64-bit) and info shows it's up to date. My old Safari browser still will work with Youtube, but Foxfire is my go-to browser.

Asked by VJS 5 months ago

Last reply by cor-el 3 months ago

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (read more)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Asked by marcel.arnould 3 weeks ago

Last reply by James 3 weeks ago

I got an email to upgrade or else ... am I going to lose Firefox as my browser of choice?

I am using 78.15.0 esr Firefox browser on early 2008 iMac with OS X 10.11.6. I can't realistically update the OS, as all advice seems to be that anything above 10.11.6 do… (read more)

I am using 78.15.0 esr Firefox browser on early 2008 iMac with OS X 10.11.6. I can't realistically update the OS, as all advice seems to be that anything above 10.11.6 does not work well with the 2008 iMac. 78.15.0 esr Firefox browser is fantastic and I have been happily using it for a few years now. Why force me to stop? Why force me to stop using my super 27" screen iMac, which still works superbly well and would cost many thousands to replace with a new model?

Asked by WestNab 3 weeks ago

Last reply by James 3 weeks ago

update to a current version of firefox

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for examp… (read more)

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for example in my email program and the banking application. However, Firefox info in the menu says that I am using the current version and there are no updates available. Here is the Firefox version shown to me: 78.15.0esr (64-bit) I work with an iMac of the following version: iMac (21.5 inch, from 2010) - OS X El Capitan version 10.11.6 (15G22010); - Processor: 3.06GHz Intel Core i3; - Memory: 4GB 1333MHz DDR3; - Graphics card: ATI Radeon HD 4670 256MB Maybe my computer is too old for the latest version, but why does Firefox Info show me that the browser is up to date and there are no updates? Thank you very much for a tip Uwe

Asked by uwe.boelts 5 months ago

Last reply by James 5 months ago

My email header has vanshed from Firefox.

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlin… (read more)

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlink email is still found on internet and their website.

How do I get the header for my email back on Firefox?

Thank you.

Ron Coulter

Asked by coulter7 2 months ago

Last reply by cor-el 2 months ago

Update Firefox won't work

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Fire… (read more)

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

Asked by robertmingyew 4 weeks ago

Last reply by James 4 weeks ago

Will i be able to select my bookmarks

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st Have many many bookmarks… (read more)

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st

Have many many bookmarks saved

Thank You

Asked by moneygoesquick 2 weeks ago

Last reply by James 2 weeks ago

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice.

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox … (read more)

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox menu?

Asked by cv-007 5 months ago

Last reply by cor-el 5 months ago

Websites are not working

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page g… (read more)

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page goes nuts. I am having this issue with a number of different websites when I try to order or pay for the product.

Asked by loriandmarkwl 3 months ago

Last reply by cor-el 3 months ago

Gemini, no scroll bar

When I go on Google's AI site Gemini, there is no scroll bar, so I can't scroll down for longer answers. I'm on a 2007 Mac with OS 10.11, using Firefox version 78 (I pref… (read more)

When I go on Google's AI site Gemini, there is no scroll bar, so I can't scroll down for longer answers. I'm on a 2007 Mac with OS 10.11, using Firefox version 78 (I prefer not to upgrade owing to certain software I'm using). How can I get a scroll bar to appear on Gemini with what I have? BTW, when Gemini was called Bard, I didn't have this problem. Also BTW, checking the box "Always" under "Show scroll bar" in System Preferences doesn't help.

Asked by Mark Phillips 1 month ago

Last reply by cor-el 1 month ago

My question text was ERASED when I clicked on the "how to SHARE DATA manually" button

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and the… (read more)

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Asked by FireFoxSucks 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Updating my firefox browser in an old computer

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account. I wish i could update firefox … (read more)

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Asked by aishestel 2 weeks ago

Last reply by James 2 weeks ago