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monitor does not work: Application error: a client-side exception has occurred (see the browser console for more information).

No way to ASK a question in the Monitor section, there is no GET HELP button. Application error: a client-side exception has occurred (see the browser console for more i… (read more)

No way to ASK a question in the Monitor section, there is no GET HELP button.

Application error: a client-side exception has occurred (see the browser console for more information).

In general, getting to the "ask a question" button in the support website is like finding hens teeth.

Didn't there used to be a Discussions forum, where you could see all of the questions being asked?

Asked by FireFoxSucks 1 month ago

Answered by FireFoxSucks 1 month ago

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I accidentally wiped the blue star from bookmarked items, how can I get it back?

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been … (read more)

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been bookmarked. Plus I could remove easily and/or put into other folders. All solutions appear to be to go to customize firefox and to drag and drop in some bar at the top of the page BUT when i do this it STILL doesn't come back. HELP!!! (Please explain in total laymens terms and don't nauseate me with technolingo.)

Asked by greendog 2 months ago

Answered by greendog 2 months ago

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FF Profile that was never used got modified/populated. How?

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.defau… (read more)

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?

Asked by Stone 9 months ago

Answered by cor-el 9 months ago

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Wordpress Login Redirect Hangs

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen. (Hangs here:) https://wordpress.com/log-in?redirect_to=… (read more)

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen.

(Hangs here:) https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2F

I've disabled all extensions, cleared cookies and restarted, nothing seems to work. Any help would be much appreciated.

Thanks!

Asked by gojohnny2019 1 year ago

Answered by cor-el 1 year ago

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  • Archived

In Firefox Lockwise, I cannot export my login/password datas.

Hello. I share the exact problem had by [[magicienne|https://support.mozilla.org/en-US/user/magicienne]] (posted 4/6/21, 4:08 AM) I too, only have the choice of importi… (read more)

Hello. I share the exact problem had by [[magicienne|https://support.mozilla.org/en-US/user/magicienne]] (posted 4/6/21, 4:08 AM)

I too, only have the choice of importing data into Firefox. Not exporting. I've version 78.9.0esr (64 bits) of Mozilla as well and work on an iMac OS X (El capitan). My desire is to import the information into Safari v15.6.1 installed on a MacMini v10.15.7.

I've read and followed the directions posted 4/6/21, 11:20 AM by moderator [[cor-el|https://support.mozilla.org/en-US/user/cor-el]] to no avail. The export function still does not show in the pull down menu.

•••••

The directions read: The export and import logins menu items aren't present in Lockwise in Firefox 78. • Firefox 79+ comes with an export to CSV feature. • Firefox 80+ comes with an import from CSV feature.

The LoginExport.jsm module is present in Firefox 78, but hasn't been enabled and you need code in userContent.css to get the export menu entry in the cogwheel menu in Lockwise. Add code to the userContent.css file.

@-moz-document url-prefix("about:logins"){

button.menuitem-import, button.menuitem-export {
 display:block!important;
}

}

It is not that difficult to create userContent.css if you have never used it.

The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder. • https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

You can find this button under the "Application Basics" section as "Profile Folder -> Open Folder". If you click this button then you open the profile folder in the Windows File Explorer. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). In this userContent.css text file you paste the text posted. On Mac you can use the TextEdit utility to create the userContent.css file as a plain text file.

You need to close (Quit/Exit) and restart Firefox when you create or modify the userContent.css file.

•••••

Please see attached image of my userContent.css file within the chrome folder.

I'm certain you will be able to help. Thank you for your assistance.

Asked by aarosco 1 year ago

Answered by aarosco 1 year ago

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Google Drive error message

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. … (read more)

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

Asked by heidi 1 year ago

Answered by cor-el 1 year ago