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  • Archived

Refreshed firefox

I refreshed Firefox, now my logins are all gone and when I input them to sites, click on Save, nothing will save. Also my Facebook page is not missing half the stuff on t… (read more)

I refreshed Firefox, now my logins are all gone and when I input them to sites, click on Save, nothing will save. Also my Facebook page is not missing half the stuff on the page.

Asked by sphilips 7 months ago

Last reply by sphilips 7 months ago

  • Archived

Google Overview Search Results Issue

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. Thi… (read more)

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. This has only started happening on Firefox recently. Can you please help me resolve this issue. I have cleared the cache & cookies, restarted my macbook etc but nothing has worked. Thanks in advance, Paul

Asked by pk778965 1 year ago

Last reply by pk778965 1 year ago

"Website will not allow Firefox to display the page if another site has embedded it"-- but even a new window wont load?

hi, i see this often: "Website will not allow Firefox to display the page if another site has embedded it". {see attached} but even when i click on open site in new win… (read more)

hi, i see this often: "Website will not allow Firefox to display the page if another site has embedded it".

{see attached}
but even when i click on open site in new window, the new window wont load. just a blank with spinning circle forever {see attached}

this usually happens when i click on a trusted site's "help" tab or button. this is a new problem that just started a week or so ago. {eg, gmail and youtube} please, how can i set it so i can see these view?

Asked by z. ixa 5 months ago

Last reply by z. ixa 4 months ago

  • Archived

Can't access eBay on my desktop

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eB… (read more)

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eBay up until this morning when the site asked me to log in again... and verify that I am indeed a human through the hCaptcha checker. The checker cycles between identifying horses and lions... and every time, I seem to pass but then comes the message "Failed to pass Captcha, Please try again." I can access eBay using Safari and Chrome. Right before the failure today, the rendering of the eBay pages was odd... needed 3x the screen width to see the whole page. eBay says that the problem is on the Mozilla side of this issue... mostly because I can use a different browser without problem. I think I am in agreement with them. I don't really want to use a different browser but I will bc I like eBay, too. Please advise.

Asked by stephen_davidson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says… (read more)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 1 year ago

Last reply by James 1 year ago

  • Archived

Links not opening

Hi All, I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link … (read more)

Hi All,

I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link in new tab." I suspected it might be an out-of-date Add-On. So, I disabled all add-ons and restarted Firefox. It had no effect.

This problem is getting annoying Any assistance is greatly appreciated.

Asked by wfergus42 1 year ago

Last reply by wfergus42 1 year ago

reCaptcha logins still not appearing and thereby blocking website access

I have been desperately searching for a solution to this reCaptcha issue for several days now and am now resorting to posting this question as a last resort before I am f… (read more)

I have been desperately searching for a solution to this reCaptcha issue for several days now and am now resorting to posting this question as a last resort before I am forced to switch to another browser. I have gone through all the numerous "solutions" to fix the problem and none of them work, as the many other posters have already mentioned.

I am using Firefox version 78.15.0esr (64-bit) on a Mac. I have updated all that I am allowed with my current operating system. I have several websites that I use frequently and about 2 weeks ago, reCaptcha logins have disappeared on those websites and I can no longer access them. So far none of the solutions I have repeatedly gone through resolved this issue, including disabling all extensions and re-installing the application.

Is there anyone out there that knows of a solution that really works?

Asked by Osbornio 5 months ago

Last reply by cor-el 5 months ago

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice.

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox … (read more)

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox menu?

Asked by cv-007 5 months ago

Last reply by cor-el 5 months ago

update to a current version of firefox

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for examp… (read more)

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for example in my email program and the banking application. However, Firefox info in the menu says that I am using the current version and there are no updates available. Here is the Firefox version shown to me: 78.15.0esr (64-bit) I work with an iMac of the following version: iMac (21.5 inch, from 2010) - OS X El Capitan version 10.11.6 (15G22010); - Processor: 3.06GHz Intel Core i3; - Memory: 4GB 1333MHz DDR3; - Graphics card: ATI Radeon HD 4670 256MB Maybe my computer is too old for the latest version, but why does Firefox Info show me that the browser is up to date and there are no updates? Thank you very much for a tip Uwe

Asked by uwe.boelts 5 months ago

Last reply by James 5 months ago

  • Archived

Firefox not remembering login info.

HI. Firefox seems to be logging me out of all my sites when I turn off my desktop. In some cases, it won't even let me access certain login screens. I've already followed… (read more)

HI. Firefox seems to be logging me out of all my sites when I turn off my desktop. In some cases, it won't even let me access certain login screens. I've already followed instructions about resetting cookie/login/search history settings, etc, but it doesn't seem to fix the problem. Any ideas/advice?

Asked by bluesimian 6 months ago

Last reply by cor-el 6 months ago

  • Archived

clicking Messenger on Facebook webpage goes to a blank page. Can not see any of my messages

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (b… (read more)

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.

Asked by hikeadq 11 months ago

Last reply by mlcamilli 6 months ago

  • Archived

FireFox ESR

Two questions regarding FireFox ESR for legacy macOS: Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years… Wit… (read more)

Two questions regarding FireFox ESR for legacy macOS:


Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years…

With the conversion from Intel to Apple Silicone macs, any idea how much longer will FireFox ESR support the Intel platform?

Asked by NewsView 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Lockwise

I didn't even realize you discontinued this security product. So it is synced across all my devices, and I want it GONE. I have old software on a Mac and it is embedded i… (read more)

I didn't even realize you discontinued this security product. So it is synced across all my devices, and I want it GONE. I have old software on a Mac and it is embedded in my Firefox browser version 78.15.0esr (64-bit) I synced a phone and iPad. I updated to a new mac and then discovered Lockwise has been discontinued. Yes I was using it since '21 without knowing it was no longer supported.

I want it gone from everywhere. I manually screen-shot EVERY SINGLE PASSWORD, because I could see no way to export them all. I think that a password manager who has been discontinued for any reason really has an obligation to loudly inform users. Seems like a horrid security risk not to.

Bottom line: How do I delete all the data across the devices I so lovingly added the Mozilla family to? I'm really hoping it's not by going to each one and selecting REMOVE. PLEASE and thank you.

Asked by alphabyts 9 months ago

Last reply by Dropa 9 months ago

  • Solved
  • Archived

FF Profile that was never used got modified/populated. How?

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.defau… (read more)

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?

Asked by Stone 9 months ago

Answered by cor-el 9 months ago

  • Solved
  • Archived

Wordpress Login Redirect Hangs

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen. (Hangs here:) https://wordpress.com/log-in?redirect_to=… (read more)

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen.

(Hangs here:) https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2F

I've disabled all extensions, cleared cookies and restarted, nothing seems to work. Any help would be much appreciated.

Thanks!

Asked by gojohnny2019 1 year ago

Answered by cor-el 1 year ago