Showing questions tagged: Show all questions
  • Archived

gmail

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail. Do you really want to use HTML Gmail? You're about to us… (read more)

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail.

Do you really want to use HTML Gmail?

You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended).

Take me to latest Gmail

Asked by Eva 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 1 year ago

Last reply by dulca 1 year ago

  • Archived

Firefox v.s. Mozilla Firefox?

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your… (read more)

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need a different browser—like Microsoft Edge, Google Chrome, or Mozilla Firefox—to sign on to online banking.

What is the difference between Firefox and Mozilla Firefox? What do I need to do?

Asked by cindyras2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (read more)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

Asked by bobbymacbean 2 years ago

Last reply by FredMcD 1 year ago

Firefox browser auto updates

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updati… (read more)

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updating. So how can I fix the auto update?

Asked by dontibbs 3 months ago

Last reply by James 3 months ago

  • Archived

Firefox won't remember password

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older F… (read more)

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older Firefox I've tried everything the website administrator suggested and nothing works Please don't ask me to upgrade my Firefox again because I don't know what other unwanted things are going to happen.

Thanks

Asked by leandean1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Underlining a blank space in a Web address

How do I underline a blank space in a website address? The underline is there on Word for Mac, but when I paste in the address on Firefox, the underline disappears. … (read more)

How do I underline a blank space in a website address? The underline is there on Word for Mac, but when I paste in the address on Firefox, the underline disappears.

Asked by donfaulkner 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Change e-post adress

I have an new e-postadress. I like to change to this new one! Please help!! The NEW: evafchristoffersson@gmail.com The old; eva.christoffersson@comhem.se Hoping for soo… (read more)

I have an new e-postadress. I like to change to this new one! Please help!!

The NEW: evafchristoffersson@gmail.com

The old; eva.christoffersson@comhem.se

Hoping for soon help! Best regards Eva Fleischer Christoffersson

Asked by eva.christoffersson 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Tab menu freezes; I can't click between tabs

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking … (read more)

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking on the "X." The keyboard commands to cycle between tabs and close tabs still work, but this is frustrating nevertheless. I've tried disabling all the add-ons I added in the month or two before the problem started. I refreshed Firefox, but once I added my add-ons back in, the problem persisted.

What else can I try to fix this? Any input would be appreciated.

Asked by stvvbkk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Images - set default to don't load, but load on demand

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view the… (read more)

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view them when I want?

Asked by istephen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Blocking popups in preferences fails to stop them

Blocking popups in preferences doesn't stop repeated popups on the site https://ottawacitizen.com; they repeat so often that the site is almost disabled. … (read more)

Blocking popups in preferences doesn't stop repeated popups on the site https://ottawacitizen.com; they repeat so often that the site is almost disabled.

Asked by johnsankey 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox closing on its own

I am using Firefox on a 2013 Macbook Pro running Yosemite 10.10.5. Every week or so Firefox closes on its own. I will be using Firefox all week and then return to find … (read more)

I am using Firefox on a 2013 Macbook Pro running Yosemite 10.10.5. Every week or so Firefox closes on its own. I will be using Firefox all week and then return to find that Firefox has closed and I can't restore my session. There is no crash report. Does anyone have an idea of what might be causing this to happen and what to do to prevent it? Is there a setting that I don't know about that limits session lengths? This does seem to happen at pretty regular intervals. It doesn't happen with other browsers or applications. Thanks.

Asked by jshamsi 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

SCreen freezing and buffering

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested. Each time I log on or move to anoth… (read more)

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested.

Each time I log on or move to another page that colorful basketball appears for quite awhile. When I can finally move to the desired page, it freezes and that basketball appears again.

Help? I work from home and need to use this computer.

Thank you!

Asked by mlkelly9258 1 year ago

Last reply by Erwin Pratama 1 year ago

  • Archived

Some websites do not recognize my device and require two step authentication, everytime saying now my device is registered and I won't need to do that again. What do I need to change so that their marker remains without losing all my privacy?

Netflix, Charles Schwab, others appear to not recognize my device and require two step authentication, every time, but saying now my device is registered and I won't need… (read more)

Netflix, Charles Schwab, others appear to not recognize my device and require two step authentication, every time, but saying now my device is registered and I won't need to do that again. But I do. What do I need to change so that their marker remains without losing all my privacy? Is it a cookie? Do I have to change the Dashboard to no security? Can I do that for just one website at a time?

Asked by whyaduck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Does FF browser ever log me out of a session due to a timeout?

Does FF have any role in logging me out of a website due to some time limit? I complained to a site that I lost a lot of typing because it had silently logged me out. I w… (read more)

Does FF have any role in logging me out of a website due to some time limit? I complained to a site that I lost a lot of typing because it had silently logged me out. I was told by one of their CS people "The issue is actually with your browser. Browsers have a security feature that automatically logs you out of secure areas if you are not moving around, which unfortunately excludes typing. The idea is if you were logged into your online bank account and left your computer, someone else could not sit down 5 minutes later and start doing things in your account. This feature is for any secured area, any area you have to login to access. It is not something we do or can prevent. I am very sorry for the inconvenience."

IMHO this is BS, but please tell me if FF could have terminated my session somehow. Thanks. GD

Asked by admin457 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago