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Firefox browser auto updates

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updati… (read more)

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updating. So how can I fix the auto update?

Asked by dontibbs 3 months ago

Last reply by James 3 months ago

drag and drop attachments in outlook email-feature no longer works

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with … (read more)

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with the company I work for. This feature saves me so so much time since I am in graphics and photography and my emails usually have a lot of attachments. So, why did you take this feature away, I use it ALL the time...please let me know what is going on here or if there is a way around this, I can still load attachments by selecting the paperclip option, but it adds 4 to 5 steps...I love the drag and drop option, can you help me because I really like firefox and want to stay with this browser. thank you, Mark

Asked by chickinelliart 4 months ago

Last reply by rlane8511 4 months ago

when I start my firefox I get an unwanted screen

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you … (read more)

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you

Asked by radwanakah 5 months ago

Last reply by cor-el 5 months ago

  • Archived

comcast email app won't load

for some reason my comcast email app quit loading two days ago on firefox. It had been loading well and still loads on safari and my android cell phone. any suggestions? … (read more)

for some reason my comcast email app quit loading two days ago on firefox. It had been loading well and still loads on safari and my android cell phone. any suggestions?

Asked by walkerheavy 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

As of the last few days I cannot access any instagram accont using Firefox browser

I cannot access Instagram using Firefox browser. This started happening about 3 days ago. I cannot even access Instagram.com it shows up as a blank screen (see screen sho… (read more)

I cannot access Instagram using Firefox browser. This started happening about 3 days ago. I cannot even access Instagram.com it shows up as a blank screen (see screen shot). I cannot access my Instagram account or those of the people I follow or people I don't follow but regularly check their Instagram account. I can access Instagram using my Safari browser but not Firefox. I have never had this problem before. I would be grateful for any help. Thanks! Esther

Asked by efigs 8 months ago

Last reply by FredMcD 8 months ago

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add-ons

I have had Metamask installed for a long time but recently it has vanished from my browser and despite enabling it many times, deleting and reinstalling and turning it on… (read more)

I have had Metamask installed for a long time but recently it has vanished from my browser and despite enabling it many times, deleting and reinstalling and turning it on, it still is not showing up in Firefox. I tried connecting Uniswap to it and it sends me to the download metamask page even though I have already downloaded and installed. What is going on?

Asked by Nico 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Spectrum logon issue

We are entirely unable to logon to our Spectrum.net email accounts using Firefox and Safari on this computer: iMac OS 10.10.5. We CAN logon from a different iMac. The p… (read more)

We are entirely unable to logon to our Spectrum.net email accounts using Firefox and Safari on this computer: iMac OS 10.10.5. We CAN logon from a different iMac. The problem is not with Spectrum. I believe there is a setting that is not letting us in. I unchecked the box for "Show alerts . . ." about breached websites

What is the problem? Thank you

Asked by judydarby 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Does FF browser ever log me out of a session due to a timeout?

Does FF have any role in logging me out of a website due to some time limit? I complained to a site that I lost a lot of typing because it had silently logged me out. I w… (read more)

Does FF have any role in logging me out of a website due to some time limit? I complained to a site that I lost a lot of typing because it had silently logged me out. I was told by one of their CS people "The issue is actually with your browser. Browsers have a security feature that automatically logs you out of secure areas if you are not moving around, which unfortunately excludes typing. The idea is if you were logged into your online bank account and left your computer, someone else could not sit down 5 minutes later and start doing things in your account. This feature is for any secured area, any area you have to login to access. It is not something we do or can prevent. I am very sorry for the inconvenience."

IMHO this is BS, but please tell me if FF could have terminated my session somehow. Thanks. GD

Asked by admin457 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

SCreen freezing and buffering

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested. Each time I log on or move to anoth… (read more)

Hello! I work on a Mac and have constant problems with buffering and screen freezing. I have refreshed the browser twice as suggested.

Each time I log on or move to another page that colorful basketball appears for quite awhile. When I can finally move to the desired page, it freezes and that basketball appears again.

Help? I work from home and need to use this computer.

Thank you!

Asked by mlkelly9258 1 year ago

Last reply by Erwin Pratama 1 year ago

  • Archived

Latest release of Firefox 78 disabled all of my extensions and won't let me turn them back on

Firefox just automatically updated on a restart on my mac and now none of my security extensions that WERE WORKING PERFECTLY such a s Adblocker Plus can be turned back on… (read more)

Firefox just automatically updated on a restart on my mac and now none of my security extensions that WERE WORKING PERFECTLY such a s Adblocker Plus can be turned back on. After 1 hour of frsutration and searching for answers, I am ready to dump what used to be my favorite browser. Anyone else have a solution for this? Thanks in advance.

Asked by gitaarz 1 year ago

Last reply by FredMcD 1 year ago