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Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 19 hours ago

Last reply by Terry 20 minutes ago

  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

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Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (read more)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 years ago

Last reply by eileen milla 1 year ago

  • Archived

Apparently, Firefox 71 for Mac no longer allows tabs be dragged within a browser window to reposition them. Is there a way to fix this? Am I missing a setting?

Formerly, one could reorder tabs in a Firefox browser window by clicking and dragging. One could also click and hold a tab and move it to create a new window or take a ta… (read more)

Formerly, one could reorder tabs in a Firefox browser window by clicking and dragging. One could also click and hold a tab and move it to create a new window or take a tab from one window, click and drag it to another window. I am no longer able to do this on my Mac laptop, after updating to Firefox 71. I can't seem to find a special setting in Firefox 71. Is there one or a way to allow tab movement? Or do I need to revert to the previous version of Firefox?

Asked by sshopkow 2 years ago

Last reply by Ankit Kumar 1 year ago

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How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 2 years ago

Last reply by eberger5 1 year ago

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shortcut for switching browser windows?

Hello, I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found. Solutions using Tilde do n… (read more)

Hello,

I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found.

Solutions using Tilde do not work for me becuse it's not available on my Apple keyboard.

Why not use Command +< or Command + > respectively, like many other apps do?

And why not at least let me configure that in a simple fashion myself???

Thanks for any solution!

Asked by 200cm 2 years ago

Last reply by artist3 1 year ago

  • Archived

warn on quit

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to ac… (read more)

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

Asked by MountainManJoe 2 years ago

Last reply by cor-el 9 months ago

  • Archived

folders don't work in Bookmarks toolbar

I have several folders set up in the Bookmarks Toolbar folder, so they display nicely on the toolbar. However lately they stopped working - if I click it once after star… (read more)

I have several folders set up in the Bookmarks Toolbar folder, so they display nicely on the toolbar. However lately they stopped working - if I click it once after starting Firefox, it'll open. But if I try to click a second time, it no longer opens, and just remains in a "highlighted" state. Any reason why it's happening? In the screenshot you can see what it looks like after the "Current" folder is clicked.

The folders are accessible fine if I go to Bookmarks menu item and navigate from there.

Asked by Bing 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

"Unsupported Version of Firefox"

I have updated FF every time a new version comes out. I'm on FF 76.0.1 for MacOS. Several websites "warn" me that I'm on an unsupported version of FF, and to update to th… (read more)

I have updated FF every time a new version comes out. I'm on FF 76.0.1 for MacOS.

Several websites "warn" me that I'm on an unsupported version of FF, and to update to the newest version. Some sites won't even let me continue, but only give me the option to close the tab, or go to the Mozilla site to download the newest version.

I've seen the response to a Windows user with the similar problem, and have gone through all the steps of checking general.useragent.compatMode.firefox and it's set to "false" and none of the settings needed to be changed. I also checked the privacy.resistFingerprinting and it is set to "false".

I'm tired of websites thinking I'm using FF 56, when I'm using FF 76.0.1!! MacBook Pro mid-2014, OSX 10.14.6 Mojave, 16 GB RAM DDR3, 2.8GHz Intel Core i7, Firefox 76.0.1 (64-bit).

Installed plugins include Shockwave Flash as noted, but there are a few websites I use for work that stubbornly still require Flash :(


Help????

Asked by CZ 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox locks up. Cannot Force Quit

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this pro… (read more)

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

Asked by mhougland 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Feedback: User Experience on Firefox lacks "basic" features in respect to other Browsers.

Hi, I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox. I am creating this post to mention something very imp… (read more)

Hi,

I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox.

I am creating this post to mention something very important about the usuability of Firefox and that people look for in choosing their browsers. Although "just" usability aspects, I think they cannot be overlooked in order to make Firefox the go-to choice of more users.

There are a four (relatilvely) small features that Firefox lacks in respect to Chrome and other major browsers, and a number of people miss them so much that end up using other browsers. Namely:

1) There is no "Type Address + Tab" functionality when typing a URL of a website in the address bar and then pressing Tab so as to directly type the search that a user wants to look for once landing on the given website (this is a famous Chrome feature).

2) a CTRL + F search for a word in a web page does not highlight all words in a page, but only the current one is found (one needs to click enter to find the next one but it does not work like in Chrome or Safari which they highlight ALL instances of the searched text)

3) a laptop trackpad's pinch in/out with two fingers does not allow the zoom of a web page (third party plug ins fail at doing this task properly).

4) ALL other browsers open an incognito window with CTRL + SHIT + N. Why does Firefox does it differenly with CTRL + SHIT + P? This creates confusion for the average browser user.


I think having an attention to detail for such feature is really important. It would increase Firefox's userbase. Although a person choosing Firefox is making an important, usually conscious decision, about privacy, usuability plays an essential role for an average internet user.

Asked by fed9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox freezers site and shut down of my Mac PC.

I recently had a Black 3TB internal OS Hard Drive installed in my 27in Mac Computer by an Apple associated store. They also transferred my Application Data across from my… (read more)

I recently had a Black 3TB internal OS Hard Drive installed in my 27in Mac Computer by an Apple associated store. They also transferred my Application Data across from my old Hard Drive to the new one as part of the service. Whilst Catalina interfered with many of my apps, as Catalina is a 64BIT processor, I have overcome many of the problems associated with this new OS installation. The company updated my OS system to Catalina in the process of transferring the Data, and although I never thought at the time that this would occur, so did not mention to them that I wanted to stay with Mojave. But now I have Catalina installed and upgraded all my apps that would not open after installation, to 64Bit including Firefox, but my browser keeps freezing up when using it after a while and stops shutting down when I try to restart my PC to unfreeze Firefox. this is quite annoying as I wish to continue with Firefox as my Web Browser, as I use the LastPass app for my Log In to each site and this is not possible with Safari or Google, can you advise me regarding a solution to this problem as I have deleted Firefox several times and downloaded a new one many times but this does not fix the problem. Regards Brian Shaw.

Asked by bhshaw 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Mac opens two windows when clicking on a link from mail application

Does anyone know how to disable Firefox from opening two windows when clicking on a link through a mail application? If Firefox is closed, every time I click on a link th… (read more)

Does anyone know how to disable Firefox from opening two windows when clicking on a link through a mail application? If Firefox is closed, every time I click on a link through a mail application, Firefox opens the link AND a second window set to my homepage. It is so annoying. Any tips?

Asked by davidmcottrell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

javascript not enabled in firefox all of a sudden

I have the following message on my Gmail (using Firefox browswer): JavaScript must be enabled in order for you to use UW Mail in standard view. However, it seems JavaScri… (read more)

I have the following message on my Gmail (using Firefox browswer): JavaScript must be enabled in order for you to use UW Mail in standard view. However, it seems JavaScript is either disabled or not supported by your browser. To use standard view, enable JavaScript by changing your browser options, then try again.

Can someone tell me what it is I need to do?

Thank you!

Asked by llittle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox History is resetting everytime I restart my Macbook

Every time I reset my Macbook Air, Firefox keeps resetting itself, and none of the history of what I have been doing is there. This is quite annoying, as all my Custom Si… (read more)

Every time I reset my Macbook Air, Firefox keeps resetting itself, and none of the history of what I have been doing is there. This is quite annoying, as all my Custom Sites I set up disappear, so I have to set those sites again, and I also have to log into everything again. Please Help!! The attached picture is what my Firefox looks like right after all sites reset...

Asked by lucas.mullings 1 year ago

Last reply by cor-el 1 year ago

  • Archived

lost bookmarks

after system update on macbook pro (os 10.15.4) the firefox icon disappeared on the dock requiring me to sign in again with a change in password after which I discovered … (read more)

after system update on macbook pro (os 10.15.4) the firefox icon disappeared on the dock requiring me to sign in again with a change in password after which I discovered that all previous bookmarks were GONE! I do have the browser installed on a desktop which seems to have retained my old bookmarks. Any suggestions on retrieving previous bookmarks links and their associated login/passwords , or transferring my bookmarks from desktop to my macbook?

Asked by danielromansantillano 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I can't play video on Youtube after macOS wake up

Hello, I have problem witch my firefox app on macOS. My Firefox app and MacOS is updated to nevest versions. When i run first time firefox app everything works ok, i can… (read more)

Hello, I have problem witch my firefox app on macOS. My Firefox app and MacOS is updated to nevest versions. When i run first time firefox app everything works ok, i can open youtube and play any video. After while when i snoze my system and again wakeup (i didn't turn off firefox app) i can't play any video on youtube. I wait a lot of time wich loading symbol. All other content on my page is loaded correctly. When i change a time of video, the video clip is changing but video is still freezed. I have none voice and none movie.

Thank you for your help in advance.

Asked by bartekzuba 1 year ago

Last reply by Ankit Kumar 1 year ago