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Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 5 months ago

Last reply by Trainmanhowe 3 days ago

Pinch Zoom Functionality

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users? Or if there is a decent work around available yet? And if not, anyone have … (read more)

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users?

Or if there is a decent work around available yet?

And if not, anyone have a good answer as to why Firefox overlooked it in their last major update? Seems rather shortsighted to me. Not being able to pinch zoom on my mac trackpad is highly frustrating. It's pretty much a deal breaker, making me want to migrate back to Chrome or elsewhere. Which is sad, because I thought I'd finally escaped Google for browsing.

Asked by seanyful 1 month ago

Last reply by cor-el 1 month ago

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 6 days ago

Last reply by cor-el 5 hours ago

Find site that has closed

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website.… (read more)

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website. Shouldn't it show up as recently closed? Where can I find it?

Asked by fl4321 6 days ago

Last reply by FredMcD 5 days ago

firefox presents a unique problem when entering password on retail site

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another… (read more)

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another browser, Chrome, there is no problem.

Asked by google553140 6 days ago

Last reply by FredMcD 6 days ago

Series of issues with developer tools

Hi, I have several issues with my FF that it's unusable for development. I'm giving it a third chance as I really want to keep it. - CSS is not listed in the network tab … (read more)

Hi,

I have several issues with my FF that it's unusable for development. I'm giving it a third chance as I really want to keep it.

- CSS is not listed in the network tab - JS cannot be opened in debugger - Source maps partially or fully stop working (e.g. in CSS for some elements it shows the source, for some don't) - Disable cache in network checked still loads assets from cache

Not all issues from above happen at the same time. Restarting the app, refreshing the profile or opening in the private window shuffle the issues.

What I tried so far: - Refreshed Firefox (from the troubleshooting information) - Restarted normally (from about:profiles) - Reset my profiles - Tried without singing in to FF account - Deleted the app and reinstalled it

It is a local project running in Docker, but the same project works in Chrome. No changes have been made on my side. I'm a Chrome user and would really like to switch to Firefox.

Asked by Damir Korpar 6 days ago

Last reply by jscher2000 6 days ago

Installation on Macbook M1

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it agai… (read more)

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it again. Is ther any solution? Thank you.

Asked by pesch0709 5 days ago

Last reply by AliceWyman 5 days ago

LOST my Firefox 63.0 !

I've been using Firefox 63.0 for quite some time and had dozens of websites open. I referred to these websites frequently. After checking some emails this morning, I dec… (read more)

I've been using Firefox 63.0 for quite some time and had dozens of websites open. I referred to these websites frequently. After checking some emails this morning, I decided to RESTART my laptop. It turned out this was a HUGE mistake!! When I went to "Recent Items" as I usually do to find the Firefox link, the only version available was 70.0.1. Not only was 63.0 NOT in "Recent Items" I could no longer find it in my Download logs. I had chosen NOT to begin using version 70.0 because there was no mechanism to move my open site from 63.0 to 70.0. HOW DO I FIND AND OPEN 63.0 OR, ALTERNATIVELY, GET 70.0 TO FIND AND RETAIN THOSE SITES I HAD ON MY 63.0? I should note that ALL MY PASSWORDS where required were stored on the 63.0 browser and are NOT present when I use the 70.0 version!!

Asked by mbmfinancial 5 days ago

Last reply by FredMcD 5 days ago

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 4 days ago

Last reply by FredMcD 4 days ago

Constant Firefox tab crashing

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you t… (read more)

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you to a specific login window will crash more often.

For example, there is a site from Naver, whenever I try press login, a window for the signup will popup and then immediately crash. I can't even type a single letter on the login screen.

YouTube has also been a problem whenever I try to watch some videos. I sometimes have to refresh up to 10 or more times to make it to work.

I've tried the safe mode and the problem still persists. It seems like other browser is having some similar problems, so I am assuming there is something wrong with my hardware, but I don't know how to pin it down.

Can someone help me with this problem?


Support ID

bp-22b6355b-a119-44b2-a405-d5cd22160331

Asked by skypasser 4 days ago

Last reply by cor-el 4 days ago

"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (read more)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 1 day ago

Last reply by FredMcD 1 day ago

Firefox Update destroyed all of my Bookmarks, Windows, etc. Years of work! What can I do?

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to … (read more)

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to do to make my final decision. It looked good so I said OK.

What it actually did was download the complete app and ask if I wanted to keep the old version as well. So I kept the older version (which had been up to date to this point) and opened the new one. It appeared to be totally "plain vanilla" with none of my bookmarks or windows, etc. I looked for my Bookmarks and all it had was some of my bookmarks from the Bookmarks Bar, none of my tons of years of important and properly organized bookmark folders.

I immediately quit, rebooted my computer, and went back to my older app - remember the one I did say to keep - and I got exactly the same behavior from it. I then completely trashed the "new" version and rebooted my computer again . . . then tried the older version . . . but that time things got worse. I did not even get the old Bookmarks Menu bar.

I then rebooted and went to my backup, brought back the copy from my last backup a month ago, and tried to run it. This time I got a message saying that opening the older version could destroy all my settings . . . but I did not care as I would rather go back a month ago than be where I am now! However, it would not allow me to open the older version because of the possibility of destroying . . . nothing!

HOW do I at least get back to my older version that would have probably 90% of my older Bookmarks/Folders and settings? I have that older copy and a full backup of my HD . . . but I do not know what, other than the Foxfire Application I need to look for and replace on my system. I assume there are some files stored in System folders that I need to replace, but I could not find them as I can't find anything in the Library or System directories that are identifiable as Firefox files.

All help appreciated . . . guess there will be no Cyber Monday shopping for me!

Thanks!

Asked by kfairey 9 hours ago

Last reply by FredMcD 7 hours ago

Deleting History

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is u… (read more)

Recently, I have been unable to delete Recent History either from the tool bar at the top of the screen or from Preferences. This is an older iMac for which Firefox is up-to-date. What is odd is that I am able to delete History when I use Safari as the active browser. I prefer using Firefox however, so what is wrong and how can I fix it?

Asked by rgren1 7 hours ago

Last reply by FredMcD 7 hours ago

Get virus/spywae msg when trying to access file online from trusted site

I keep getting this error message: Virus/Spyware Download Blocked Download of the virus/spyware has been blocked in accordance with company policy. Please contact your s… (read more)

I keep getting this error message:

Virus/Spyware Download Blocked

Download of the virus/spyware has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.

File name: abcrs.resources.ca.gov/guidelines/guideline_655.pdf

Asked by brettgbaker 3 hours ago

Last reply by jscher2000 2 hours ago

  • Archived

My os doesn't support upgrade of firefox but now can't reply with emails on hotmail or open pics and other applications with older firefox. How to solve this?

I have an older imac. It works well but I can't open a lot of files/applications or even reply to emails on updated hotmail version. My os is 10.2.8 and I am using 2.0.0.… (read more)

I have an older imac. It works well but I can't open a lot of files/applications or even reply to emails on updated hotmail version. My os is 10.2.8 and I am using 2.0.0.20. My OS can't handle later versions. I can't buy latest upgrade from MAC (snow leopard or whatever latest is) because my computer not compatible with higher/newer upgrades. I want to use my computer but be able to have hotmail work and open pics etc. I don't know what to do.

This happened

Every time Firefox opened

== Today is when I can no longer reply with hotmail, they ask me to upgrade to newer but need higher firefox to do so.

Asked by AnonymousUser 10 years ago

Last reply by TonyE 10 years ago

  • Archived

I cannot update to ffox 3.6.8 with my Mac OSX.3.9. Message is always: "corrupt image". I currently run ffox 2.0.0.11. Everything worked fine up to a few days ago. Now I can't forward or send emails. I can receive emails.

I cannot send or forward email. Nor can I update my ffox 2.0.0.22 to ffox 3.6.8 as I am urged to do everytime I go into Hotmail. All was fine until recently. Any ffox … (read more)

I cannot send or forward email. Nor can I update my ffox 2.0.0.22 to ffox 3.6.8 as I am urged to do everytime I go into Hotmail. All was fine until recently. Any ffox download, regardless of number, always reads "corrupt image".

This happened

Every time Firefox opened

== last week

Asked by AnonymousUser 10 years ago

Last reply by TonyE 10 years ago

  • Archived

My hotmail account isn't working so they advised me to upgrade my Firefox which I tried to do but the new version wouldn't download and I got a "corrupt file" message.

I tried to upgrade to a newer Firefox system because Hotmail told me they no longer supported my Firefox, but when I tried to upgrade, following the download, I got a mes… (read more)

I tried to upgrade to a newer Firefox system because Hotmail told me they no longer supported my Firefox, but when I tried to upgrade, following the download, I got a message that said "corrupt file."

This happened

Every time Firefox opened

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

the application firefox quit unexpectedly

"the application firefox quit unexpectedly". The latest place I visited was my local DMV when this occured. What do I need to do to make it not do that again. It is very… (read more)

"the application firefox quit unexpectedly". The latest place I visited was my local DMV when this occured. What do I need to do to make it not do that again. It is very aggravating trying to get somewhere only to have it die midstream. Will the latest version fix it?

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago