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Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 4 days ago

Last reply by cor-el 2 hours ago

facebook container

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings wi… (read more)

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings with firefox.

Asked by grnlksea 4 hours ago

Last reply by cor-el 3 hours ago

Firefox suddenly saving Audible files as mpeg4 video files instead of aax

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. H… (read more)

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files.

The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help.

Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix.

Asked by fidele1922 4 hours ago

Last reply by cor-el 3 hours ago

Firefox and Audible.com

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax fil… (read more)

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here?

Thanks for your time and help! --Scott

Asked by seschreiber 1 day ago

Last reply by cor-el 3 hours ago

v2 and v4 icc profiles, Firefox is failing

I was disturbed to find in a test for v2 and v4 icc support from the color.org website (International Color Consortium), "Is your system ICC Version 4 ready", which Firef… (read more)

I was disturbed to find in a test for v2 and v4 icc support from the color.org website (International Color Consortium), "Is your system ICC Version 4 ready", which Firefox failed.

I found out that what the ICC refers to as "system" references browsers. My computer is an iMac OS X 10.13.6 and my Firefox is v93. The test is https://www..color.org/version4html.xalter. There is a link that brings the test up in PDF, which I think is necessary as the link itself seems to be only a picture.

Other photography sites have pointed this use of the word "system" out for, in my case, Safari and Chrome for instance. I tried Safari and ran the PDF test. It passed. I tried Firefox again (and again) it failed every time. Other people have had the same result, as in the following quote, "...Houston we have a problem...".

One of the most helpful websites I have found for this, mostly from fine photography sites, was https://gregbenzphotography.com/photography-tips/how-to-setup-proper-color-management-in-a-web-browser. This website had six tests for browsers. Firefox passed every test except test #6. Using Safari, it passed all including test #6. You could try it with Chrome.

This website, and many others, suggested a Firefox enabling correction that starts with typing into a Firefox address bar about:confg click, and after some scary warnings, type in gfx.color_management.mode (set to 1), click, then gfx.color_management.enablev4 (set to true), click, then gfx.color_management.rendering_intent. (set to 1 relative colorimetric--or to 0 for us Philistines). Restart Firefox.

Didn't work, Firefox still failed. I tried this many times, same result. Read the last sentence of the Summary on that website.

I'm sad to do this, but sending my even relatively elementary images to an outside printer, using PDF/X1a to KDP or IngramSpark for instance, I'll use Safari because I don't trust what Firefox might do. If anyone knows a way for Firefox to pass muster with the ICC, I will gladly use it.

Asked by John 6 days ago

Last reply by cor-el 6 hours ago

Facebook cookie and data storage removal

I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179… (read more)

I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179,869,184GB Data Storage. I delete that as well and it comes back. I have run my Smartscan and optimized. This showed up recently and it makes Firefox very, very slow. What are some other options to try

Asked by GlobalNomad 8 hours ago

Last reply by cor-el 8 hours ago

Firefox 93: I can't even type!

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't impro… (read more)

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't improve even when I clear cache, clear memory, & refresh pages. I don't know what else to do. Should I delete and re-install Firefox, or replace this with the previous version?

Asked by StevenCee 11 hours ago

Last reply by FredMcD 9 hours ago

FireFox Tech Help

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is t… (read more)

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is there a way to export my browsing history from safari to firefox?

Asked by jas.alvarez002 3 days ago

Last reply by TNorth 2 days ago

Firefox App

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I … (read more)

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I customize my bookmarks on Firefox, these do not remain stable once I power up the computer and open up the Firefox App again. It always seems like it's downloading the app for the first time. Syncing is a mess. Is there any way I can keep this application stable even after I shut off and power up the computer again?

Asked by Nancy Rubino 2 days ago

Last reply by FredMcD 2 days ago

How to Advise Mozilla that Capricious Changes to FireFox Interface are Unwelcome!

How to Advise Mozilla that Capricious Changes to FireFox Interface are Unwelcome! Perhaps some like change for its own sake. Many just want to use a browser to get work d… (read more)

How to Advise Mozilla that Capricious Changes to FireFox Interface are Unwelcome!

Perhaps some like change for its own sake. Many just want to use a browser to get work done.

I am Reticent to Upgrade FireFox because I now expect something To Change, To Break, I don't want the look and feel to change when I want to get work done! I want security fixes but broken features and a rearranged interface hinders the use of a browser.

Continuity is key to smooth use of a Browser. Moving menus, changing tabs, rearranging features, dumbing down menu titles is most unwelcome.

I particularly don't want browser interface changes intended for a tablet or pad for use on a desktop or laptop computer.

Changes to the Appearance should be OPT IN not OPT OUT.

Dave

Asked by mr.speedlight 2 days ago

Last reply by Seburo 2 days ago

Open tabs list in no order whatsoever!

I truly cannot fathom why a browser, in this day & age, cannot put the list of open tabs & windows in the drop-down menu, in even SOME KIND OF ORDER! But no, it'… (read more)

I truly cannot fathom why a browser, in this day & age, cannot put the list of open tabs & windows in the drop-down menu, in even SOME KIND OF ORDER! But no, it's nothing more than a long list, impossible to filter in any way, that is not in chronological, alphabetical, order of most recent used, no option to list via website or page title, etc. This is so ridiculously frustrating, along with the molasses lack of speed in opening up windows or tabs, that I'm on the verge of just chucking this entire app, for good. Why do our state-of-the-art advanced technological devices and apps, feel more like we're going backwards, and not forward??

Asked by StevenCee 2 months ago

Last reply by jscher2000 3 days ago

No Box for Credit Card Autofill on Firefox 93

I have seen various work around from a year or so ago but presume this would have been fixed by now? Is there something I'm missing, trying to enable credit card autofill… (read more)

I have seen various work around from a year or so ago but presume this would have been fixed by now?

Is there something I'm missing, trying to enable credit card autofill but there is no box.

Many thanks,

Harry

Asked by harrygwynne 3 days ago

Last reply by cor-el 3 days ago

Is there a working add-on like Conex/tab-groups

I was using Kesselberg's Conex add-on for years because it most closely approximated the functions of the old Tab Groups in Firefox. It worked great until the latest Fire… (read more)

I was using Kesselberg's Conex add-on for years because it most closely approximated the functions of the old Tab Groups in Firefox. It worked great until the latest Firefox update, but now it's broken, and he hasn't updated it since 2019, so I think it's a dead project at this point.

I've tried Simple Tab Groups and found it pretty useless for my purposes. I've been experimenting with Tab Stash and it's a little better, but still really not what I want.

I want something at least similar to Conex: an icon up top that I click to get a dropdown menu of all of the groups that I've set up, maybe with a search box to find tabs that I've forgotten which group they're in.

Does anyone know of anything like this that still works?

Asked by albo 4 days ago

Last reply by jscher2000 3 days ago