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stopping Firefox asking to update pwd

Hello. I want to save my username in websites but not password, so I ended up saving the real username and a fake pwd (and I type it manually everytime I want to login). … (read more)

Hello. I want to save my username in websites but not password, so I ended up saving the real username and a fake pwd (and I type it manually everytime I want to login). Is there a way for disabling Firefox asking to update the saved password (but keeping the 'fake' pwd saved)? Thanks.

Asked by solquest3 7 hours ago

Last reply by cor-el 1 hour ago

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (read more)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 14 hours ago

Last reply by cor-el 2 hours ago

Importing Bookmarks from Safari - Folders Don't Appear

Hello All: I want to import my bookmarks from Safari to Firefox but strange things are happening. I go to the File menu, scroll down to "Import From Another Browser" an… (read more)

Hello All:

I want to import my bookmarks from Safari to Firefox but strange things are happening.

I go to the File menu, scroll down to "Import From Another Browser" and select "Safari."

I click OK and Firefox works for a while and then says it's done with the import.

However, when I then go to "Manage Bookmarks" in Firefox I can't find any of the folders from Safari!

The weird thing is, those bookmarks are SOMEWHERE in Firefox, because when I search for a particular bookmark which I know was originally in Safari but NOT Firefox (some rather obscure website) IT DOES APPEAR IN THE FIREFOX SEARCH!

I've done this with about 10 websites, so I know they exist somewhere in Firefox.

But none of the folders where they originally resided in Safari seem to appear in Firefox. The only way I seem to be able to access those bookmarks is to go to the Search bar and search for them.

Does anyone have any thoughts about how I can find the folders imported from Safari?

Thanks!

Asked by GregB777 17 hours ago

Last reply by cor-el 2 hours ago

Pages show up blank or black in Firefox on iMac

Hi there! Certain pages show up blank or completely black in Firefox. This occured since after I got a new iMac with the M1 chip. All pages work fine in Safari and Chrom… (read more)

Hi there!

Certain pages show up blank or completely black in Firefox. This occured since after I got a new iMac with the M1 chip.

All pages work fine in Safari and Chrome.

www.facebook.com and www.duolingo.com show up completely blank. www.pinterest.com is visible but does not work as intended.

These pages DO work in Private/Incognito mode.

I have cleared all browsing history and upgraded to Monterey and Firefox 94.0.2.

Asked by magnus110 17 hours ago

Last reply by FredMcD 15 hours ago

.dmg file renamed

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed… (read more)

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed that there was no app capable of doing so. Then just to be mean, the file name was changed from awholebunchofletters&#s.dmg to awholebunchofletters&#s.dmg.part

...and not by me.

Asked by olomb11 1 day ago

Last reply by cor-el 1 day ago

Firefox not refreshing in Facebook

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, re… (read more)

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, restart it and clear the cache.

Asked by photogcw 1 day ago

Last reply by FredMcD 1 day ago

Getting Instagram

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it… (read more)

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it comes up blank.

Asked by lmillender 1 day ago

Last reply by cor-el 1 day ago

Sleekplan applet not showing in Firefox

At www.getmoood.com we use Sleekplan for collecting feedback. You can see it in Safari and Chrome, at the right side of the site. I cant find a way to show it in Firefo… (read more)

At www.getmoood.com we use Sleekplan for collecting feedback.

You can see it in Safari and Chrome, at the right side of the site.

I cant find a way to show it in Firefox. Please advice.

Asked by Robby! 2 days ago

Last reply by jonzn4SUSE 2 days ago

Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I ca… (read more)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 2 weeks ago

Last reply by cor-el 2 days ago

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (read more)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 2 days ago

Last reply by FredMcD 2 days ago

Impossible to log in to PSN

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru s… (read more)

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru se nepodařilo navázat (18.758f1402.1637667594.2a7e98ef). It translates something like "Connection to the server was not possible to achieve." The issue is confirmed on Mozilla as on Chrome on the same Mac I do not have this problem. Also I can log throu android app, or Mozilla on android. So Mozilla for iOS is the only one causing the issue. Thank ou for looking into it. If necessary I am available for further questioning or help with investigation. Michal

Asked by stoned.pot 4 days ago

Last reply by James 3 days ago

Facebook fails to load

I am running Firefox 94.0.2 on a 2013 macbook air.....Facebook page fails to load, just gives me a blank page! Works all ok on Safari and Chrome etc. on same mac. Cleared… (read more)

I am running Firefox 94.0.2 on a 2013 macbook air.....Facebook page fails to load, just gives me a blank page! Works all ok on Safari and Chrome etc. on same mac. Cleared history and cach etc...no Change - any advice or help graetfully accepted.

Asked by matthews.tyrone7 3 days ago

Last reply by FredMcD 3 days ago

access is being block to united health care site

HI -- earlier this week I tried to log in to my united health care medicare site. After I put in my log in credentials I got a page that says "Access Denied - Error 15 -… (read more)

HI -- earlier this week I tried to log in to my united health care medicare site. After I put in my log in credentials I got a page that says "Access Denied - Error 15 - member.uhc.com ... This request was blocked by the security rules. ... For assistance, please contact Rally Consumer Support at ...-...-..... "

I called Rally, they said the problem was the uhc site. I called uhc ... they said the problem was a firefox problem.

I can access in chrome and safari, but my preferred browser is firefox. Can you fix this?

Thanks Judy

Asked by joneill1 3 days ago

Last reply by FredMcD 3 days ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 1 month ago

Last reply by ddelavie 3 days ago

How to disable the giant "Search with DuckDuckGo" banner that appears on typing "d" in the URL bar?

Firefox 91 See screenshot. I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this sear… (read more)

Firefox 91

See screenshot.

I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this search engine up myself! I don't need a tutorial.

How can I disable this misfeature?

Thanks, Alex

Asked by Alex 4 weeks ago

Last reply by cor-el 3 days ago