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Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 5 months ago

Last reply by Trainmanhowe 4 days ago

  • Archived

Won't let me get details of offersie Living Social,sites I've never had problems with says untrustworthy!

Emails have details of offers that Firefox won't open as says they are untrustworthy even tho' have been doing this for years.Wouldn't even let me go to continuing educat… (read more)

Emails have details of offers that Firefox won't open as says they are untrustworthy even tho' have been doing this for years.Wouldn't even let me go to continuing education from Johnson and Johnson!

Asked by ellenwhittle 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox recently began blocking my companies instance of SAP to launch another page. How can I bypass (Error code: sec_error_unknown_issuer)

This Connection is Untrusted You have asked Firefox to connect securely to xxxx.xx.xxx, but we can't confirm that your connection is secure. Normally, when you try to con… (read more)

This Connection is Untrusted

You have asked Firefox to connect securely to xxxx.xx.xxx, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

xxxx.xx.xxx uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

Asked by ntbinkle 6 years ago

Last reply by philipp 6 years ago

  • Archived

Access Denied (when trying to log a new FF support Ticket)

HI: I am getting the "Access Denied - You do have permission to access this page" when i try to create a new ticket (ask question) in this forum (mozilla Support), when I… (read more)

HI:

I am getting the "Access Denied - You do have permission to access this page" when i try to create a new ticket (ask question) in this forum (mozilla Support), when I use my account that I was using before.

So i created a new account, and no problems to create new ticket. In old mozilla Support account, i can update my open tickets. Just cannot add new tickets.

I have cleared cache, cookies, history. I created a new profile and the problem exists in both profiles.

where do i next look to solve this problem?


thankyou

Asked by helpplspen 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

why are you blocking me from using my polar app that was working before

I was able to use my Polar WebSync before upgrading my OSX and now it is saying that FireFox is blocking me from using this because YOU don't recognize Polar. Well, I do… (read more)

I was able to use my Polar WebSync before upgrading my OSX and now it is saying that FireFox is blocking me from using this because YOU don't recognize Polar. Well, I do and how do I change this setting so I can use what I paid money for???????

Not Happy!!!!

And to top it off they don't have a direct email for help, I have to post this to the world not the people who came up with this POS

Asked by katidid700 6 years ago

Last reply by philipp 6 years ago

  • Archived

Can not delete bookmarks in firefox 27

I am trying to organize my bookmarks in Firefox. Many are old. I want to organize and delete unused bookmarks. I have followed the firefox help tutorials but none of the … (read more)

I am trying to organize my bookmarks in Firefox. Many are old. I want to organize and delete unused bookmarks. I have followed the firefox help tutorials but none of the the method ssuggested work. Suggestions?

Asked by sambur 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox 28 got hacked by an advertising site and can't get rid of it, need Help to get it gone

I went to a link I got from a bud to download some family pic in his cloud, well once their this pop up came telling me update firefox see below: I Did NOT update and now… (read more)

I went to a link I got from a bud to download some family pic in his cloud, well once their this pop up came telling me update firefox see below: I Did NOT update and now all hell has broken loose, every time I click on anyplace it opens 5-8 pop up to a game site and now I've got ads all over my browser page. I even uninstalled the old version and installed a clean one. Exact, same results


http://updatenowpro.com

Your software may be out of date

Software Updater analyzes your computer for out of date software and recommends the latest updates to download.

   Avoid Vulnerabilities
   Reduce crashes and ensure optimal browsing experience
   Automatically Updates

Supported Browser:

Description: rowser

Mozilla Firefox

Manufacturer: Mozilla Org.

Version: 25.0.1

Last checked: 5/4/2014

Description: http://updatenowpro.com/soft/04/images/refresh.png

SOFTWARE END USER LICENSE AGREEMENT

Air Software (“Air Software”) strives to provide exceptional software products that help to make the experience with your personal computer more enjoyable. Software Updater is a software product created by Air Software that, once downloaded and installed by you, will scan for third party software products that have been installed on your computer system. Once the scan is complete, Software Updater will notify you of any updates or upgrades available for the third party software products installed on your computer. By installing and using Software Updater (the “Software”), you hereby agreed to the following


STARTING PAGE CRAP:

http://rvzr-a.akamaihd.net/sd/dw32.html?u=http%3A%2F%2F114934url.directdisplayad.com%2Fcpv.jsp%3Fp%3D114934%26kw%3DRON%26ip%3D63.137.150.235%26url%3Dhttps%3A%2F%2Finvesting.pincommunity.com%2Fsession%2Fnew%3Furl%3D%252Fdiscussions%252F8075-effective-communication-what-works%26def%3Dh%26mb%3D0.001%26subid%3D1700-1024_us_RON%26default%3Dhttp%253A%252F%252Frvzr-a.akama ihd.net%252Fsd%252Fapps%252Ffusionx%252F0.0.4.html%253Faff%253D1700-1024&p=&a=&c=1700-1024&b=firefox&bv=28&t1=1396703145561&tt=1396703145562&r=investing.pincommunity.com&ua=0&n=adonnetwork&sn=&mpa=0&mp=0

Asked by walkswitheagles 6 years ago

Last reply by philipp 6 years ago

  • Archived

How do I contact Firefox to ask a question (my problem hasn't been solved by posting it)?

I'm having a problem with the Password Manager, and I posted the question on the support site, but I only received one response and it didn't solve the problem. This is … (read more)

I'm having a problem with the Password Manager, and I posted the question on the support site, but I only received one response and it didn't solve the problem. This is the problem:

Just recently, I updated from Firefox 26 to Firefox 27. After updating, the saved passwords/log-ins function ceased functioning. When I go to websites that I frequent, like eBay, the login page used to load with my username and password populated in the appropriate fields. Now none of these sites will load the login info. Even on new websites, FF will ask me if I want to "Remember Password", and when I click on "Remember Password" and then return to the site later, it won't populate the login info.

Asked by maxryden 6 years ago

Last reply by Moses 6 years ago

  • Archived

after clearing any unwanted add-ons and blocking pop ups, I still get page redirected and pop ups. how do I fix this?

I have used Firefox in the past and have never had this issue on my PC I'm now using a new Macbook and have recently downloaded firefox and I get pop-ups and page re-dire… (read more)

I have used Firefox in the past and have never had this issue on my PC I'm now using a new Macbook and have recently downloaded firefox and I get pop-ups and page re-directions left and right. Also on some pages words are underlined and allow for scroll over and clicking for advertisements I think all of this is affiliated - please help

Asked by Robdilla 6 years ago

Last reply by cor-el 6 years ago

  • Archived

i cant grab and move my firefox window to my other monitor

I just had my firefox updated but can no longer grab and move the firefox window to my other monitor screen like I could yesterday. This problem only happens with Firefo… (read more)

I just had my firefox updated but can no longer grab and move the firefox window to my other monitor screen like I could yesterday. This problem only happens with Firefox, I can still move other windows.

Asked by Irish5632 6 years ago

Last reply by guigs 6 years ago

  • Archived

Why is Aurora always on version a2?

Aurora keeps asking me to upgrade to version N.0a2. Thing is, it's always at that version. Is it intentional? Wouldn't it be more useful to number the Aurora builds? … (read more)

Aurora keeps asking me to upgrade to version N.0a2. Thing is, it's always at that version. Is it intentional? Wouldn't it be more useful to number the Aurora builds?

Asked by joallard 6 years ago

Last reply by James 6 years ago

  • Archived

using FF29.1 on mac, cannot paste into webmail emails. Fix on website does not work on mac

using a webmail when trying to paste copied information into an email, I get the message the firefox - mozilla "copy'paste is not available" and sends to website with a … (read more)

using a webmail when trying to paste copied information into an email, I get the message the firefox - mozilla "copy'paste is not available" and sends to website with a fix, but the fix does not work on a mac using 10.9.2 OS. Help please

Asked by sanhan0008 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Mac 10.9 trackpad scroll not working - reprise

Hello, This is a reprise of the bug show here: https://support.mozilla.org/en-US/questions/976644 My trackpad today started to randomly stop being able to two finger scr… (read more)

Hello,

This is a reprise of the bug show here: https://support.mozilla.org/en-US/questions/976644

My trackpad today started to randomly stop being able to two finger scroll up or down. Like the OP I found exiting and entering temporarily restores scrolling for a short time. I'm unsure how to fix this. Am I alone, or is anyone else having this same issue?

I have a late 2013 Macbook Pro using OSX 10.9.3 and Firefox 30.

Asked by madmoose123 6 years ago

Last reply by lancer1993 6 years ago

  • Archived

Firefox crashes when printing

I have had a problem with FF crashing when I print. This happens in Safe mode, as well as standard. Following instructions, I reset FF. No crash. I reset the home page to… (read more)

I have had a problem with FF crashing when I print. This happens in Safe mode, as well as standard. Following instructions, I reset FF. No crash. I reset the home page to one of my choice, and crash occurred. I tried a couple of others (after resetting, again,) and the same thing happened.

This may be something to look at. As long as I have the default home page in place, I can print.

I have submitted this multiple times. Here is the latest crash report: bp-2c6028fd-a16d-4672-9d21-753232140530

Asked by wawoodman 6 years ago

Last reply by Estone 6 years ago

  • Archived

Resetting all visited pages' zoom to default (0)

So I put my MacBook Pro on the TV via HDMI cable and zoomed on some pages so everyone can see. Now, all of the pages that I was on are zoomed. I can manually reset each p… (read more)

So I put my MacBook Pro on the TV via HDMI cable and zoomed on some pages so everyone can see. Now, all of the pages that I was on are zoomed. I can manually reset each page using CMD+0 but there were a lot of pages and I would like to reset the zoom preferences for any visited pages. I already cleared my cache and cookies, restarted Firefox, and restarted my computer. Any suggestions?

With thanks

Asked by Laconocal 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Are these suggestions speficic to the Windows version of Firefox? Because on my Mac version (31.0) there is no "options" in the Tool menu

Are these suggestions speficic to the Windows version of Firefox? Because on my Mac version (31.0) there is no "options" in the Tool menu. I'm trying to figure out why F… (read more)

Are these suggestions speficic to the Windows version of Firefox? Because on my Mac version (31.0) there is no "options" in the Tool menu.

I'm trying to figure out why Firefox has no spellcheck. I suspect it needs dictionaries installed, but it's a bit of a mystery. I had to reste FF as it kept crashing after I updated to V31.0

Asked by CanAmSteve 6 years ago

Last reply by cor-el 6 years ago

  • Archived

When I right-click on an image, the dialog box (copy image, save image, etc) is now tiny

The right-click menu recently changed - it now only shows a max of three menu items in a very small box. Compounding the problem is the speed at which the menu items scro… (read more)

The right-click menu recently changed - it now only shows a max of three menu items in a very small box.

Compounding the problem is the speed at which the menu items scroll. It's so quick that I can't pick the menu item I want. I have to use the up or down arrow keys.

Any ideas? Thanks

Asked by rrelief 6 years ago

Last reply by cor-el 6 years ago