Showing questions tagged: Show all questions

Recover deleted Cookies and Site Data

Hi, I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible … (read more)

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Asked by annahansen9009 3 months ago

Last reply by FredMcD 3 months ago

  • Archived

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed my… (read more)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Asked by Focksee 6 months ago

Last reply by cor-el 3 months ago

-private-window Argument Not Working

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new p… (read more)

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new private window, but although the focus change to the already open Firefox window, a new private window does not open. It does work (apple.com opens in a new private window) if Firefox is not already running, but I thought the -private-window argument is supposed to open a new private window whether Firefox is already running or not. What have I got wrong?

Asked by Jim 3 months ago

Last reply by jonzn4SUSE 3 months ago

Mozilla has bugs, My speakers are not working

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air. My final exams are around t… (read more)

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air.

My final exams are around the corner, and I am desperately looking for Mozilla team to respond. I have launched a complaint earlier but no action has been taken. Please fix this issue.

Asked by madehafarooqui 3 months ago

Last reply by jonzn4SUSE 3 months ago

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 5 months ago

Last reply by cor-el 5 months ago

Changing credit card information

You have notified me that you are not receiving credit card payments, but you don't give me access to your billing and payment screen(s). I can't change my payment inform… (read more)

You have notified me that you are not receiving credit card payments, but you don't give me access to your billing and payment screen(s). I can't change my payment information if I can't location the right screen. [email removed from public]

Asked by griffonv 5 months ago

Last reply by Chris Ilias 4 months ago

Unable to Access Washington Post

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for… (read more)

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for help with this problem, but I've not found a solution. This doesn't happen with any other site. Any suggestions for how to remedy this problem?

Asked by diane.franklin 4 months ago

Last reply by FredMcD 4 months ago

Passwords will not save in Firefox 99.0.1

I just upgraded to Firefox 99.0.1 on my Macbook Pro. Since then, nothing but trouble. Nothing will sync, none of my passwords are saving. I turned on sync, it says it is … (read more)

I just upgraded to Firefox 99.0.1 on my Macbook Pro. Since then, nothing but trouble. Nothing will sync, none of my passwords are saving. I turned on sync, it says it is turned on, yet I have to manually enter my passwords every time. It is incredibly frustrating.


/moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section.

Asked by gary138 4 months ago

Last reply by cor-el 4 months ago

web mail

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Ear… (read more)

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

Asked by west47916 5 months ago

Last reply by Chris Ilias 4 months ago

  • Archived

"Reading list"

Hello. In Firefox on iOS I can add url to "reading list", then tap on bookmarks / reading list and back to the article at another time. But only on my mobile. I'm using … (read more)

Hello.

In Firefox on iOS I can add url to "reading list", then tap on bookmarks / reading list and back to the article at another time. But only on my mobile.

I'm using the sync option between iOS od mac OS app and... Could anybody tell me, where I can find the "reading list" on the Mac OS desktop Firefox app?

Asked by Jakub 6 months ago

Last reply by Chris Ilias 4 months ago

new print system dialog excessively slow

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a prin… (read more)

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a print to a device or other interface (especially Preview), compared to the previous version as well as when compared to other browsers, like Safari.

By excessive, I mean 10-30 seconds for anything in the browser; where previously the request was completed in 1-2 seconds.

OS: macOS Sierra (10.12.6) FF: 97.0.1

Asked by steve 5 months ago

Last reply by john.r.mcclelland 4 months ago

Quickbooks embedded pdf's not working in V98

When I attempt to print a deposit slip or send an invoice from QuickBooks Online, the embedded pdf only shows if I set the pdf extension to always display in firefox. If… (read more)

When I attempt to print a deposit slip or send an invoice from QuickBooks Online, the embedded pdf only shows if I set the pdf extension to always display in firefox. If I set it to always ask, I then pick show in firefox and it opens a new tab with the pdf. AND it downloads it to my download folder, neither of which I want to happen.

Asked by sneadmark 5 months ago

Last reply by akrywonizka 4 months ago

Recently updated Firefox, now random selection of multiple tabs

Running Firefox on MacBook Pro iOS v 12.2.1. Recently updated Firefox, now while navigating through tabs, FF randomly selects multiple tabs. When this happens, I can only… (read more)

Running Firefox on MacBook Pro iOS v 12.2.1. Recently updated Firefox, now while navigating through tabs, FF randomly selects multiple tabs. When this happens, I can only view the one tab, all others are selected, but I cannot then go to that tab to view. I'm not sure I'm explaining this well. Also, I cannot close the tabs with the X but must right click for drop-down menu to close. I can open new tabs, but that tab is becomes the anchoring selected tab, any other tab I try to go to then becomes selected, as well as every tab in between, none of which I can actually view, they are stuck. I have tried "select all" in hopes of then de-selecting, but deselecting is not an option.

This is really holding me up as I have work to do and cannot view the necessary tab. I'm extremely frustrated.

LOL, as randomly as it starts, it stops...I wanted to take a screen shot, but no, everything is fine now.

Asked by janet.lintz 4 months ago

Last reply by cor-el 4 months ago

Restore Firefox Bookmarks from JSON file on Mac running Big Sur

I had to rebuild my mac. Prior to reformatting hard drive I saved my Firefox bookmarks as a JSON. File. The instructions say to restore the JSON file but every time I sel… (read more)

I had to rebuild my mac. Prior to reformatting hard drive I saved my Firefox bookmarks as a JSON. File. The instructions say to restore the JSON file but every time I select Restore >> Choose File, no dialogue box comes up for me to select the location of my file.

What do I do?

Asked by cameraeyes 5 months ago

Last reply by Terry 5 months ago

Download window suddenly huge

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download… (read more)

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download which is really annoying. Any tips on how I can make it go back to how it was before?

Asked by assets123 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

FF settings get reset by themselves

Default home page keeps getting reset to "Browser default" every day or two. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My preferenc… (read more)

  1. Default home page keeps getting reset to "Browser default" every day or two.
  2. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My preference is Google.

Earlier someone said that one of the Add-ons might be causing this and that i should disable all of them and try. No improvement. It still keeps happening.

I even re-installed FF to no avail.

Can someone help sort this out?

Many thanks.

Asked by C S Balachandran 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago