Firefox Support Forum

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

hi, i have a dozen extensions that i wouldn't mind keeping in case i want to use them sometime, though i know you're supposed to keep extensions to a minimum to avoid complications and slowness. Does disabling add-ons avoid the problems just like deleting them altogether would? thanks!

coatli

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet...

Was there something wrong with my submission?

Thank you

David Rodwell ... ...

edited private details from public and search/spam bots view on this community forum.

duplicate of https://support.mozilla.org/en-US/questions/1359819 -Andrew

I used Apple Migration Assistant to move the entirety of my wife's old iMac (the old computer won't accept updates, so her machine was not secure) to a new one. The migration operation appeared smooth and essentially perfect.

Somehow my Bookmarks have overwritten my wife's (years ago, I turned Synch = ON, was that it? Synch is OFF now). The bookmarks are still OK on the old computer, so how do I locate and move that info to the new machine "AND BE SURE TO GET IT RIGHT"? My wife is the family business manager, so her bookmarks are Insurance, Banking, Healthcare, etc.

I've done some searching, but there are thousands of posts, I can't wade through all of that.

...

Since I upgrade MacOS to Big Sur, a couple basic Firefox functions have stopped working. 1) History is not being saved. I can restore deleted tabs, but there is nothing in the History menu, nor is there any record (for example, in the form of auto-complete) of websites I have visited in the past. 2) My bookmarks file appears to be mostly read-only. Clicking on the star icon to save a new bookmark does nothing. Selecting Bookmarks > Bookmark Current Tab does nothing. In the Manage Bookmarks environment, selecting Add Bookmark from the gear icon brings up a dialog box in which the only content is a Cancel button. In the Manage Bookmarks environment, I can change the Name of a current bookmark but cannot change its URL. If I try, it reverts to the old URL as soon as I click away from it.

The current help page that most closely describes my symptoms is https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved. I tried both remedies, including refreshing Firefox and deleting xulstore.json, but no change in symptoms.

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Firefox logo next to it. i need help to fix this issue please! tyia:)

I am highly distractable by screen movements of any kind, and prefer that nothing on my screen moves unless I ask it to--no autoplay or running ribbons of text or even slideshows with pictures slipping past each other unless I specifically click to make something move. But none of the adjustments I've found in about:config have stopped the snowflakes that drift down across the screen on

https://cutetropolis.com

during December. I'd like to stop them in my viewing but not be the killjoy that demands they be taken down for everyone, because lots of people actually like them.

Any suggestions on what setting to tweak for this?

FF beta channel, up to date

I'm running a late 2017 MacBook Air with memory of 8 GB 1600 MHz DDR3, Monterey 12.0.1 and using Firefox 95.0. I am having a continuing issue with a web site (E edition of The Fort Worth Star Telegram) that after opening a second page/window of a news article, that 2nd open page causes Firefox to stop responding. Clearing caches and or restarting computer does not help. Feedback to Star Telegram has yielded no solution.

When I try to clear cookies and cache etc in Firefox 95.0 on my Mac (OSX 11.6.1), there always remains 811kb, no matter how many times I try and clear it. Deleting the Search history doesn't get rid of it either. Previously, this didn't happen. What's going on please?

Dear Firefox:

When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I believe that have enabled cookies but I always receive the same message above. Could you please help me solve this problem? Thanks. ...

I just downloaded Alfred and now when I try a search from the address bar or the search box on the right, it is defaulting to bing! I have restarted in trouble shooting mode and it is still there. I don't see bing in the drop down of searches in default search engines, in fact the only thing that now shows up there is has the firefox icon and "a browser." I ran malware and it quarantined 17 items. Still have bing. Please help me get rid of this intruder! Thank you

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the old bookmarks on my new Mac?

Hello, Will you please ensure that I am not charged for anything as I did not join or buy anything! So please do not charge me for anything. Thank you. Susan Coppard (...)

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macOS 11.6.1 Firefox 95.0

I had the same problem early this year - when I quit Firefox, it takes maybe 15 seconds or more to actually quit or it doesn't quit at all. So, I have to keep doing a force quit.

There was no solution earlier this year except, I discovered, to completely uninstall Firefox and reinstall - which cleared the problem completely.

Except, over the last 6 weeks or so, the problem has returned.

Before I completely unistall and reinstalll, are there any suggestions to fix the problem, preferably permanently?

Thanks,

I cannot access the preferences and my saved passwords in Firefox for Mac on my computer. When I go to preferences in the menu bar or type command-comma nothing happens at all. I'm worried to say the least!

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

I use Firefox quite a bit and installed it on my wife’s MacBook air and I’m trying to get her to use it. I recently set up a gmail account for my brother-in-law who does not have Internet and uses my wife’s MacBook air when he visits us. 

A couple of days ago the mystery icon—Firefox logo with a tv screen on the upper right—started appearing on my MacBook pro every time she turned on her computer. There does not seem to be a way to get rid of it. Any suggestions?

EBAY

The Text in the Ebay Item Description box does not format normally. (Like this! for eg) Instead it formats as though I have changed tabs to only allow it into 1 inch columns.

Why is this happening ONLY on Firefox? I checked Chrome and Safari and those 2 do not show the text in the description box this way.

How is this fixable?

I could upload a screenshot, but the Add Images option just twirls and never stops.