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Can't log into Facebook account

Hello! I had an issue with having to rebuild my computer, but since I have I am unable to login to Facebook with Firefox browser 84.0 (64nit) for Mac. I can see the Faceb… (read more)

Hello!

I had an issue with having to rebuild my computer, but since I have I am unable to login to Facebook with Firefox browser 84.0 (64nit) for Mac. I can see the Facebook login page and I can enter the username and password, but when I press login, nothing happens. I am able to login via other browsers, just not Firefox. Any solution please? Thanks!

Asked by luciano11 11 months ago

Last reply by FredMcD 11 months ago

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How to display in a Japanese font

I downloaded and installed the latest version of Firefox into the new Mac mini (Apple Silicon) arrived at home today, but Japanese sentences in every website are displaye… (read more)

I downloaded and installed the latest version of Firefox into the new Mac mini (Apple Silicon) arrived at home today, but Japanese sentences in every website are displayed not in a Japanese font (like Hiragino) but in a Chinese font.

What should I do so that I make the sentences display in a Japanese font correctly? I tried to change the font settings of the Firefox, but the settings get back to the default font instantly. Please answer me if you know how to solve this problem.

(I'm sorry if my English above is poor or incorrect.)

Asked by アズ 11 months ago

Answered by アズ 11 months ago

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Unable to sign in to online banking using Firefox

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Fire… (read more)

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Firefox 85.0 on a Mac. I have no problems going to any other websites. Just wondering if anybody else is having this problem.

Asked by soofeenee2 10 months ago

Answered by FredMcD 10 months ago

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Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (read more)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state 6 months ago

Last reply by cor-el 5 months ago

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Asking saved passwords on Mac

Hi there, I use Firefox both on my Windows PC and Mac. On Windows, when I want to show a saved password, Firefox asks Firefox password first before showing the saved pass… (read more)

Hi there,

I use Firefox both on my Windows PC and Mac. On Windows, when I want to show a saved password, Firefox asks Firefox password first before showing the saved password but on Mac Firefox does not ask Firefox password, so the password is shown immediately after I click the Eye icon.

In my opinion it's quite dangerous because if I forget to lock my Macbook, someone can easily see all my saved password on Firefox.

I hope Firefox can fix this.

Best Regard

Asked by Firefoxindo 10 months ago

Answered by FredMcD 10 months ago

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Plug-ins not showing up

Hello all~ The tally for the traffic counter plug-in for my website does not show up with Firefox, although it does show up on Safari. The header is there for it, Websit… (read more)

Hello all~

The tally for the traffic counter plug-in for my website does not show up with Firefox, although it does show up on Safari. The header is there for it, Website Traffic Counter, but no tally.

Any ideas?

Drew

Asked by drewdarling 9 months ago

Answered by cor-el 9 months ago

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Increase text size of bookmarks font

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no long… (read more)

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no longer works. Thanks!

Asked by ivelasq 10 months ago

Last reply by jscher2000 10 months ago

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Wrong Language Displayed

I've visited two websites in the last two days that are displaying the wrong language. I've cleared my Cache and Cookies. I also have English set as my default but the pr… (read more)

I've visited two websites in the last two days that are displaying the wrong language. I've cleared my Cache and Cookies. I also have English set as my default but the problem still occurs. I open the same website in Safari and no problem. Has to be Firefox.

Thanks for any suggestions.

Asked by Gene Everette 9 months ago

Answered by Gene Everette 9 months ago

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Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (read more)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 1 year ago

Answered by jscher2000 1 year ago

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Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 1 year ago

Last reply by taccardi 10 months ago

Proton tabs

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it hard… (read more)

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it harder to tell which tab is the current tab. With Proton, the active tab is slightly brighter than the inactive tabs. For older folks and color blind folks, this makes it all but impossible to to tell which tab is active.

If you won't come to your senses and revert this bad user interface decision, then at least add an official option to disable it and go back to the old tab style that other browsers use. If you won't do that, then I will just have to use a different browser. Which makes me very sad, because aside from your bad sense in user interface design, I loved Firefox.

Asked by Daniel Ethier 3 months ago

Last reply by p.f.sanderse 3 months ago

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Other Bookmarks drop down menu somehow added to bookmarks toolbar - how can I remove it

Somehow Other Bookmarks drop down menu was added to bookmarks toolbar - how can I remove it? It was never there before. I arrange my Bookmarks Toolbar so that only the ic… (read more)

Somehow Other Bookmarks drop down menu was added to bookmarks toolbar - how can I remove it?

It was never there before. I arrange my Bookmarks Toolbar so that only the icons are in the toolbar. Somehow the Other BookMarks drop down menu has appeared on the right end of the bookmarks toolbar after the overflow double arrow. 

I tried everything to delete it but it remains there. It's taking a lot of space on the toolbar and I dislike it.

Asked by scribus 10 months ago

Last reply by AliceWyman 10 months ago

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autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (read more)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 4 months ago

Answered by cor-el 4 months ago

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Touch ID instead of Primary Password on macOS

In the Forms and Autofill section of Firefox's preferences I am able to choose: "Require macOS authentication to autofill, view, or edit stored credit cards" which allo… (read more)

In the Forms and Autofill section of Firefox's preferences I am able to choose: "Require macOS authentication to autofill, view, or edit stored credit cards" which allows me to use Touch ID to view/use/edit stored Credit cards.

Is there a way to enable this also for Logins and Passwords? The only option I seem to have available under Logins and Passwords is to "Use a primary password" It would be much easier if I could also set it to use the macOS authentication.

On Firefox Lockwise for iOS it is already possible to set Touch ID to be used to fill/view Logins, but not on the Firefox Desktop browser.

Asked by Jan 11 months ago

Last reply by Jan 11 months ago

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Keyboard/mouse issue

Whenever I press the letter 'a' on my keyboard when typing a Tweet in Twitter or typing something into a textbox in Instagram and many other sites, whatever my mouse curs… (read more)

Whenever I press the letter 'a' on my keyboard when typing a Tweet in Twitter or typing something into a textbox in Instagram and many other sites, whatever my mouse cursor is currently on will be clicked without my permission. Is there a way to turn this off?

It gets really annoying because the letter 'a' is used quite a lot in sentences.

Asked by hockeycatcat 8 months ago

Answered by cor-el 8 months ago

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How to restore tabs?

How do I restore my browser tabs after updating Firefox? I'm usually able to restore tabs by clicking on the menu button and selecting "Restore Previous Session", but th… (read more)

How do I restore my browser tabs after updating Firefox? I'm usually able to restore tabs by clicking on the menu button and selecting "Restore Previous Session", but that doesn't seem to work anymore. Is there an alternate way to restore previous session?

Asked by eyc8 8 months ago

Last reply by jscher2000 8 months ago

  • Solved
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Copy Link Icon in the Address Bar

Hello all, I used to have this setting whereby I had an icon at the end of the address bar which I could click on to copy whichever link was current at the time. I reinst… (read more)

Hello all,

I used to have this setting whereby I had an icon at the end of the address bar which I could click on to copy whichever link was current at the time. I reinstalled Firefox or something due to a problem I had and I can't seem to find that option anymore. I can't remember if it was an add-on or an option in Firefox itself as standard.

I'm using Firefox 89.0 on a Mac.

Does anybody know how I can get that icon back?

Thank you.

Asked by Jawzaa 6 months ago

Answered by jscher2000 5 months ago

  • Solved
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Mouse over text

Hi there, I have been reading xkcd for years and somewhat recently using Firefox on macOS (Big Sur) I don't get the full mouse over text panel on the comics. I get some … (read more)

Hi there,

I have been reading xkcd for years and somewhat recently using Firefox on macOS (Big Sur) I don't get the full mouse over text panel on the comics. I get some of the text panel, but most of it isn't rendered. Safari works fine, and I'm fairly confident that last time I tried Firefox on Windows it also worked fine.

I'm just wondering if there is a bug on the mac version of Firefox, or if there is a setting I have wrong perhaps? Or maybe it's an issue with the website itself?

Any insight would be appreciated :)

Asked by staticgerbil 10 months ago

Answered by TyDraniu 10 months ago