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the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (read more)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Archived 14 216

-private-window Argument Not Working

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new p… (read more)

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new private window, but although the focus change to the already open Firefox window, a new private window does not open. It does work (apple.com opens in a new private window) if Firefox is not already running, but I thought the -private-window argument is supposed to open a new private window whether Firefox is already running or not. What have I got wrong?

Archived 3 216

Aliexpress.us

Aliexpress.us will not load - Firefox cannot/will not redirect. Cleard cookies/catch, etc.- put exception for website in privacy. No change. Safari loads website just fin… (read more)

Aliexpress.us will not load - Firefox cannot/will not redirect. Cleard cookies/catch, etc.- put exception for website in privacy. No change. Safari loads website just fine. Any ideas? OSX 15.2

Archived 1 207

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Solved Archived 4 189

Tabs constantly crashing

hello all, I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. It… (read more)

hello all,

I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. It's making Firefox unusable.

I know my desktop is old and my OS is considered obsolete, but still, I'm a fan of Firefox and want it to work. I'm running OS 10.13.6 (which I can no longer update) on a iMac mid-2011.

Any advice much appreciated.

Archived 2 180

myNoise website has stopped working since latest update

Hello support-type people, I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up t… (read more)

Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

Archived 2 171

115.23.0esr (64-bit) DOES NOT ALLOW ME TO LOG IN TO MY BANK ACCOUNT

i just upgraded firefox for Mac OS to 115.23.0esr (64-bit) and now I cannot log in to my bank account from this desktop. Safari works on the iPhone but I NEED FIREFOX ON… (read more)

i just upgraded firefox for Mac OS to 115.23.0esr (64-bit) and now I cannot log in to my bank account from this desktop. Safari works on the iPhone but I NEED FIREFOX ON THE DESKTOP IMAC (Sierra 10.12.6) There seems to be NO INFORMATION ON YOUR "ASK A QUESTION" PAGE ABOUT THE UPDATE

Archived 1 162

Firefox and Amazon Prime Video not playing nice

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shut… (read more)

When I try to access a movie or get further info by clicking the movie's pic, I get this message, despite deleting my cache and cookies, closing and opening Firefox, shutting and opening my MacBook. Any suggestions most appreciated!

That shouldn't have happened.

It looks like something went wrong on our side. Let's find you a great video to watch instead.

Archived 2 145

Firefox will not Open on MacOS Version 14.6.1

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App. When I click on the icon the dot below shows that its active, but no windows appea… (read more)

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App.

When I click on the icon the dot below shows that its active, but no windows appear. I tried doing "Show all windows", but the screen just says "No Available Windows".

Archived 1 144

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (read more)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Archived 1 135

Zoom controls unavailable

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and … (read more)

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Archived 5 135

Why are the PDFs it makes (to print a page) often invalid?

I frequently try to save pages as PDFs. When I print the page directly to a printer, no problem. When I save the PDF, it's usually munged and not a valid PDF file (very s… (read more)

I frequently try to save pages as PDFs. When I print the page directly to a printer, no problem. When I save the PDF, it's usually munged and not a valid PDF file (very small or 0 bytes). Example URL: https://www.nytimes.com/2019/07/01/science/bacteria-microbes-electricity.html

Makes an empty PDF while when I do Print and then Save as PDF. I'm on Apple OS 10.13, using Firefox 67.0.4. This problem has been with us for a while (> 1 year I believe) and happens on all my machines.

Archived 18 108

Can not access Fidelity Investments

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when … (read more)

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Archived 3 90