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2FA Encrypted account forgotten password

Hi I recently started using 2FA on my account. Unfortunately i have forgotten the back up password so can't access my encrypted accounts.. I contacted Authy and they said… (read more)

Hi I recently started using 2FA on my account. Unfortunately i have forgotten the back up password so can't access my encrypted accounts.. I contacted Authy and they said; " the best approach is to contact each service you have a 2FA token for in Authy and ask them to disable 2FA on your account so that you may regain access. This is needed because Authy doesn't store your passwords on our servers as a security measure to protect your accounts. " So how do i disable in Firefox? I don't see an option in settings. Thank you

Asked by PsYAuM 17 hours ago

Firefox keeps losing internet connection but my wifi/internet is fine

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912 Recap: I was having what I believe were some kind of syncing issues, where none of my pa… (read more)

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912

Recap: I was having what I believe were some kind of syncing issues, where none of my passwords would autofill, and I couldn't save new login information, and was getting logged out of websites that I would normally be perma-logged in to. At the same time, I have also been having connectivity issues where FF loses connection to my internet for around 5 minutes. Sometimes it would fix itself and other times I'd have to restart FF. Meanwhile, Chrome would run fine in the background so I know it's not my actual wifi but it's specific to FF.

I have tried the FF "refresh" and when that didn't fix it, I tried a full uninstall/reinstall which fixed my syncing/password autofill issues but not my connectivity issues.

Any other ideas? I'm super bummed about this because I've used FF for many years and been so happy with it and have convinced so many friends to jump ship from Chrome over to FF. But I don't have time to keep troubleshooting this and it's looking more and more like I'll have to switch over to Chrome if I want to have a normal workday without frustrations and interruptions.

Asked by sjb 11 hours ago

White flashing apple XDR display

Hi Folks, I am running firefox on my macpro 3,3GHz 12- Core Intel Xenon W Graphics AMD Radeo Pro 580x 8 GB, I am using an apple XDR display. Every so often I experienc… (read more)

Hi Folks, I am running firefox on my macpro 3,3GHz 12- Core Intel Xenon W Graphics AMD Radeo Pro 580x 8 GB, I am using an apple XDR display.

Every so often I experience a white flash, just within the Firefox window, not across the entire monitor.

I have tried a completely new and full install of Firefox but same problem.

I wonder is anyone had any thoughts or ideas  ?

Andrew

Asked by a.moran100 10 hours ago

Sudden changes in text appearance

I'm using the new version 89 of Firefox. Often, when I'm reading an article from a website, the screen suddenly zooms in, the letters become huge, and the page no longer … (read more)

I'm using the new version 89 of Firefox. Often, when I'm reading an article from a website, the screen suddenly zooms in, the letters become huge, and the page no longer fits on my computer screen. Am I doing something to cause this? It's really annoying and it has me wondering if I should abandon Firefox after all these years for something else.

Does anyone else have this experience? I've only noticed it with version 89?

Asked by roballen47 3 hours ago