Firefox Support Forum

Dear Firefox:

When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I believe that have enabled cookies but I always receive the same message above. Could you please help me solve this problem? Thanks. ...

I use a macbook air with M1 chip. And I find that my mac got very hot when I watch YouTube on my extra display. When I use Safari or MS Edge, my mac kept cool (I have tested it. When I switched to Safari for a while, my mac got cool down). Would you do me a favor? I do not want use Edge and I need a browser that can sync my info on both Win10 and Mac.

I have Firefox set up to restore my tabs automatically when I open the browser. Today, it did not, and I can't find a way to restore my previous session. Every suggestion I find online is not resolving the issue. There is no option to restore through the history tab, and no option to restore the session in Startup under General Settings.

Would appreciate the help!

Thanks,

Doug

just got new macbook pro, want to have the browsers stay in sync.

going to sync and adding a device it keeps wanting me to get the app, and point the QR code at my phone. that's not where I am

i'm just trying to add another device...help!

I can't find the menu that allows me to view my saved logins so I can retrieve a password I need to use on another device. I'm on a Mac, and directions I found say to tap "Menu," which I don't see. When I click on Preferences and go to Privacy and Security, I can see a lot of settings, but I see no option to view saved logins. How can I see my stored passwords?

I just downloaded Alfred and now when I try a search from the address bar or the search box on the right, it is defaulting to bing! I have restarted in trouble shooting mode and it is still there. I don't see bing in the drop down of searches in default search engines, in fact the only thing that now shows up there is has the firefox icon and "a browser." I ran malware and it quarantined 17 items. Still have bing. Please help me get rid of this intruder! Thank you

The issue is if you have an iframe that is using 3D Transformation the content has focus outside of the iframe area, but only when the iframe content is on a different domain.



Here is an example, This is a 360 panorama that has an iframe pinned to the panorama using 3D Transformation. The content of the iframe is on the same domain. 

Open the link with Firefox, move the mouse very close to the iframe but not in it, then click and drag the panorama.

The mouse has focus on the panorama.

 Here is the same project but using a different domain. Do exactly the same but this time you will see that the mouse has focus of the iframe contents. 
If you zoom out then the whole page has focus in the iframe.
 After refreshing the page, zoom, in, once zoomed in the mouse has the correct focus, able to click and drag the panorama and also interact with the iframe contents.

 This is a relatively new problem with Firefox, all other browsers do not have this issue.

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

On MacBook Air, the wifi connection is strong but Firefox keeps disconnecting it in the middle of use even though I have 4 bars of connection. I then need to disconnect wi-fi, wait a second and then reconnect the wi-fi, take a breath and click on the link for the site I was ALREADY using. Happens constantly to the point I use my PC for internet as much as possible. And NO it's not a router issue because PC doesn't have this issue with the wi-fi.

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the old bookmarks on my new Mac?

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error message is: "Sorry! We're unable to find the page you were looking for due to a technical problem." I've tried clearing the cookies but this didn't help. When I do my CBA internet banking using Chrome, I don't have the same problem as with Firefox.

Hello, Will you please ensure that I am not charged for anything as I did not join or buy anything! So please do not charge me for anything. Thank you. Susan Coppard (...)

edited email from public and search/spam bots view on this community forum

In the past few days, when I got to find a link via FF, it tells me the link is not available. Yet when I use Google, it's there. What do I need to fix FF as I prefer it as my browser?

macOS 11.6.1 Firefox 95.0

I had the same problem early this year - when I quit Firefox, it takes maybe 15 seconds or more to actually quit or it doesn't quit at all. So, I have to keep doing a force quit.

There was no solution earlier this year except, I discovered, to completely uninstall Firefox and reinstall - which cleared the problem completely.

Except, over the last 6 weeks or so, the problem has returned.

Before I completely unistall and reinstalll, are there any suggestions to fix the problem, preferably permanently?

Thanks,

I cannot access the preferences and my saved passwords in Firefox for Mac on my computer. When I go to preferences in the menu bar or type command-comma nothing happens at all. I'm worried to say the least!

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

this website pops up at the start up of firefox https://www.igsave.net/ i dont have any websites in my setting that should pop up. why is this site automatically popping up?