Showing questions tagged: Show all questions
  • Archived

Command ` stopped working

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu. Has this function been deleted? Can… (read more)

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

Asked by Etnier 1 year ago

Last reply by irma.soler 1 year ago

  • Archived

Updates--Mozilla says I'm up to date but my bank says I'm not

My bank says I need to update my MacBook Air browser to version 107, but the computer says I have version 102.5.0esr (last updated in November of 2022) and says it is up … (read more)

My bank says I need to update my MacBook Air browser to version 107, but the computer says I have version 102.5.0esr (last updated in November of 2022) and says it is up to date. I've checked the automatic updates box in my settings.

So do I manually update to version 107? Is 107 available for MacBook air? (I only ask because I have a 12-year old iMac that IS running version 107)

Thanks in advance for your help. I want to make sure I haven't missed something I was supposed to do.

Asked by billbarb136 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Website is taking too much time to load on Firefox.

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimiz… (read more)

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimized, some of them fail to load even after refreshing the page multiple times. Other websites seem to work fine. Any tips or ideas please.

Asked by meadowsreilly9 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox does not copy text formatting

Hi there, I am using the current version of Firefox on Mac Os 13.1. When I try to copy a formatted text (e.g. from Pages to Google Docs in FF), the browser deletes all f… (read more)

Hi there,

I am using the current version of Firefox on Mac Os 13.1. When I try to copy a formatted text (e.g. from Pages to Google Docs in FF), the browser deletes all formatting. It is plain text again.

I don't have this problem with any other browser like Safari.

I have already tried troubleshoot mode and to refresh my profile. Unfortunately I still have the same problem.

Any suggestions? Thank you in advance and all the best!

Asked by chr.benkeser 1 year ago

Last reply by chr.benkeser 1 year ago

  • Archived

"Video cannot be played on your device as it does not meet content protection stamdards"

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime. I have s… (read more)

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime.

I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1.

Thanks for any help you may be able to offer,

Happy Christmas,

Pete



/edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS

Asked by pete-sage 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

can't get evernote web clipper to work even when its on my extention

can't get evernote web clipper to work even when its on my extention /edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no… (read more)

can't get evernote web clipper to work even when its on my extention



/edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no Firefox extensions for iOS version.

Asked by jim4883 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Newest Firefox version won't open on my iMac at all.

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I h… (read more)

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I have no idea if there's a causal relationship here, but the serendipity seems to be something worth mentioning.

I signed up for the Mozilla VPN offering in October of 2022. I did not work well enough, and again, I'm a novice at such things, but I stopped using it within a week. Around the end of December, the Firefox browser has had serious problems where it would constantly crash on just about every page, sometimes multiple times. After a few days of that, I trashed the version I had and downloaded and installed the newest version just last weekend (01 JAN 2023). That lasted a few days, but now, all of a sudden, it will not open at all. I click the icon, it bobs twice, then nothing happens. The right-click "open" feature did likewise. I trashed that too and I am unwillingly to try again until I hear some feedback on this from subject-matter experts, if possible.

With my phone and iPad things are working just fine, so it must be my 5-year-old iMac that has been updated to version 12.6.2 just yesterday. Any feedback would be greatly appreciated. I was using Ghostery and every other security feature I could find with Firefox, but in this age of Surveillance Capitalism, who knows what works anymore.

Thanks in advance, and wishing you all well in every way, sincerely.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by Steve 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Checking System requirement for Firefox download

Hello. I would like to use Firefox on my Mac, but my processor is a 2.7 GHZ Quad-core Intel i5 and I would want to download the Vidiq extension. I have checked the othe… (read more)

Hello. I would like to use Firefox on my Mac, but my processor is a 2.7 GHZ Quad-core Intel i5 and I would want to download the Vidiq extension. I have checked the other system requirements and they are fine.

Will Firefox work with this processor? Would the Vidiq extension work ok?

Regards

Andy Reed ( UK )

Asked by arreed5 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

lost synced tabs on phone

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason wa… (read more)

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason was old imac froze on ios upgrade. cannot access FF. bought new imac. Can I recover with extension to access FF account I saw? Thanks

old imac ios Mojave 10.14.6 new imac ios Monterey 12.6.3 Samsung SM-G96OU imac Retina 5K 2020



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and not the mobile iOS.

Asked by liv4mic 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

cookies allow all

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this… (read more)

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mekirby 1 year ago

Last reply by mekirby 1 year ago

  • Archived

MANY WEBSITES SEEM TO BE MISSING FONTS

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can p… (read more)

HI FIREFOX! Many websites are not readable. I can see these correctly in Safari. I tried getting the latest Firefox updates. It did not fix the issues. Bizarrely, I can paste into another application and read the gobblity gook. So I think it is just a font issue. I really do not want to go back to Safari. Poshmark and Fedex are the two websites I experienced issues with today. Fedex would not interact properly with Firefox but I could find my tracking information on Safari. I have had the problem previously but did not have time to look into it that day. 16" Macbook Max M1 running Monterey



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by gay_white 1 year ago

Last reply by cor-el 1 year ago

  • Archived

drag and drop to my desktop from FF no longer functioning

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment… (read more)

Hi there. I have a MacBook Air. It is running on 13.2.1 (22D68), which I think is Ventura. A couple of days ago I noticed that while I can still download any attachment to the browser from gmail or hotmail, I can no longer drag and drop to my desktop. I have tried the download/drag and drop to my desktop capability on Safari from both gmail and hotmail, and it works fine. This seems to be a Firefox issue. Can you please tell me what I need to do to fix this issue? Thank you so much! Firefox is the best! James H.

Asked by jameshewitt 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (read more)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Why do tabs/windows refuse to open?

Lately, far too many websites I try to open, simply won't! Sometimes it's via links from my home page, sometimes it's links within various websites, like a newspaper, or… (read more)

Lately, far too many websites I try to open, simply won't! Sometimes it's via links from my home page, sometimes it's links within various websites, like a newspaper, or social media, just whatever, no rhyme nor reason, nor consistency. Even when I manually input the url, nothing happens, the browser just sits there, nothing happens. I've restarted, I've refreshed websites, clicked on "open in new tab/window", nothing gets it to work.

Asked by StevenCee 7 months ago

Answered by zeroknight 6 months ago

Google sites crash Firefox tabs

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon. … (read more)

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Asked by Adam Bassett 5 months ago

Last reply by zeroknight 5 months ago

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (read more)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a 5 months ago

Last reply by zeroknight 5 months ago