Firefox Support Forum

Sometimes, when I click on inactive opened tab, it disappears or closes down. I am not able to reproduce it at will. So don't know whats causing it.

This happened

Not sure how often

== couple of months ago

Following the instructions given for the download and install of firefox 45 I can run it from the terminal but that is it. I can not find the information needed to complete the install. Also even though it runs 45 from the terminal the flash player is outdated and I ran into the same issue with that install as well. I am running Zorin 10 ultimate 64 bit OS. I have ran into issues with Ubuntu commands not working for Zorin on two different versions. This one and 9 core 64.

I've followed all the advice I can find which typically tells me how to access the bookmarks toolbar menu, and to tick it. It seems like something other than that as, like I say, the sidebar work just fine, but not the toolbar. I'd love to get this fixed!

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there is no longer a down arrow to click and show my common sites. If I click in the bar and then delete everything, the list of common sites appears. If I click away and click back into the blank address bar, now I have to hit the down arrow to get the list to appear. I need a way to get the down arrow back so the address bar works as expected.

These config options are all set to false:

   browser.urlbar.openViewOnFocus
   browser.urlbar.update1
   browser.urlbar.update1.interventions
   browser.urlbar.update1.searchTips
   browser.urlbar.update1.view.stripHttps

I use Firefox 3.6.22 on a Mandriva Linux desktop. Now between Translate and Facebook is something named Skipity. I have a feeling I have not seen it before, Anyway I do not like what it shown when clicking on it. How do I get rid of it?

Regards Lars Backman, Helsinki

This problem occurs on many websites. I am unable to read text on some websites. This happens even with safe mode. This question is not about development. But I got a clue by using canvas tutorials. Everything works fine until I get to the exercises that use fillText(). When I do, each letter shows up as a rectangle that would just contain the letter. (I see it now on the buttons on this page and have to guess what the text on the buttons says.) strokeText works perfectly. I thought maybe my 3.6 had a bug in the canvas implementation, so I tried the 4.0 beta8 with the same results (note 6.0 beta same problem). Reading around it's clear that people are able to do this, so it seems like it's a configuration issue on my end, but I can't figure it out. Seamonkey on the same machine renders the text on canvas perfectly.

On my Linux Ubuntu system with Firefox 17.0.1 (and with several earlier releases, eg 12-16 I think) after a few weeks the tab triangle or arrowhead on one or more Firefox windows becomes defective. This problem is different from http://support.mozilla.org/en-US/questions/931515 in that if I restart the browser and resume the Firefox session the problem goes away for a while. (Note: I will wait until 05:00 UTC on 28 Dec before restarting FF to clear the current instance of the problem, in case anyone can suggest other relevant tests or data.)

The main symptoms are these: Triple click no longer slides the list of tabs all the way left or right. Double click appears to work once (from an extreme end). Single clicks step the tab list one tab at a time up to near an extreme end but then stop working before the extreme tab becomes visible. The following paragraphs give some more details about the symptoms.

When the problem occurs, tabs for new pages (eg reached by links from the right-most visible tab and opened in new tabs) do not become visible (that is, are not squeezed into the list on the tabs bar). The right-facing triangle, although not grayed out, does not make the tabs for the newly opened pages visible, but seems to have no effect. Clicking the X for the right-most visible tab closes that page and then one of the tabs that are "hidden out to the right" becomes visible, but other tabs out to the right remain inaccessible.

Meanwhile, the tab triangle arrowheads continue to work ok on other FF windows. For example, the left and right tab triangles in this current FF window (where 15 tabs are visible for 17 pages open in the window) are working fine. But in the FF window with the problem (where 15 tabs are visible for 40 pages open in the window) the triangles stop working one tab too soon: they don't give access to the leftmost or rightmost tab.

Note, clicking + (Open a new tab) jumped the list to the right end, with the new tab and an empty page visible; but after I clicked the left triangle three times, so that the new tab scrolled off to the right, no matter how many times I click the right triangle, that tab remains invisible, even though the webpage for it is still visible as the currently selected page. Opening a URL from command line acts the same way.

The system runs Linux 3.2.0-35-generic #55-Ubuntu 12.04.1 LTS x86_64 system with Firefox 17.0.1. I don't remember when I first encountered the problem but believe it was in 2011 (vs 2010) on a Fedora 7 system. Restarting FF has always cleared the problem. The command line "echo session $DESKTOP_SESSION desktop $XDG_CURRENT_DESKTOP; wmctrl -m" produces (in part)

   session ubuntu-2d desktop Unity
   Name: Metacity

"top" shows, in part:

 PID PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
3033  20   0 2158m 1.1g  38m S    7 28.7   3878:21 firefox

Note, I snipped 1200 lines of text from the Troubleshooting Information because the 50000 bytes in it pushed this post's length over the 30000 byte limit. All of the snipped lines started with "print.tmp.printerfeatures"

Firefox crashes when opening some pages, for example http://forums.mozillazine.org/viewtopic.php?f=18&t=2517761

I've tried starting in safe mode, and it still crashes. I've followed all the steps at Firefox crashes - Troubleshoot, prevent and get help fixing crashes to the best of my ability:

* Update Firefox: I'm using version 36.0

* Update your plugins:
  Plugin Status

These plugins are up to date: Adobe Flash PlayerShockwave Flash 11.2 r202, Silverlight Plug-In5.1.30514.0 Unknown Plugins: IcedTea-Web Plugin (using IcedTea-Web 1.5.1 (suse-4.1-x86_64)) (v. ), PackageKit (v. ), Skype Buttons for Kopete (v. ) Update Linux: automatic updates are enabled on openSUSE 13.2 and I get updates daily. Update your drivers: this I think is handled by the automatic updates Update your Internet Security software: I don't have any such software installed.

The crash still happens in Safe Mode crash ID 49efb45e-16b6-4919-b60c-e42d62150306

WELL ITS KINDA LIKE WHAT I WROTE IN MY QUESTION? I ASKED FACEBOOK & YOUTUBE IF THEY WOULD NOTIFY FIREFOX THAT THEY NEED TO CONFIRM MY UPGRADE, I GOT NO RESPONCE! SO SENT A MESSAGE TO FIREFOX? NO RESPONCE! SAME THING WITH GOOGLE, NO RESPONCE! SO WHAT AM I TO DO NOW? YOU'VE GOT MY E-MAIL ADDRESS, PLEASE SEND ME A REPLY! THANKS! DON'T FORGET FIREFOX IS MY BROWSER-EVERY ONE I HAVE CONTACTED TELL'S ME TO DOWNLOAD FIREFOX?

Firefox is now unusable due to tab crashes and gets worse with each update. The latest crashing with just one page open - no extra tabs - Gah! So, is there a non-Gah browser available or do I have to go elsewhere?

I am using Firefox Browser 71.0(64-bit) with xubuntu. Recently I have problems trying to select 'right click' options. If I right click on a selected area of text for example, when I move the mouse pointer to select an option from the menu the menu disappears. Sometimes a selection is made by the system, (usually the top one) and whatever is highlighted can be 'cut'. Alternatively, I must hold down the mouse button and move the mouse pointer the my selection and then release the button thus making the selection (never sure it is actually made!) I was thinking of changing to Chrome but I prefer Firefox because I can re-direct it's cache etc to a HD rather than an SD drive. So, I await a solution please.

I have privacy.resistFingerprinting set to true, and the HTTP_USERAGENT field comes out as fingerprint resistant, but the javascript object "window.navigator" still leaks the non-resistant UA. Simple demo code is listed below.

<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8">
<title>Leaked User Agent</title>
<script>
alert(window.navigator && window.navigator.userAgent ? window.navigator.userAgent : "");
</script>
</head>
<body>
</body>
</html>

Immediately after I did I put a copy of places.sqlite from my profile in a safe place. places.sqlite seems to have thousands of urls in it. I am running 3.5.9 on FC11 (yeah I know I should upgrade but can't at the moment). Therefore I don't have "Help > Troubleshooting Information" available to me. Is there anything I can do (like upgrade to 3.6) to get the tabs back or are they gone forever?

Thanks for any help.

Testing of new forum features. No need to reply.

Related contibs thread https://support.mozilla.org/en-US/forums/contributors/709835?last=56002&page=2#post-55999

I am using Firefox 29.0.1, and it fails to end the process after opening Gmail. I am using the standalone Linux build on Ubuntu 10.04. All add-ons have been removed, and the theme is set to default. I have deleted the default profile and created a new one. I have also cleared browsing history, cookies, cache, etc., and reset Firefox.

During normal browsing, the process will close in about 1 second after exit. After checking Gmail, the process hangs continuously. I have waited for over 5 minutes for the process to close in Firefox 29, but I eventually had to kill it. This bug occurs every time I check Gmail. I have tested the latest Beta version, and the problem persists. I have also modified the History settings as mentioned in other posts, but the process still remained after exit. Please advise if additional information would be helpful.

Hello all. I just started to notice with the last Firefox upgrade (36.0 for Linux Mint 1.0) that when I go to certain sites a + sign pops up in my search bar magnifying glass and when I click on search bar space an entry at the bottom of the search bar's drop down list box (where the search suggestions show) appears that says "Add (whatever it wants me to add)". For instance right now It's showing "Add "Mozilla Support"". When I go to Youtube it says "Add "Youtube video search". On other sites, like Facebook, it doesn't happen. I don't want to see this and want to remove this functionality. How do I get rid of this behavior? I've tried turning off search suggestions and changing my default search engine (currently using Google but have tried others but no change in this behavior). Any help would be appreciated. Thanks.

- Rocky

I just updated firefox. As soon as I did, I am no longer able to search files for upload! I need that feature! I use it dozens to hundreds of times daily! It's one of the most important functions! Even the button below on this page, 'browse' to add image, I can choose files, but I need the search function back!!!!! Please help!!!!!!

the webpage of a product at walmart.com has the warranty information,

first open this link http://www.walmart.com/ip/Coolermaster-X-Slim-NotePal-Cooler/20564382

then click "Policies",

then in "Product warranty" click "See details", where you will see "Warranty Information: 1 Year Warranty"

When I did the above in Firefox, I clicked in its menu "File -> Print...", and chose print to file. The created file is a pdf file where most parts of the webpage are absent, including the warranty information.

How can I print out this product's warranty information on walmart.com?

Thanks.