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Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (read more)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Asked by ameliasmith11.me 15 hours ago

Last reply by Terry 2 hours ago

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (read more)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by mkoopman283 4 hours ago

Last reply by Dropa 2 hours ago

Issues with extension when "Always use private browsing mode" is activated

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I… (read more)

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I have allowed the 1Password extension to "Run in Private Windows" (from the Firefox Add-ons Manager).

Description of my issue: In Firefox, there is a Privacy&Security setting that allows you to "Always use private browsing mode". When this setting is enabled, the 1Password extension does not work at all (even if I allowed it to run in private windows). That is, every time I click on the 1Password icon in my browser, an empty browser tab shows up, and nothing more. Instead, if I disable that setting, the extension works correctly.

Asked by riccardobucco 21 hours ago

Last reply by James 5 hours ago

add bookmarks from local html file

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html fil… (read more)

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html file. I am using ubuntu 22.04.

Took screenshot but add images browse button does not bring up file list.

Asked by remolzon 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Reaching out to the Firefox team

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing… (read more)

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing internship/mentorship process with Mozilla? How should I go about seeking this? All answers are appreciated, thank you very much!

Asked by etc404 1 day ago

Last reply by Dropa 1 day ago

How con I hide the video and mic controller when I in call

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this… (read more)

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

Asked by Hanu 2 days ago

Last reply by TyDraniu 1 day ago

Latest versions of FF on MacOS provides inaccuate User-Agent string.

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7… (read more)

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7 Since all versions of MacOS X 10.* are now well past EOL, this causes problems when using this at least do some minimal testing against the system being "supported". Yes, I know it's easy to forge your UA strings, but most people do not, and it at least provides a reasonable base line of what to expect from users.

Asked by generackow 2 days ago

Last reply by cor-el 2 days ago

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (read more)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Asked by damir.horvatovic 1 week ago

Last reply by Cbhihe 2 days ago

How to prevent a Firefox window to accept new tabs from outside?

I use Firefox on Linux, on a wide screen, usually with multiple windows open at the same time. Specifically, I have a smallish window containing a calendar view. It's ann… (read more)

I use Firefox on Linux, on a wide screen, usually with multiple windows open at the same time.

Specifically, I have a smallish window containing a calendar view. It's annoying that new tabs get created in that small window, because I have to move them manually to another window and resize that. I'd like to be spared the clicks and drags to get that done, or always needing to remember to move the focus to another Firefox window after doing something with the calendar.

Is there a way to accomplish the following: 1. When I've got a Firefox window open that I don't want new tabs in 2. And I open a link from outside Firefox (say, from a mail in Thunderbird or from my IDE) 3. A new tab doesn't get created in the window from 1. 4. Even if that window has the focus. 5. Instead, the URL gets opened in either a new tab in another Firefox window or a new Firefox window

I'm fine with a stable add-on, if that's what it takes to do this.

Any ideas greatly appreciated!

Asked by elgeschickto 3 days ago

Last reply by SupportGB 2 days ago

Is it possible to import custom OpenSearch files?

My Firefox refuses to load MetaCPAN's OpenSearch.xml file, even though I can access it without problems. So this got me thinking, as Opensearch files are relatively easy… (read more)

My Firefox refuses to load MetaCPAN's OpenSearch.xml file, even though I can access it without problems.

So this got me thinking, as Opensearch files are relatively easy to write, is it possible to import my own opensearch.xml into Firefox?

If it's impossible, I'll submit a ticket to bugzil.la.

Asked by RavenclawOIer 4 days ago

Last reply by Standard8 3 days ago

Aktualöisierung nicht möglich

Aktualisierungsverwaltung die Aktualisierungsveraltung konnte nicht aufgefrischt werden Das Laden der Paketliste ist gescheitert Das ist ein schwerwiegendes Problem. Ve… (read more)

Aktualisierungsverwaltung

die Aktualisierungsveraltung konnte nicht aufgefrischt werden


Das Laden der Paketliste ist gescheitert

Das ist ein schwerwiegendes Problem. Versuchen Sie es später noch einmal. Falls das Problem erneut auftritt, bitte einen Fehler an die Entwickler melde

E:The package linux-firmware needs to be reinstalled, but I can't find an archive for it.

Asked by Eric Hoyer 3 days ago

Last reply by SupportGB 3 days ago

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've been noti… (read more)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Asked by redhermes 5 days ago

Last reply by jonzn4SUSE 5 days ago

Ubuntu Mate 22.04.1 LTS, FF 108.0.2. config:sync says "Your browser is being managed by your organization."

The Subject says it. I have this line "Your browser is being managed by your organization." in Config under Sync. I am a private user so there is no organization. I wa… (read more)

The Subject says it. I have this line "Your browser is being managed by your organization." in Config under Sync. I am a private user so there is no organization. I want to get rid of this.

I'm trying to troubleshoot why Google Chat will not sound an audible alert while Google Mail does. I can't find any settings that would affect this so naturally I suspect this organization line.

I'm using the Mozilla .deb and not the Ubuntu snap.

Thanks, John

Asked by neonjohn 6 days ago

Last reply by James 5 days ago

Cannot view column of inbox messages

I have two Firefox email systems. One works perfectly. The other suddenly stopped showing the screen of inbox messages. I can scroll over the blank space and the messag… (read more)

I have two Firefox email systems. One works perfectly. The other suddenly stopped showing the screen of inbox messages. I can scroll over the blank space and the message will display in the lower part of the monitor, but not in the upper screen of subjects, sender, date. How do I return to default setting?

Asked by linda113 6 days ago

Last reply by jonzn4SUSE 6 days ago