Showing questions tagged: Show all questions
  • Archived

"Security Error: Your session has been invalidated" https website doesn't load

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows. There is another report but it is pretty old for now. https://support.mo… (read more)

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows.

There is another report but it is pretty old for now. https://support.mozilla.org/en-US/questions/1025002

So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup.

Asked by Clément 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 3 months ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

How do you report a bug with scrolling on the latest firefox updates

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak o… (read more)

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak or too many threads sharing semiphors.

82.0 (64-bit) Arch Linux

This problem is 100% on Firefox.

Asked by mrbrklyn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

big grey Bar on top.

Hello everytime I firstly start Firefox after freshly Boot my Computer I get a big grey Bar at the Top of the Window. after closing and reopening firefox the Bar is gone.… (read more)

Hello everytime I firstly start Firefox after freshly Boot my Computer I get a big grey Bar at the Top of the Window. after closing and reopening firefox the Bar is gone. Anyone knowing how to disable that? safe mode is not helping. I am using Firefox 84.0.1 (32-Bit) on Kubuntu 18.04 LTE (32-Bit). Thanks,

Asked by Jan-Peter Rühmann 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Plugins & Profile directory

I have tried on windows and on linux, and the same thing happens for both. I don't get the plugins i should have. I want to try and enable java, but its not even appearin… (read more)

I have tried on windows and on linux, and the same thing happens for both. I don't get the plugins i should have. I want to try and enable java, but its not even appearing in the first place. My profile directory is all messed up as well. I don't have a pluginreg.dat, my extensions.sqlite is an extensions.json. I have been reading all the forums but they mention stuff about the files in the profile, but I don't have those files.

Asked by caedenperelliharris 7 months ago

Last reply by FredMcD 7 months ago

How to troubleshoot crashes when no crash report is generated?

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB … (read more)

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB RAM running Clear Linux and intended to be used as a digital sign. No other applications are running. There is only a single tab loading a single page from localhost. No extensions are installed. The page is a simple layout using CSS grid. Javascript is used to create a slider with four slides, to cycle through a series of videos hosted locally, and periodically check for content updates. Below is the JS in it's entirety.

My feeling is that it's a memory issue, possibly to do with the video playlist, but I've been monitoring memory usage via about:performance and the tab with the sign has never used more than about 5MB. I've also been monitoring the system resources via htop and I've never seen it go higher than about 1000MB. How can I track down this issue?

Thanks in advance!


<script>

   const swiper = new Swiper('.swiper', {
       autoplay:{delay:10000},
       loop:true,
       effect: 'fade',
       fadeEffect:{crossFade:true}
   });
   
   let video = document.querySelector('video'),
       source = video.querySelector('source'),
       vids = Object.values(JSON.parse('!getVideos')),
       i = 1; //start at 1 instead of 0 because the first is already playing
       
   video.addEventListener('ended', function(){
       source.src = vids[i++];
       if(i == vids.length) i = 0;
       video.load();
       video.play();
   });
   
   //check for content updates
   let seconds = 60,
       lastUpdate = null;
       
   setInterval(() => {
       let req = new Request('~6'),
           headers = new Headers();
           
       headers.append('cache-control', 'no-store, must-revalidate');
       
       fetch(req, {method:'GET', headers:headers})
           .then(response => response.json())
           .then(data => {
               let updated = JSON.stringify(data)
               if(lastUpdate === null) lastUpdate = updated;
               
               if(lastUpdate !== updated) location.reload();
               
           }).catch(console.error);
   }, (seconds * 1000));

</script>

Asked by dwillis840 5 months ago

Last reply by jonzn4SUSE 4 months ago

Can't delete all cookies on restart

I cannot remove all cookies on shutdown. I wish to ignore white list, or any other limitation, and automatically remove ALL cookies so that, on my next start-up, there i… (read more)

I cannot remove all cookies on shutdown. I wish to ignore white list, or any other limitation, and automatically remove ALL cookies so that, on my next start-up, there is NO memory space taken up with cookies.

If necessary, I will be pleased to have all whitelist contents deleted on each shut-down.

I do want to keep browse history and have past windows open automatically. This question is only about cookies.

I have set up the HISTORY section of Setup to delete all cookies, but no joy.

I am running Firefox 97.0(64-bit) on Ubuntu-Mate 20.04.

Please tell me how I can do this automatically.

Asked by firefox1715 4 months ago

Last reply by cor-el 4 months ago

Cannot autofill Credit Card Info

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on t… (read more)

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Asked by The Singer Man 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

Cursor has now started changing as I move around on web pages. (Just updated to version 84)

(Ubuntu 20.10 NUC 7I5 32 gig memory) I had (firefox) version 83.02 installed and working. Today I turned on the machine, loaded Firefox and..... It sort of crashed. I s… (read more)

(Ubuntu 20.10 NUC 7I5 32 gig memory) I had (firefox) version 83.02 installed and working.

Today I turned on the machine, loaded Firefox and.....

It sort of crashed. I selected "reload Firefox" and things went a bit weird.

Today is 24 Dec 2020. I have had the machine on a few times since 15 Dec 2020.

Firefox restarted and YUCK! it was horrible! I had the DARK theme chosen and somehow it restarted in the other one which is ..... not dark.

The cursor is annoying at times when you are typing and I try to ignore it as much as possible, but since that which just happened I noticed the cursor is now changing its look as I move around a web page.

Looking at the release notes there is no mention of this being done.

I can't find anything in the settings/preferences/config/what ever to control the cursor. But that aside: this didn't used to happen. (No big. Just mentioning it)

If I move over a link the cursor changes from what it is to a hand (left pointing).

Is this now normal?

Asked by teeny_weeny 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Your browser does not support this function!

I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images… (read more)

I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images I get the message:

  Your browser does not support this function!

This appears in the sub-window that the current image should appear in. I have installed ffmpeg and gstreamer (libav, ugly and unrar) - all to no avail. I am running Fedora 33 currently patched fully (yesterday).

I find it hard to believe that these images cannot be seen in Firefox. What am I doing wrong????

Asked by rholme 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I need Firefox to lie to the website and say that Adobe Acrobat 9 is installed

I am dealing with a government website. All of the government forms are available as PDFs on this website. However if I try to download a form the site looks at the br… (read more)

I am dealing with a government website. All of the government forms are available as PDFs on this website. However if I try to download a form the site looks at the browser description and does not see Adobe Acrobat installed on my system, so it returns a text document telling me to install Adobe Acrobat release 8 or higher. I cannot install Adobe Acrobat because Adobe does not support Linux. I don't need to install Adobe because Firefox, Chrome, and every other browser on the market has builtin support for PDF. How do I customize Firefox to LIE to the website and say that Adobe Acrobat is installed?

Asked by jamescobban 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FTP removal.. why would you do this? Is there a paid version that we can buy?

Hi. Why would you remove FTP? It's not obsolete, I use it for work, and a good one third of my browsing is easily ftp sites such as NetBSD.org, ftp.gnu.org and others. F… (read more)

Hi.

Why would you remove FTP? It's not obsolete, I use it for work, and a good one third of my browsing is easily ftp sites such as NetBSD.org, ftp.gnu.org and others. FTP is still used heavily.

I really really dislike that it's gone. I'd gladly spend 30-40$ a year for a paid version.

I've been using you guys back to Mozilla, Firebird, Netscape and even earlier ..possibly related was NCSA Mosaic. C'mon guys.. which Millenial decided FTP was obsolete and uncool because it was old? It's how most of the Open Source projects and distributions still move data around. :~( This is the first time since I started using Netscape/Mozilla/etc that you've ever done something I don't like. The last thing I want to do is be forced to use Chrome or some other garbage. Please.. bring it back or some sort of external module we can pay for to get browsing back. Please! I beg you. (Trying hard to be really civil and nice here ..truely baffled that it'd be removed).

A.

Asked by vk2fvax 1 year ago

Last reply by Rodney 1 year ago

  • Archived

address bar autocompletes to depreciated url; how to stop?

Hello, I recently was forced to change the address of my blog from "universalism.com.au" to "universalism-au.com" (due to silly legal requirements introduced a few months… (read more)

Hello,

I recently was forced to change the address of my blog from "universalism.com.au" to "universalism-au.com" (due to silly legal requirements introduced a few months back about requiring an ABN if you want to use the .au suffix).

"universalism.com.au" is now a dead link, but when I start typing "uni..." in the address bar, it always autocompletes to this old and depreciated url rather than my new one. I would like to be able to type "uni..." and have it autocomplete to the new address, "universalism-au.com"

I have cleared what seems relevant from my browsing history, but no luck. Is this perhaps being caused by my default search engine (duckduckgo) recommending the wrong address?

I have attached a screenshot if this helps.

Asked by tikajr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't pin "Nightly" to Ubuntu taskbar. Can only load from "MOZ" command! Help!

My install of Firefox was somehow corrupted. I was instructed by FF tech support to download the latest "Nightly" build, extract it to my "Downloads" folder, and launch i… (read more)

My install of Firefox was somehow corrupted. I was instructed by FF tech support to download the latest "Nightly" build, extract it to my "Downloads" folder, and launch it using the following command:

MOZ_ACCELERATED=0 MOZ_WEBRENDER=0 ~/Downloads/firefox/firefox

This opens a working install of "Nightly" (with purple & blue firefox icon), but as soon as I close it, the icon goes away. The program is not recognized as "installed" so it does not appear in a search for installed apps. And if I right-click on its icon while running, "Pin to taskbar" is not an option.

"Nighly" is working (I'm using it to type this) and I even have it Synced to my account, but the ONLY way to launch it is via the Terminal CLI. :(

My broken copy of "Firefox" is still listed as installed, but is unusable.

HELP! TIA

Asked by Mugsy 11 months ago

Last reply by Paul 11 months ago

saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of sync… (read more)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Asked by Magnus 5 months ago

Last reply by jonzn4SUSE 5 months ago

How can I get a current version of Firefox that is intended for persons not involved in an enterprise?

Ever since my Firefox application was updated to 96, the application has become unstable. The only way I can load it is be typing Firefox =P on my terminal, and picking … (read more)

Ever since my Firefox application was updated to 96, the application has become unstable. The only way I can load it is be typing Firefox =P on my terminal, and picking a profile. The usual approach produces a response that "Firefox" can't find my profile. After attempting to fix this for two days, my links, logins, bookmarks, are available sometimes or never.

The 96 version was a big mistake and never should have been installed on my computer, which is no connection to an "enterprise".

How can I recover a stable non-enterprise related version of Firefox?

Asked by rholcomb786 5 months ago

Last reply by James 5 months ago

Remove "Getting Started" entry from Bookmarks Toolbar

I'd want to remove the "Getting Started" entry from the Bookmarks Toolbar. Someone else posted the same problem and accepted the solution of moving the entry to the botto… (read more)

I'd want to remove the "Getting Started" entry from the Bookmarks Toolbar. Someone else posted the same problem and accepted the solution of moving the entry to the bottom of the Bookmarks Manager. I'd like to try that but I don't know how to do it. Step-by-step, please!

Asked by me.like.linux 4 months ago

Last reply by Terry 4 months ago

Back up passwords and logins

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644 I could not work it out and suspect the instructions refer to a ve… (read more)

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644

I could not work it out and suspect the instructions refer to a version of Firefox I'm not using. My version is 68.12.0esr.

Thanks

Asked by steve_morrisby 15 hours ago

Last reply by cor-el 9 hours ago