Showing questions tagged: Show all questions

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (read more)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Asked by damir.horvatovic 2 weeks ago

Last reply by Cbhihe 1 week ago

about:support displays GPU #1 RAM value is 0 for 6600 XT with Mesa Driver

I'm trying to identify why the GPU RAM is reported as 0 in the report when an expected value should be greater than 0. If the browser is actually treating the GPU as havi… (read more)

I'm trying to identify why the GPU RAM is reported as 0 in the report when an expected value should be greater than 0. If the browser is actually treating the GPU as having zero RAM it might be a starting point to investigate why the browser is unresponsive for sometimes up to 30 second when 42 tabs are open and I'm opening a new tab and trying to interact with an existing tab after switching between tabs or windows. Often these are divided between two or three windows grouping tabs as part of a multi monitor workflow while editing Wiki content. The system responsiveness is unaffected and other program do not change in their responsiveness. This occurs while CPU is under load and not under load, but occurs more frequently when under cpu load (low priority compute applications via BOINC for distributed computing). No GPU compute is being used.

Firefox was installed via the Pop!_OS Pop!_Shop. Confusingly the Pop!_Shop lists two Firefox Browsers (one by Mozilla, and one by the Mozilla Corporation) I'm told that these are separate due to their app IDs not matching which prevents the listings from being merged, but it is unclear which is sourced from what repository and how they differ for install as flatpak, deb, etc are not specified in the UI of the Pop!_Shop.

Asked by Jonathan Brier 3 days ago

  • Solved

Whenever I use Firefox helper application weirdness...

Whenever I use Firefox 109.0 (on Ubuntu 22.04) to transfer money between savings and checking in my online banking account, I get a window pop-up that says "No Apps Avail… (read more)

Whenever I use Firefox 109.0 (on Ubuntu 22.04) to transfer money between savings and checking in my online banking account, I get a window pop-up that says "No Apps Available". This is something going on my bank's servers and shouldn't require Firefox or any local helper apps on my end to do anything. I will post the window that pops up. Has anyone else encountered this? And is there a way to disable these pop-up?

Asked by neutronJK 3 days ago

Answered by neutronJK 3 days ago

How to make Firefox ask for permissions for camera and microphone separately from each other?

Hello! Whenever I join a conference/meeting, web version of Teams asks for camera and microphone in one window, e. g. "Allow camera and microphone? yes/no". I can, of cou… (read more)

Hello!

Whenever I join a conference/meeting, web version of Teams asks for camera and microphone in one window, e. g. "Allow camera and microphone? yes/no". I can, of course, press No, then press "Yes, continue without audio" in Teams, and then allow microphone, but that's really annoying.

Is it possible for firefox to ask it in two separate dialog window? 1. Do you want to grant Teams access to microphone? - yes 2. Do you want to grant Teams access to camera? - no

Asked by WhiteBlackGoose 3 days ago

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used … (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 5 days ago

Last reply by Mich 3 days ago

tabs open then immediately close

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. … (read more)

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. It's really annoying.

In troubleshoot mode, it doesn't happen.

I am using FF109.0 and Linux Mint - 001-1.0 fresh install on new HD.

I had the same problem last year after I upgraded FF but did fix it eventually (can't remember how) Thanks

Asked by rij99 4 days ago

Last reply by cor-el 4 days ago

  • Solved

userChrome.css is not being applied

I am trying to have Firefox show an "X" on every tab as soon as I hover above it. I followed a certain article and implemented this code: /* Show Tab Close buttons only … (read more)

I am trying to have Firefox show an "X" on every tab as soon as I hover above it. I followed a certain article and implemented this code:

/* Show Tab Close buttons only when hovered */

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {
 visibility: collapse !important;
 opacity: 0 !important;
 transition: all 250ms ease-in-out !important;

}

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]):hover > .tab-stack > .tab-content > .tab-close-button {
 visibility: visible !important;
 opacity: 1 !important;
 transition: all 250ms ease-in-out !important;;

}

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {
 display: -moz-box !important;

}


This code is however not being implemented no matter how many times I restart Firefox. 'toolkit.legacyUserProfileCustomizations.stylesheets' is set to True The location is userChrome.css is '/home/user1/.mozilla/firefox/yqomjsh9.default-release-1672744596809/chrome/userChrome.css'

What could be the issue? I tried adding executable permissions using "chmod" but that did not change anything.

Asked by mhlangalyton 4 days ago

Answered by cor-el 4 days ago

Firefox isn't generating a secure password

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords … (read more)

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords box, yet Firefox (v109.0 on Ubuntu 20.04 LTS) is not suggesting a password. I have tried left clicking and right clicking on both password and retype password fields to no avail. Help?

TIA

Asked by ogrebeer 4 days ago

Last reply by cor-el 4 days ago

Linux Firefox and Thunderbird how to set wider scroll bar

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the publi… (read more)

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

Asked by Cat22 1 week ago

Last reply by Cat22 4 days ago

Make Firefox crash instead of freezing Linux when out of memory

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of w… (read more)

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of which my Macbook Air has only 4 GB, while running Kubuntu 22.10). Firefox very often freezes because of this, and my Linux system gets frozen too, completely unresponsive, with reboot as the only solution...

The problem that I want to solve is not the freezing as such, because that is not Firefox' fault, but that of the websites vs my RAM.

But I have noticed that while Firefox freezes along with the system, Opera, for example, when stumbling into the same problem, simply crashes, and the operating system is not affected.

Is there some setting/tweak in Firefox that makes it keep trying to run when out of memory and thus freeze the system instead of just close, like Opera does?

Asked by cipricus 4 days ago

Last reply by Paul 4 days ago

Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (read more)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Asked by ameliasmith11.me 5 days ago

Last reply by Terry 4 days ago

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (read more)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by Mike K 5 days ago

Last reply by Dropa 5 days ago

Issues with extension when "Always use private browsing mode" is activated

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I… (read more)

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I have allowed the 1Password extension to "Run in Private Windows" (from the Firefox Add-ons Manager).

Description of my issue: In Firefox, there is a Privacy&Security setting that allows you to "Always use private browsing mode". When this setting is enabled, the 1Password extension does not work at all (even if I allowed it to run in private windows). That is, every time I click on the 1Password icon in my browser, an empty browser tab shows up, and nothing more. Instead, if I disable that setting, the extension works correctly.

Asked by riccardobucco 5 days ago

Last reply by James 5 days ago

Firefox window resize freeze after time

I'm using Ubuntu 22.04.1/Wayland and FireFox Snap for Ubuntu 109.0 and I have two monitor bigger and smaller. After some time of using Firefox it's hang or something like… (read more)

I'm using Ubuntu 22.04.1/Wayland and FireFox Snap for Ubuntu 109.0 and I have two monitor bigger and smaller. After some time of using Firefox it's hang or something like that. When it happens I can normally open pages and use firefox except I can't move tab, resize window and when I move firefox from one monitor to second then it fit to half of screen (when move from smaller monitor to bigger) or window is behind monitor (when move FF from bigger monitor to smaller, you can see on screenshot what I mean). When I close FF and open everything works fine.

Asked by FELIXORZESZEKPRIV 6 days ago

Last reply by FELIXORZESZEKPRIV 5 days ago

add bookmarks from local html file

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html fil… (read more)

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html file. I am using ubuntu 22.04.

Took screenshot but add images browse button does not bring up file list.

Asked by remolzon 6 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Reaching out to the Firefox team

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing… (read more)

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing internship/mentorship process with Mozilla? How should I go about seeking this? All answers are appreciated, thank you very much!

Asked by etc404 6 days ago

Last reply by Dropa 6 days ago

  • Solved

cannot print web page from Firefox

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson … (read more)

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson inkjet printer. if i use the print using system dialogue option fire fox shows a printer screen which has a simple entry of line prntr. If that is selected nothing at all happens. Clearly Firefox cannot detect my printers. If I save the web pages to a PDF file then open that file I can then get the normal system printing options and print the page. But all that does is clutter up my file system with files I will only ever use once. This proves the problem is clearly in Firefox and in its inability to detect system printers. I have tried all the suggestions from the help screens to no avail. Is there any other means of sorting this print problem.

Asked by austinjames 1 week ago

Answered by austinjames 6 days ago

Latest versions of FF on MacOS provides inaccuate User-Agent string.

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7… (read more)

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7 Since all versions of MacOS X 10.* are now well past EOL, this causes problems when using this at least do some minimal testing against the system being "supported". Yes, I know it's easy to forge your UA strings, but most people do not, and it at least provides a reasonable base line of what to expect from users.

Asked by generackow 1 week ago

Last reply by cor-el 1 week ago