Showing questions tagged: Show all questions
  • Solved

Youtube keeps "pausing" the video im playing

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only ext… (read more)

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only extensions are honey, ecosia search and stylus

Asked by atiedebee 1 month ago

Answered by jscher2000 1 month ago

Suggesting feature

How/where can I suggest new or improved features for Firefox? I need to suggest a feature about bookmark forlers colorization. I would be great. Because, selecting bookm… (read more)

How/where can I suggest new or improved features for Firefox?

I need to suggest a feature about bookmark forlers colorization. I would be great. Because, selecting bookmarks folde little confiusung sometimes and detecting whether a folder or name due to themes.

I want to select folder color and title color.

I can't find a way for suggesting way. https://support.mozilla.org/en-US/questions/966900 this topic not- up to date. I couldn't found help section.

whatever, How can i sent this request to dev-ops team?

Asked by maxemilian 2 weeks ago

strange user interface appearance if I have set Firefox to remember my tabs

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my wi… (read more)

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my windows has a very strange appearance (please note the general look of the window in the attached screenshot and ignore the "page cannot be displayed" message, as the screenshot was taken when I was not connected to the Internet.)

I have already tried reseting Firefox and that does not make the problem go away permanently; it always comes back eventually. (Note: I cleared cache before, and cookies after, taking the screenshot but before opening this support request. So the "troubleshooting information" attached reflects how it is after cookies are cleared.)

Asked by 4232jl 1 week ago

Improve the form "auto-fill" function

In any modern browser, if you go to https://donotcall.gov and file a complaint about a harassing robocall, if the browser's "form auto-fill" function is enabled it will a… (read more)

In any modern browser, if you go to https://donotcall.gov and file a complaint about a harassing robocall, if the browser's "form auto-fill" function is enabled it will automatically "remember" the phone number about which you filed the complaint and save the robo-caller's number for the next time you use a Web form that prompts for a phone number.

My suggestion is that Firefox should not do this.

You might argue that I should address my complaint to the website's owner, but you all know it's the government and I figured that the Firefox developer community might be able to come up with a solution. Think of it as an improvement by which Firefox can be made "better" than other browsers.

Asked by 4232jl 1 week ago

Auto updates

I appreciate the team at Mozilla regularly updating Firefox. What I am frustrated with is that the update will stop me in the middle of my working through Firefox, to shu… (read more)

I appreciate the team at Mozilla regularly updating Firefox. What I am frustrated with is that the update will stop me in the middle of my working through Firefox, to shut down and update immediately. Is there any way to change it so that it will update when I choose, when I shut down Firefox (which I do every time I finish using it) instead of in the middle of what I am doing?

Thanks for your help.

Peter

Asked by wwoctwo 1 week ago

Last reply by TyDraniu 1 week ago

Problem with video player.

I use Firefox on both Windows 10 and Ubuntu OS. However, when I use Firefox on Ubuntu and try to play a video from google drive I can hear the audio (sometimes) while the… (read more)

I use Firefox on both Windows 10 and Ubuntu OS. However, when I use Firefox on Ubuntu and try to play a video from google drive I can hear the audio (sometimes) while the screen remains black. What will be the solution?

Asked by Ahsan 1 week ago

  • Solved

Issues viewing local .DOCX

I got an email with a .docx attachment, and when clicked attachment I can view in FF. Downloaded, and clicking file and open in FF ends in endless loop asking to open, if… (read more)

I got an email with a .docx attachment, and when clicked attachment I can view in FF.

Downloaded, and clicking file and open in FF ends in endless loop asking to open, if FF selected. Seems like mime type not being detected and processed from FF directly but does from webmail.

Same action with a PDF, image files works great.

Asked by mikwei 6 days ago

Answered by mikwei 6 days ago

Not possible to set secondary email when both on same domain

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com. Following the instructions: Set up secondary ema… (read more)

Hi, I just discovered a problem setting secondary email when both primary and secondary is on the same domain, gmail.com.

Following the instructions:

Set up secondary email

The error that come up says that the secondary email must be different than my account email, but it is, the only common thing is the domain.

So this is a bug, please fix.

Jan Johansson

Asked by Jan 6 days ago

Last reply by Jan 3 days ago

Light theme text in sidebar, is white on white (and is the sidebar theme for all installed themes)

Default Light theme has white text in the sidebar (on white background). All added themes use the default theme in the sidebar. How do I fix the sidebar light theme? Saf… (read more)

Default Light theme has white text in the sidebar (on white background). All added themes use the default theme in the sidebar. How do I fix the sidebar light theme? Safe mode (all extensions disabled) has exactly the same light theme sidebar problem

Asked by kimcosmos 6 days ago

Last reply by kimcosmos 1 day ago

  • Solved

Display problem of my blog in Firefox 88.0

Hi all, since I set up my blog I am sometimes & very infrequently experiencing the problem that either the style sheets are not supported (see attachment), or I am ge… (read more)

Hi all,

since I set up my blog I am sometimes & very infrequently experiencing the problem that either the style sheets are not supported (see attachment), or I am getting an error message to the effect that the address of my blog can't be reached. I already posted in the WordPress forum, and a user took a look at my blog, but couldn't replicate the error. So I came to the conclusion that this is maybe an issue with Firefox. My question: Can anybody replicate this error, and may--if possible--be post a solution here?

TIA,

Claus

Asked by Claus Cyrny 6 days ago

Answered by jscher2000 3 days ago

Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (read more)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Asked by dg1727 6 days ago

Last reply by cor-el 5 days ago

usernames and passwords disappeared

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I wen… (read more)

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I went to my online email and the same thing. I was afraid to log in to anything thinking that maybe someone had hacked firefox or something and had set something up to get my information. Or does this happen sometimes and there is nothing to it? Or did some link mess up all of a sudden and it can be fixed? If so, how? Or do I just have to re-log in to everything and have it save them all over again? Hope this isn't to confusing but I'd appreciate any help. thanks

Asked by pdsimdars 6 days ago

Last reply by FredMcD 5 days ago

My questoin about Firefox on Linux Mint

I really feel silly about this question. About a week ago I asked a question about the above and for the life of me I cant find the response. I got a notice in my email… (read more)

I really feel silly about this question. About a week ago I asked a question about the above and for the life of me I cant find the response. I got a notice in my email about it, but when I went to respond and look it over, I cant find it. The email says "no reply" so I am stuck until i find an answer. I have only had one question this year, so it has to be there. Thanks

Asked by richard_carranza 5 days ago

Last reply by Kassius 5 days ago

  • Solved

Is it possible to have the Startup cache cleared automatically before opening a session?

Using FF 88.0.1 in both Linux Mint and Windows 10 and without syncing add-ons, The "New Tab Override" looses my granted permission and opens a new tab on it's own Options… (read more)

Using FF 88.0.1 in both Linux Mint and Windows 10 and without syncing add-ons, The "New Tab Override" looses my granted permission and opens a new tab on it's own Options/Preferences page, where it shows that permission is granted.

The simple solution I found that clearing the Startup cache restores functionality.

Already reported this on the add-on's Github site, which directed me back here.

Asked by ineuw 5 days ago

Answered by cor-el 4 days ago

Firefox Print Preview produces no output for Brother HL-L2350DW network printer.

Printing from Firefox (v88.0.1 64-bit) on linux (Ubuntu 20.04 LTS) to a Brother HL-L2350DW network printer using "Print Preview" produces no output on the printer. Cups a… (read more)

Printing from Firefox (v88.0.1 64-bit) on linux (Ubuntu 20.04 LTS) to a Brother HL-L2350DW network printer using "Print Preview" produces no output on the printer. Cups appears to produce expected files in the spool directory; the printer wakes up, but goes back to sleep after a normal timeout. Printing the same page with "Print using system dialog" works perfectly. Printing the same page to other (networked) printers using either "Print Preview" or "Print using system dialog" works perfectly. Printing from Firefox (v88.0.1 64-bit) on Windows 10 to the same Brother HL-L2350DW network printer using either "Print Preview" or "Print using system dialog" works perfectly.

Asked by ctgarrenton 4 days ago

Chromebook, Firefox for Linux. Display issues: Titlebar, Borders

I'm using Firefox 88.0.1 for Linux on a Chromebook running OS Ver. 91.... which uses Linux 5.4.109-26059-gc7455b8ce0e0 right now - but started on Ver. 88 or something and… (read more)

I'm using Firefox 88.0.1 for Linux on a Chromebook running OS Ver. 91.... which uses Linux 5.4.109-26059-gc7455b8ce0e0 right now - but started on Ver. 88 or something and whatever version of Linix that used. Anybody know why I can't turn the title bar off and why the screen rendering generally looks a bit flaky? I'm guessing it has something to do with the display manager that Google use and that it's not responding any of the Firefox settings. I've tried all the easy stuff like the title bar check box and other settings in about::config

Any ideas?

Asked by martin.noakes 4 days ago

Last reply by TerryN21 4 days ago

Website won't load sometimes

Hi, i have a strange loading behavior of some websites, that i created. As an example, this URL: (it's an German website) https://mc-2021.hanno-fair-impuls.de/impuls-08-0… (read more)

Hi, i have a strange loading behavior of some websites, that i created.

As an example, this URL: (it's an German website) https://mc-2021.hanno-fair-impuls.de/impuls-08-06-jahresevent-harzer-marketing-treff-marketing-speaker-abend.html

The page loads sometimes immediately and sometimes in doesn't until i hit refresh. And after i hit refresh it loads direct. Sometimes if the page is loaded, some resources like CSS files are not loaded completely , so the page looks broken, because of those missing CSS files. I cannot really describe the problem, it seems like the page is stuck in some situations and sometimes not.

In Chrome this behavior never happens and the URL opens direct. (I tested this very often in Chrome) Also there is no server problems like to much connections or load problems of the server.

Hopefully you can help me or point me to the right direction to find the reason of this problem.

Thank you.

Greetings Jay

Asked by firefox1378 4 days ago

Last reply by firefox1378 1 day ago

Bookmarks not showing properly

I recently tried to tidy up my browser bookmarks using 'manage bookmarks' and reordered them and removed several duplicates. The tree structure in the library looks kind-… (read more)

I recently tried to tidy up my browser bookmarks using 'manage bookmarks' and reordered them and removed several duplicates. The tree structure in the library looks kind-of weird too, as some directories such as 'bookmarks toolbar' appear 3 or 4 times, sometimes nested within itself.

After I had finished reorganising I exited and went to one of the directories on the bookmarks toolbar, but it is still showing all the old and duplicated bookmarks and none of the more recent ones.

What is happening, and is there anything I can do to fix it?

Asked by LornaJ2 4 days ago

Last reply by FredMcD 3 days ago

FTP removal.. why would you do this? Is there a paid version that we can buy?

Hi. Why would you remove FTP? It's not obsolete, I use it for work, and a good one third of my browsing is easily ftp sites such as NetBSD.org, ftp.gnu.org and others. F… (read more)

Hi.

Why would you remove FTP? It's not obsolete, I use it for work, and a good one third of my browsing is easily ftp sites such as NetBSD.org, ftp.gnu.org and others. FTP is still used heavily.

I really really dislike that it's gone. I'd gladly spend 30-40$ a year for a paid version.

I've been using you guys back to Mozilla, Firebird, Netscape and even earlier ..possibly related was NCSA Mosaic. C'mon guys.. which Millenial decided FTP was obsolete and uncool because it was old? It's how most of the Open Source projects and distributions still move data around. :~( This is the first time since I started using Netscape/Mozilla/etc that you've ever done something I don't like. The last thing I want to do is be forced to use Chrome or some other garbage. Please.. bring it back or some sort of external module we can pay for to get browsing back. Please! I beg you. (Trying hard to be really civil and nice here ..truely baffled that it'd be removed).

A.

Asked by vk2fvax 4 days ago

Last reply by AliceWyman 1 day ago

Access to autofill Options Firefox 88.0.1 (64 bit) for Ubuntu

in this reference https://www.computerhope.com/issues/ch000063.htm#firefox it indicates that you can add, change or delete saved passwords by selecting the hamburger menu… (read more)

in this reference https://www.computerhope.com/issues/ch000063.htm#firefox it indicates that you can add, change or delete saved passwords by selecting the hamburger menu (3 parallel lines) followed by Preferences > Privacy and Security then navigate down to Forms and Autofill. However, in this version (FF 88.0.1 (64 bit) for Ubuntu), there is no such option listed.

I have some mistaken email addresses saved in the system (somewhere) which I would like to correct/delete as appropriate but am having an issue finding them.

Is there a hidden option somewhere in the system where I can access these to make the necessary amendments?

Asked by Graham Lees 4 days ago

Last reply by Graham Lees 4 days ago