Showing questions tagged: Show all questions

Firefox not deleting cookies when exiting

I have Firefox set to "Delete cookies and site data when Firefox is closed" and also "Clear history when Firefox closes" (with everything set to clear except site data). … (read more)

I have Firefox set to "Delete cookies and site data when Firefox is closed" and also "Clear history when Firefox closes" (with everything set to clear except site data).

Then I have an exception list of sites to save cookies and site data for (for example, youtube.com).

The problem I have is that not all of the cookies are deleted when I exit. In addition to the sites on the exception list, there are others not on the list that remain.

For example, in the screenshot, this is a cookie from gleam.io. It's setting it for domain .youtube.com, and this is one of the cookies that remains. I believe it's remaining because youtube.com is on the exception list. However, it should be deleted because it's for the gleam.io site. If I check the browsing data in Firefox after restarting, it shows up as site=gleam.io.

Furthermore, I question whether the cookie should be allowed in the first place, since I have Strict Tracking Protection enabled, which should disable all cross-site cookies.

Asked by david3 1 month ago

I can't access to Firefox Accounts, Firefox Addons and even Mozilla Support (this webpage) without VPN.

Hi, my location is Venezuela, and seems that I'm being blocked somewhere... I just want to confirm whether this is something on Mozilla's end (considering that their head… (read more)

Hi, my location is Venezuela, and seems that I'm being blocked somewhere... I just want to confirm whether this is something on Mozilla's end (considering that their headquarters are in the US), or something on my government's end (since the ISP often blocks websites on orders from the state).

I can't sync my account or log in because of this, and generally, wherever the block comes from, they rarely give any warning. The main page loads normally; it's only the subdomains that are blocked, as far as I can see. For the record, this happens in Firefox for Desktop, and for Android too, wherever I'm on my home, using mobile data or using my office WiFi. This is not a browser error, in the capture u can see that the domains are solved correctly (even using the ISP's DNS), but u can't ping on the IP unless u turn on the VPN.

All Google services work fine for me, and I can't use a VPN all the time, so I'll have to switch to some chromium browser if this goes on too long (even if I don't want to).

Asked by PATATA 2 months ago

Video playback doesn't keep screen on

Hello again guys, when I play a video in Firefox, it doesn't keep the screen on. I need this accessibility feature. This happens, at least, with Debian 12's Firefox (… (read more)

Hello again guys,


when I play a video in Firefox, it doesn't keep the screen on.

I need this accessibility feature.

This happens, at least, with Debian 12's Firefox (uptodate), like over 1 year now.

Please help with that too.

Thanks in advance!


Regards from Germany, Johannes

Asked by JohannesPaulHoffmann 2 months ago

Instagram click on comment redirect to comment instead

Good day, when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to s… (read more)

Good day,


when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to scroll a lot.

Please help with that.

Thanks a lot!

I will contact Instagram about that now too, as maybe the issue is on their side, or on your side.


Regards from Germany, Johannes

Asked by JohannesPaulHoffmann 2 months ago

I see all my devices synced, but unable to acces to tabs

I have a profil i didn't use since 22 days because computer issues I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before. Now, i c… (read more)

I have a profil i didn't use since 22 days because computer issues

I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before.

Now, i can see in my firefox profil pge, the profil exist. But if i go to my firefox installed in my new computer, i don't see THIS firefox device with ALL my VERY IMPORTANT tabs.

Is there any way to retrieve them ?

firefox from linux mint 22.3

thx

Asked by chandrasekhar66 2 months ago

Last reply by jonzn4SUSE 2 months ago

Videoplayer (html5) stops video playback for half a second.

I'm on Ubuntu (LTS) FF 145.0.2 The audio plays fine, but the video (youtube) freezes like every 40s or so. Playing videos in MPV or Brave is flawless. I dont see extra … (read more)

I'm on Ubuntu (LTS) FF 145.0.2

The audio plays fine, but the video (youtube) freezes like every 40s or so. Playing videos in MPV or Brave is flawless. I dont see extra ordinary CPU activity or anything obvious.

Ideas why this could be?

Asked by Yinmin 2 months ago

Last reply by Yinmin 2 months ago

GeForce NOW cursor stops working after launching games in Firefox

Hello! I have a problem with GeForce NOW in Firefox. When I launch any game, the cursor freezes and does not move inside the streaming window. Outside the GeForce NOW win… (read more)

Hello! I have a problem with GeForce NOW in Firefox. When I launch any game, the cursor freezes and does not move inside the streaming window. Outside the GeForce NOW window the cursor works normally.

Details: - Only happens in Firefox - Other browsers work fine - Cursor gets stuck right after entering a game - OS: Linux (Arch)

Is there any fix for this? Maybe it's related to pointer lock or hardware acceleration settings?

Asked by Shohruh 2 months ago

How to verify Firefox installation download with unique hashes?

Apparently downloads of the Firefox browser are tagged with something called dltoken so Mozilla can count unique installations. How do I verify the authenticity of the d… (read more)

Apparently downloads of the Firefox browser are tagged with something called dltoken so Mozilla can count unique installations. How do I verify the authenticity of the download since they don't match the untokened hash checksum?

I know downloads off the ftp site won't have the token, but I installed first and then remembered to check later.

Asked by qujapabi 2 months ago

FF 145.0.2 (Linux Mint 22.1) Tabs keep crashing

Crash submitted, ID = 320cc808-4505-4cba-6e0f-9f2c2955d007 Still happens in troubleshoot mode. Still happens with extensions disabled (Ublock origin, Proton Pass) Started… (read more)

Crash submitted, ID = 320cc808-4505-4cba-6e0f-9f2c2955d007 Still happens in troubleshoot mode. Still happens with extensions disabled (Ublock origin, Proton Pass) Started happening since Dec. 5, 2025 System is current with all Debian?Ubuntu updates installed (daily refreshes) Linux Kernel 6.8 on Lenovo Yoga i7 (ca. 2022) with Intel i5 & Intel graphics

Asked by bandc.schmidt 2 months ago

Last reply by jonzn4SUSE 2 months ago

Right click on "tabs from other devices" does nothing

The subject says it all. The "tabs from other devices" are a) Shown as a long flat list of links, not in their individual tabs, which is disappointing b) right click doe… (read more)

The subject says it all. The "tabs from other devices" are a) Shown as a long flat list of links, not in their individual tabs, which is disappointing b) right click does nothing - doesn't open them as advertised

Asked by Richard Farthing 2 months ago

Last reply by Richard Farthing 2 months ago

  • Solved

Firefox tabs don't get saved when closing Firefox - Version 145.0

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tab… (read more)

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tabs". Which worked before but not now. It is very frustrating. How do I fix? The Profile Manager opens the settings and "Open previous windows and tabs" is checked. Checking "ask before closing multiple tabs" doesn't help.

Asked by chocomo99 2 months ago

Answered by chocomo99 1 month ago

Disappointed with Firefox decision to turn into an AI browser

I am very disappointed with the recent news from Firefox's new CEO to evolve into an AI browser. I specifically have been using Firefox to avoid AI generated results like… (read more)

I am very disappointed with the recent news from Firefox's new CEO to evolve into an AI browser. I specifically have been using Firefox to avoid AI generated results like those in Google/Bing. Firefox is losing its reputation as a trustworthy, user-first browser. I will stop using Firefox if/when these AI features are added.

Asked by zxe11 1 month ago

Last reply by Paul 1 month ago

Passkey QR Code doesn't appear as expected.

When trying to log into my work Microsoft Office 365 account on Firefox, a QR Code is supposed to appear, which I scan with my phone and the MSFT Authenticator app logs m… (read more)

When trying to log into my work Microsoft Office 365 account on Firefox, a QR Code is supposed to appear, which I scan with my phone and the MSFT Authenticator app logs me in. This doesn't happen in Firefox but instead says, "Touch your security key to continue with login.microsoft.com. I am not using a security key and they are not allowed by my work. This works fine on Chrome based browsers.

Is there some setting that will fix this or is this a bug with Firefox?

Asked by dulepenguin 2 months ago

Last reply by dulepenguin 2 months ago