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Firefox is once again refusing to add extensions.

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just s… (read more)

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Asked by rnturner59 1 month ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

ma position est inexacte

Bonjour, Sur mon P.C, il est impossible d'avoir ma position, votre logiciel me situe à Laval, alors que j'habite Saint-Etienne, du coup, il m'est impossible de regarder a… (read more)

Bonjour, Sur mon P.C, il est impossible d'avoir ma position, votre logiciel me situe à Laval, alors que j'habite Saint-Etienne, du coup, il m'est impossible de regarder aucun site marchand style brico-dépôt ou autre puisqu'il me situe au mauvais endroit. Auriez-vous une solution à me proposer, d'avance merci.

Asked by ARCHIMEDE LE HIBOU 2 days ago

Last reply by Denys 2 days ago

Firefox locks completely after about a minute. How to extract list of open tabs (and groups) and start over?

FF 145.0.2 (64 bit) canonical-002 - 1.0 running on Kubuntu 25.10 has suddenly started locking up completely after a minute or so with an "unresponsive". As I have just p… (read more)

FF 145.0.2 (64 bit) canonical-002 - 1.0 running on Kubuntu 25.10 has suddenly started locking up completely after a minute or so with an "unresponsive". As I have just put in the crash reporter: "I haven't had problems with FF before but just possible that this relates to my growing problems with Thunderbird see https://support.mozilla.org/en-US/questions/1551791. I putting a question in Mozill Support about trying to keep my tabs and perhaps groups before doing a complete reinstall." So my questions here are:

  • I am planning to to a complete clean reinstallation from snap but is there a better (more stable) installation?
  • either snap specific or generically: is there a way I can find the open tab list from the debris of this snap installation (and perhaps the groups but that's less important)?

TIA,

Chris

Asked by ce_mozilla 3 days ago

Last reply by jonzn4SUSE 2 days ago

Cursor freezes and or unresponsive using firefox on linux mint

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new f… (read more)

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

Asked by phil6306an 2 days ago

Last reply by jonzn4SUSE 2 days ago

Is it possible to use the pdf highlight tool without having the large popup?

I frequently use the firefox pdf viewer and greatly appreciate it. However when I use the highlight tool the large popup is distracting and covers up some of the contents… (read more)

I frequently use the firefox pdf viewer and greatly appreciate it. However when I use the highlight tool the large popup is distracting and covers up some of the contents on the page. Is it possible to have the tool selected and use it without having the popup being constantly open. See attached image

Asked by nilsjuto 3 days ago

Last reply by Agent virtuel 3 days ago

Reader view misses out first text section on our webpage

On this page https://www.apc.org/en/project/member-engagement-and-travel-fund the first section of text is missed out from reader view - so that the text starts half way … (read more)

On this page https://www.apc.org/en/project/member-engagement-and-travel-fund the first section of text is missed out from reader view - so that the text starts half way through the article. I understand the table will be ignored - and the internal table of contents links at the very top, but there is a paragraph in between those things that is being ignored entirely. The normal text parts should all be included for the article to make sense.

I have tried changing the markup so the paragraph was not inside the same div as the table or table of contents but this does not seem to make any difference.

Google chrome reader view handles the page fine.

Any tips no how to change markup to avoid this or is there a way to fix it?

Asked by liz30 3 days ago

Last reply by TyDraniu 3 days ago

Want to gain access to my profile in firefox

Hi Team , I am using my firefox browser profile logged in with "[edited from public] @tothenew.com" . Today when i open browser and got to know my account has been logged… (read more)

Hi Team , I am using my firefox browser profile logged in with "[edited from public] @tothenew.com" . Today when i open browser and got to know my account has been logged out while trying to sign in again to my profile it required to get authentication code sent on mail id but i had lost that mail id . so could you please help me to gain acces to that profile i have bookmark some important document on this .

Asked by Bhavya Jain 1 week ago

Last reply by Denys 1 week ago

Account info not found

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me tha… (read more)

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me that the account doesn't exist and prompts me to create a password. At some point I figured it might be possible to just push through, so I did create a new password. But I am not getting a confirmation email for an account that already should have existed.

Why did my new pc not find my Mozilla account when I gave it my email? How do I now fix this broken login?

Asked by oisin.watkins 1 week ago

Last reply by Konstantina Papadea 1 week ago

Why Firefox sessions still need manual backup?

Today I closed Firefox as usual. It wrote recovery.jsonlz4 and recovery.baklz4. (Sorry if I’m missing some details, I’m just a bit upset.) On the next launch, it didn’t … (read more)

Today I closed Firefox as usual. It wrote recovery.jsonlz4 and recovery.baklz4. (Sorry if I’m missing some details, I’m just a bit upset.)

On the next launch, it didn’t show a window (most likely due to gWSL). I knew that after the next exit it would rewrite the session files, so I backed up .mozilla. (At that moment I didn’t realize recovery.jsonlz4 was already overwritten.)

I killed Firefox and WSL, restarted, restored .mozilla, reopened Firefox — and it rewrote recovery.baklz4 with an empty recovery.jsonlz4. The session page showed nothing. I panicked, because my previous .mozilla backup is very old.

I found out there may be a way to recover if I don’t launch Firefox before copying recovery.baklz4 to recovery.jsonlz4. So I closed Firefox, restored .mozilla again, checked that the .baklz4 file was larger, copied it over the .jsonlz4, and opened Firefox. It successfully restored everything.

Why do I need to manually back up session files? Could they be versioned, or at least not replaced by an empty session?

If the only tab is about:sessionrestore, that usually means something went horribly wrong, and it shouldn’t overwrite the previous session.

Relying on third-party extensions doesn’t solve the problem. Replacing a valid session with a blank one leads to data loss.

As you probably understand, this isn’t the first time I’ve lost data because of this behavior. This time I managed to save it, but previously I didn’t know these steps and lost my tabs.

Asked by egigoka 1 week ago

Last reply by jonzn4SUSE 1 week ago