Firefox Support Forum

Have a strange delay that has happened a number of times that causes a delay of about 2 minutes and 40 seconds for Firefox to open on my fully updated Fedora 33 64bit system? Using strace it pauses at these to times.

ppoll([{fd=10, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999420000}, NULL, 8) = 1 ([{fd=10, revents=POLLIN}], left {tv_sec=46, tv_nsec=773625894}) ppoll([{fd=14, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999274000}, NULL, 8) = 1 ([{fd=14, revents=POLLIN}], left {tv_sec=113, tv_nsec=850834948})

When it doesn't happen there are no lines with the ppoll information in the strace. At same time, google chrome will load in seconds, just like firefox when it is working correctly.

First time it happened was after an upgrade to latest kernel, so thought that might have been it. Rebooted system to previous kernel, but problem still occurred. Downgraded firefox to previous version, but that also resulted in no change. Checked the rpm listing, and found that nss i686 had also been updated in last pass, so did a reinstall of the nss*x86_64 files. Problem disappeared, and firefox was back to loading in seconds versus the 2 minutes and 40 seconds. (Does seem to work ok once loaded). Reloaded with latest kernel, an it still worked. Upgraded to latest firefox again, and still worked. Ran fine for a full day, but then it started doing the same. Tried the nss reinstall, but no change. Rebooted machine, no other changes, and it went back to working??

Have the strace dump file that is about 4M - line numbers that issue happens. 2687 ppoll([{fd=10, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999420000}, NULL, 8) = 1 ([{fd=10, revents=POLLIN}], left {tv_sec=46, tv_nsec=773625894})

 4422	ppoll([{fd=14, events=POLLIN}], 1, {tv_sec=119, tv_nsec=999274000}, NULL, 8) = 1 ([{fd=14, revents=POLLIN}], left {tv_sec=113, tv_nsec=850834948})

Total of 57123 lines firefox.bad

A run without the errors is about 50866 lines long and has no ppoll lines??

Only seen error with firefox, so not sure if it is related to firefox or firefox with something else in system??

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

• [Support - Create a desktop shortcut to a website]

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

I use Firefox on Ubuntu 21.04 LTS and recently started facing delay of 3-4 seconds while trying to open any add-ons in top bar or even when trying to navigate application menu. I recently moved from windows to Ubuntu, no such lag or delay was there in windows.

What I tried- I tried to troubleshoot this problem with the help of troubleshooter present in Firefox and used the 'Refresh Firefox' option but still it was lagging too much. I also tried to remove all add-ons but still it was of no use. My system is fast enough to handle Firefox.

Ever since installed Ubuntu 18.04.5 LTS (& latter upgraded to Ubuntu 20.04.2 LTS), I am unable to watch YT live videos! Below are the screenshots of the issue & a test page report.

My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my online banking (Co-operative and Smile) it crashes repeatedly after a few seconds, making these sites unusable. Anyone got any ideas why this specific site is a problem and how to overcome it?

My cookie cache is erased every time firefox closes and I only have Ecosia as an Add on. My security setting was strict but I changed it to standard. This had no effect. I'm not very familiar with Linux so a simple explanation would be appreciated!

Thanks in advance

P.S; The crash reports fail to submit. I don't know if this is related.

My firefox version is 78.9-esr As attachment, Japanese and Chinese character will be messed up. I have tried to install different fonts like fonts-arphic-ukai and fonts-arphic-uming, but it still displays improperly. By the way, it can displays Japanese and Chinese in html correctly.

Introduction So I learned the hard way to never run sudo apt remove python3 on an ubuntu system. I'm running Linuxlite (Ubuntu 20.04.2 LTS) on a dell desktop (unsure of the model).

The Problem After looking at some guides and upgrading the operating system, I managed to get most of the fonts to display correctly. Sites with certain kinds of text still appear to be "too bold" (see images).

""What I've tried"" The command actually removed Mozilla, so I had to reinstall it. Updating it also didn't fix the problem. I have messed around with the font settings and nothing changed. It seems that only Mozilla is doing this because the Brave browser displays the fonts correctly. Other than that, I haven't really done all that much. Also the font as I write this is normal.

Thanks for your consideration!

Well, slow loading site is not a new question. But my problem is that I can't search on google from the URL bar when I press ctrl + l. I actually search on google, but it loads very slow. But if I again open a new tab and go to google.com, while the search is loading in the previous tab, it instantly loads google on both of the tabs. So when I search something on the URL bar, I have to also open another tab and type google.com, or straight just go to google.com and search for something.

I have already tried clearing the cache. I am straight up using Google's primary (1), secondary (2), and cloudflare's primary (3) DNS. I don't face the issue with Chromium for example, and also linux commands like dig google.com and drill google.com are instantaneous.

I previously used dnsmasq and same issue, I disabled it, and the issue still persists. It's annoying. I have no trouble loading sites like duckduckgo.

I am on Archlinux, but I am using the official firefox build coming from mozilla.org. The current firefox version is 88.0b3 (64-bit) (autoupdates disabled through policies.json).

Hi, I have a ubuntu 20.04 machine, that I just installed. The installation came with firefox on it, no extensions.

When I open my browser, it's normal to start with, but then after a little bit, I need to click tabs twice for me to go to the page. It then sometimes go away for a few minutes, and then comes back.

Sometimes, it's just my mouse that triggers this behavior, but other times, it is both mouse and touchpad. This is not a problem that occurs when using other browsers or programs on my computer.

If I start firefox in safe mode, it's back to normal for a few minutes, but then the issue starts again.

Also, if I click "settings" in the top right, it quickly appears and disappears, making it really hard to access the settings

First off, I tried to submit this using the "Submit Feedback" feature of the browser, but it's disabled right now, so I can't. Hopefully this works, or someone can tell me another way to request a feature from the developers.

I also know that I can use the Master Password feature to protect my passwords, but that's too extreme for my liking. I'm looking for a middle ground, where I don't have to enter my master password every time I want to use the browser, but I do want to enter it as a requirement for viewing my passwords in plain text.

Master password also seems to be blocking automatic log in on a lot of websites, so it is doubly annoying. :)

I've seen other people mention they would like this as well, so I think it would be a good thing to implement, which really wouldn't be too difficult to do.

When picture-in-picture is invoked, it opens video small window. In the past it was a super tiny window, then after some updates it increased in size, then it went small again. The proportions of the window are also useless for most YT vids.

Basically, every time I use picture-in-picture I have to resize it. This is tirin. Is there a way to customize the start size of it like:

- set start size ...x... - remember the last size - auto-size based on the video proportions, set to 1/4 or 1/5 or 1/3, etc.

and so on.

Currently this picture in picture is more annoying then helpful because it require constant manipulation of the picture size. Annoying as hell.

Hi,

I'm using Firefox over various devices and systems.

For instance: - Firefox binary downloaded from Mozilla website and executed over Debian Testing - Firefox from Arch Linux official repositories in Arch systems

My doubt is: could this cause any problem with the Sync function? Or Sync has the flexibility to allow syncing between a wide specter of Firefox installations

For instance: Could I add Fennec from F-Droid to my LineageOS smartphone or Firefox-ESR from Debian repositories to my desktop machine, log in with my account in all of them and synchronize all the sessions without problems?

Thanks a lot in advance!, and let me know if I should add any technical information.

Kind regards!

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD and cursor are frozen. This has been going on since last FF update, maybe even the one before. Plug-ins are uBlock Origin and Video DownloadHelper. Anyone else experience this?

1. 1. Steps to reproduce

1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. facebook.com). 3. Select all results (Ctrl + A), and delete them all (Delete) 4. Notice that the main thread hangs until the deletion is complete (in my case, > 30 seconds)

1. 1. Expected behaviorOS:

The deletion should be not cause the rest of the application to deadlock.

1. 1. Other info

OS: Manjaro i3, but IIRC it was also present on Ubuntu. Firefox version: 88.0 (64-bit), but has been present for as long as I can remember (at least a year).

I'm currently using Linux Firefox 88.0 (64-bit). There is a webpage http://www3.winsystem.org/monitor/webmonitor.php that displays some streaming text information as people transmit on their amateur radios. Is it somehow possible to capture that information stream in real-time?

My intent is to use a shell script for further processing.

Thank you.

I'm using Firefox 88.0-2 installed on Debian 10 using snap.

When i try to upload any file it just doesn't show the file selection window. When i try to download any file it shows the window where it asks what you want to do with this file but doesn't download it when i select the save option. I tried changing the download location, clearing the download history, clearing the settings of firefox handles different types of files and also resetting firefox.

Also firefox creates a folder 'firefox.tmp' in downloads folder on my machine. Even if delete it, it gets created again when i start firefox.

Anyone else facing this issue or any idea how to tackle it ?

Hi.

Often, "HTTPS Everywhere" blocks links to sites because the real URL is embedded in another (probably tracking) URL, and that URL points to a site that doesn't support HTTPS.

I have both ClearURLs and "HTTPS Everywhere" installed, and I hypothesize that if "ClearURLs" could remove strip the surrounding tracking URL from the embedded real URL, most real sites would work without complaint.

Can I somehow tell Firefox to apply "ClearURLs" before "HTTPS Everywhere", so that "HTTPS Everywhere" operates on the sanitized real address? (Or am I interpreting the situation wrongly?)

Thanks for your help.

Warmly, Pete

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be:

WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creation on this system.

I'm on Ubuntu 21.04 (X, not wayland) with an nvidia graphics card. The "share data" below seems comprehensive, but let me know if any other info will help.

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles have the same syntax; I checked the files. Neither one is set to be the dominant one. Typically, I don't use more than one at a time.

I also use Claws mail. Whenever I get any mail with a link I want to check out, I just used to click on that link and it opened in a new tab in the FF browser profile that was currently open. Similarly, whenever I wanted to see the HTML version of a mail, I right-clicked on the html-icon and chose open. Again, it picked the open browser.

Now, though, whenever I pick either one of those options above, I get the "Choose User Profile" box. If I pick the profile that is currently open, I get an error telling me that it's already running.

Since I mostly read email when I use the no-work FF profile, I tried to add "firefox -P NotWork -no-remote --class NotWorkProfile" but that also resulted in the choose user profile box to open.

My current work-around is to copy the link and open it in a new tab, or pull the whole mail into the tab to see the HTML version. Quite annoying.

Is there any way to get it to ignore all other profiles but the currently open one? Thank you for anyone who has an idea. Let me know if there's anything else I may add to explain the situation.

[My apologies if this isn't the right forum; I'm also attempting to ask this question in the Linux Mint and Claws forums, if those exist.]

Hi there,

I was wondering for the past few months if there is maybe someone at Firefox DEV/UI team who so much hates the Close multiple tabs menu item, that slowly but surely is getting to disappear?

1. In the good ol days there was a separate menu item Close Tabs To The Right under the tab right click menu. Which was very useful and I used it a lot.
2. Then this developer/designer from above, or some political committee decided that to remove that one and to put it as a submenu under a new menu item Close Multiple Tabs. That was outrageous, but I said well, maybe they have some weird reason behind this change so I should probably get used to the new version. In the end the Close Tabs To The Right menu item was still first in the list.
3. Then since last week or two, I realized that this evil entity above decided to set the Close Tabs To The Right to be the second one in the list under the submenu! And this is too much! I've made like countless mistakes of closing the very important tabs on the left for the past few days by just wrongly assuming I'l clicking the right submenu item.

So guys and gals or aliens or whatever you are, what are you trying to do? Ruin the browser on purpose?

I'm using the Firefox for decades as my main browser, but it is getting worst and worst with every new release. And the reasons to still stay with it are diminishing. Which is sad...