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Upon sign-in to Hotmail, Firefox reports "you have tried to sign in too many times with wrong password", which is not true, and password works with chrome.

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sig… (read more)

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sign-in failures for months. At one point i did figure out how to check my sign in history to see the failed attempts, and there were none. That was a long time ago, and I have since forgotten how to check this. The problem does seem to be with firefox as it does not happen with chrome.

Open 5 60

Trouble with Chase Bank

With Mozilla Firefox for Linux Mint 150.0 after logging into Chase Bank , when trying to pay off my credit card, I get a message: "It looks like this part of our site is … (read more)

With Mozilla Firefox for Linux Mint 150.0 after logging into Chase Bank , when trying to pay off my credit card, I get a message: "It looks like this part of our site is not working right now". However the site works perfectly with Chrome, thus the problem must be with Firefox. I have cleared the Chase cookies and still getting the same result.

Solved 5 40

After update from 149.0.2 to 150.0 signin to https://id.bund.de leads to "internal error"

I am using Linux Mint, firefox and "Reiner SCT" hardware to sign in to german government sites using my identity card. All worked fin until firefox update from 149.0.2 to… (read more)

I am using Linux Mint, firefox and "Reiner SCT" hardware to sign in to german government sites using my identity card. All worked fin until firefox update from 149.0.2 to 150.0. Now I always get the error message "internal_error". I know, this message does not help much, but that is all I have. Is there anything I can try to get firefox 150.0 running or shoud I try to deinstall firefox 150.0 an install firefox 149.0.2 again? Thanks very much in advance!

Solved 5 90

Stuck loading page (specifically on chess.com)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw. Mainly I browse on ch… (read more)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

Archived 5 269

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Archived 5 160

Recent changes in how some corporate web sites react to FireFox such as not show the header menues and other function reduction in the last three weeks. YET Chrome and google still function like normal. Is this an attack on Linux supported browsers?

"Recent changes in how some corporate web sites react to FireFox such as not show the header menues and other function reduction in the last three weeks. YET Chrome and g… (read more)

"Recent changes in how some corporate web sites react to FireFox such as not show the header menues and other function reduction in the last three weeks. YET Chrome and google still function like normal. Is this an attack on Linux supported browsers? " I contacted United Health Care (UHC) regarding their menu disappearance and treated it like error on my end until I discussed doing their recommend fixes and the only ones that worked are going to other Google or Micro-Soft supported browsers. FireFox was working fine until three weeks ago. What's up, is it FireFox or UHC?

Solved 5 10

Error logging in to account.apple.com - Failed to verify your identity!

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS. I've launched Firefox using the `-p` option, created a new profile and then nav… (read more)

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS.

I've launched Firefox using the `-p` option, created a new profile and then navigated to https://account.apple.com/sign-in and tried to login. I've attached a screenshot of the error message.

I had tried multiple things on my default profile, even troubleshoot mode, but I couldn't get it. I even tried useragent switcher to no avail.

I can login to the site using Chromium.

What else can I try?

Solved Archived 4 751

DuckDuckGo search craches Tab

With Duckduckgo set as search engine, if I type a search or go directly to duckduckgo search page the current tab crashes and the "Tab crash reporter" is displayed. Goog… (read more)

With Duckduckgo set as search engine, if I type a search or go directly to duckduckgo search page the current tab crashes and the "Tab crash reporter" is displayed.

Google, Bing, etc work.

I have Duckduck privacy protections, privacy badger, and ublock origin all disabled for duckduckgo.

Solved 4 60

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Solved Archived 4 199

Cannot connect to Microsoft Office web editors (word, excel, powerpoint)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling ad… (read more)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling adblockers, disabling tracking protection, running in a private window, all the way down to completely reinstalling Firefox 147 fresh. This has persisted for roughly a week, so it does not seem to be an issue with my own network connection, nor with Microsoft's services, nor my files specifically since I can edit the files online from my PC at work. The error message specifically reads:

We can't connect to the server at usc-excel.officeapps.live.com (or usc-word-edit.officeapps.live.com or usc-powerpoint.officeapps.live.com, respectively).

I could previously access these files to edit when I was still on Firefox 146, so I'm guessing it's something going on with 147. Has anyone encountered similar issues with Web Office apps, and perhaps found a resolution?

Solved Archived 4 130

I am unable to log in to Costco with firefox/linux 140, although an old Chrome has no problem. Same thing happens with various medical patient portals. WHAT IS THE PROBLEM?

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 1… (read more)

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 106 (old, but can't update) has no problem. There are also a number of captchas that are simply invisible to firefox. Why is this happening?

Solved Archived 4 110

във играта фемили фарм скрула не работи върху снимките. Където има лента отстрани се налага нея да ползвам. При другите браузъри това не е така

/home/boris/Свалени/Screenshot 2025-10-10 at 11-57-52 (20 ) Family Farm Facebook.png във играта фемили фарм скрула не работи на нито една картина ,която има лента отстран… (read more)

/home/boris/Свалени/Screenshot 2025-10-10 at 11-57-52 (20 ) Family Farm Facebook.png във играта фемили фарм скрула не работи на нито една картина ,която има лента отстрани се налага да я ползвам. при другите браузъри това не е така. в случай че ползвате преводач това е български език.

Archived 4 120

Latest Linux FF (ver 136) NOT opening requested web sites

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from… (read more)

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from a .tar downloaded or an app via apt install) it starts fine but no matter what URL I try to access the busy indicator spins but nothing ever happens. I've tried disabling all my extensions to no avail. I'm also searched for others experiencing this issue. All my other browsers seem to work well on all the same sites.

I'm kind of at a loss so if anyone has any suggestions/ideas please share?

Thanks BobMCT

Solved Archived 4 220

Google Sheets Will Not Scroll on Firefox Dev Ed 144.0b4 for Linux

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable… (read more)

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable to scroll. This includes when using a blank sheet.

I also have Firefox 143.0.1, which seems to still be functioning correctly.

Archived 4 409

My browser (latest nightly) thinks its a word processor. Enter key in Google search drops to a new line

My Firefox browser (nightly snap 154.0a1 on Ubuntu 24.04) has been misbehaving lately (~2 weeks now) and I'm at a loss why. First, when I scroll using the mouse wheel, th… (read more)

My Firefox browser (nightly snap 154.0a1 on Ubuntu 24.04) has been misbehaving lately (~2 weeks now) and I'm at a loss why.

First, when I scroll using the mouse wheel, the scrollbar continuously shoots back to the top constantly during scrolling.

Second, when I type text in a Google box and hit enter key, it drops to the next line - like one would expect in a text processing application.

Third, when on YouTube, trying to rewind/forward video instead starts navigating to clickable links. Of particular note (see the attached screenshots) is the appearance of text (such as "Skip navigation" and "Volume" to name a few) - something I've never seen before.

This happens with a new profile as well.

Now, I know that nightly will sometimes have broken items but this is a weird one. I at one time thought the batteries on my wireless keyboard could be responsible but new batteries (confirmed new with a digital multimeter) did not change that.

I'm on Ubuntu 24.04 LTS fully patched. Anyone here with ideas on what it might be?

Solved 4 30

Firefox 141.0 (aarch64) won't load last 20% of AliExpress website

Hello, American website and the German website German website fail to load the last 20%. This causes important top row graphics like logins and accounts not showing. Fire… (read more)

Hello, American website and the German website German website fail to load the last 20%. This causes important top row graphics like logins and accounts not showing. Firefox private window loads the AliExpress website 100%.

I wiped History cache from Firefox, however same issue. Other websites load normally. I can't log in to AliExpress to report the issue there.

Specs: 141.0 (aarch64) Mozilla Firefox fo Raspberry Pi OS raspberrypios - 1.0

Solved Archived 4 199

Linux and Netflix limitation to 720p

Hello there. Unfortunately, according to Netflix help pages, Firefox Linux is limited to 720p, unlike Windows or macOS version. Opera is the only linux browser allowed to… (read more)

Hello there. Unfortunately, according to Netflix help pages, Firefox Linux is limited to 720p, unlike Windows or macOS version. Opera is the only linux browser allowed to stream Netflix at 1080p.

This is a Netflix side limitation because using a fake user-agent is a workaround.

I have reported this problem to Netflix, it appears to be a DRM limitation. My report to Netflix have been share with their tech team, but I doubt that leads to anywhere.

Question : why this limitation ? Is the Widewine codec implemented differently in linux version ? Is there a way to make Netflix change their rules from Firefox team ?

Archived 3 290

Directv will not allow using Firefox to access

I have spent hours with Tech department and digital assistand department at Directv. Today they are telling me as long as I use Firefox I will be unable to access my acco… (read more)

I have spent hours with Tech department and digital assistand department at Directv. Today they are telling me as long as I use Firefox I will be unable to access my account. I have paid to have my computer checked out and was told that it was updated and the system was working fine. How to I get Directv to recognize my system?

Solved Archived 3 339