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installing firefox on my wife's computer

I'm trying to help my wife install firefox on her desktop computer, which is right next to mine. Her MAC has an operating system Big Sur version 11.5.1. with 8 g of memor… (read more)

I'm trying to help my wife install firefox on her desktop computer, which is right next to mine. Her MAC has an operating system Big Sur version 11.5.1. with 8 g of memory.When I did it sometime ago, it was easy. Now I'm confused as to how to proceed.

Archived 1 91

I cannot verify anything by phone number

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how ca… (read more)

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how can I install and use any VPN program you provide? Thank you so much for your help!

best, CAN

Archived 1 155

intrusive ads occupy the right side of the screen. the are always three. i erase one and another apppears.

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 c… (read more)

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 computer. It looks like the code for firefox has been invaded. How do I block updates to firefox or get ride of the adds?

Archived 1 56

After Making Firefox the default app and importing data

How do i get the search URLs from the previous browser to pop up log-ins automatically to favorite sites when beginning to type in the URL ? Like using an old Social Med… (read more)

How do i get the search URLs from the previous browser to pop up log-ins automatically to favorite sites when beginning to type in the URL ? Like using an old Social Media links - Rumble or Facebook .login ; or an Ebay log in a gmail log in?

Do i need to restart the computer ?

Archived 1 135

not getting the data such as browsing history, passwords, bookmarks from the firefox on my other macbook

Hello, I just got a new macbook air because fluid was spilled on the previous one. The older laptop works but the display is not functioning. So I can't use the migration… (read more)

Hello, I just got a new macbook air because fluid was spilled on the previous one. The older laptop works but the display is not functioning. So I can't use the migration assistant, which requires responding to screen prompts, which in this case are not visible to me. I also just updated my password. Is there a way to recover this data?

Archived 1 127

Firefox browswer failed to check for update.

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browse… (read more)

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browser is version 128.0.2 (64-bit). A few days ago in the application menu told me there was an update and said to install it because it couldn't check for updates. I downloaded and installed it three times now, but the problem still persists. My Bit Defender also keeps popping up messages telling me "firefox.exe attempted to establish a connection relying on an unmatching security certificate to aus5.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." I have had over 2000 of those messages in the past few days.

I have never had an issue like this before. Is there a glitch in the most recent update? What can I do to fix it outside of resetting my browser, which logs me out of my google accounts and causes me to not be able to get back into them.

Archived 3 135

firefox keeps crashing

I recently updated to 129.01 (64bit). Now Firefox keeps crashing, especially when I am trying to fill out an online form. Does anyone else have this issue? Any suggestion… (read more)

I recently updated to 129.01 (64bit). Now Firefox keeps crashing, especially when I am trying to fill out an online form. Does anyone else have this issue? Any suggestions on how to resolve?

Archived 2 164

XULRunner error popup; firefox auto-install

I've been having this annoying popup about XULRunner encountering an error. From what I've read, XULRunner is a legacy integration with Firefox. Sure enough, I see Mozi… (read more)

I've been having this annoying popup about XULRunner encountering an error. From what I've read, XULRunner is a legacy integration with Firefox. Sure enough, I see Mozilla Firefox installed. But un-installing it doesn't help. Soon, it is re-installed, and the error comes back. I have a feeling that some application is using XULRunner and Firefox as a component, but I don't know what it could be. Is there any way to find out, and stop that application from installing Firefox and XULRunner? Or at least getting its problem fixed?

Archived 1 322

downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Archived 1 91

Windows 7, 8.x Support (ESR 115) ends in september - right?

Hello everyone, support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article Is this still the current status… (read more)

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

Archived 5 287