Showing questions tagged:

not getting the data such as browsing history, passwords, bookmarks from the firefox on my other macbook

Hello, I just got a new macbook air because fluid was spilled on the previous one. The older laptop works but the display is not functioning. So I can't use the migration… (read more)

Hello, I just got a new macbook air because fluid was spilled on the previous one. The older laptop works but the display is not functioning. So I can't use the migration assistant, which requires responding to screen prompts, which in this case are not visible to me. I also just updated my password. Is there a way to recover this data?

Archived 1 127

General Problems with speed and loading pages after latest update

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and af… (read more)

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and after refresh. when can I expect improvement?

Archived 11 147

Firefox web browser update failed

Receiving the following error message: Error: Platform version '129.0' is not compatible with minVersion >= 128.0.3 maxVersion <= 128.0.3 How do I resolve this? … (read more)

Receiving the following error message:

Error: Platform version '129.0' is not compatible with minVersion >= 128.0.3 maxVersion <= 128.0.3

How do I resolve this?

Archived 2 220

Browser funcionality

After last few updates, Firefox does not work with some web app . Ona Navionics chart viewer I can not create route even in manual mode or automatic, something does not w… (read more)

After last few updates, Firefox does not work with some web app . Ona Navionics chart viewer I can not create route even in manual mode or automatic, something does not work in your bro-wser, beacuse in Rdge everything working correct.

https://webapp.navionics.com/?lang=en#boating@9&key=iwxkGizf%7BA

Archived 1 55

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (read more)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Archived 2 435

Firefox browswer failed to check for update.

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browse… (read more)

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browser is version 128.0.2 (64-bit). A few days ago in the application menu told me there was an update and said to install it because it couldn't check for updates. I downloaded and installed it three times now, but the problem still persists. My Bit Defender also keeps popping up messages telling me "firefox.exe attempted to establish a connection relying on an unmatching security certificate to aus5.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." I have had over 2000 of those messages in the past few days.

I have never had an issue like this before. Is there a glitch in the most recent update? What can I do to fix it outside of resetting my browser, which logs me out of my google accounts and causes me to not be able to get back into them.

Archived 3 135

I have just re-installed Windows10 on my pc.

I have just re-installed Windows10 on my pc. I assumed that once I had downloaded Firefox and then signed in I would have the same bookmarks and saved passwords. Is this… (read more)

I have just re-installed Windows10 on my pc. I assumed that once I had downloaded Firefox and then signed in I would have the same bookmarks and saved passwords. Is this a possibility? or am I expecting too much?

Archived 1 55

Lost access to Firefox

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:… (read more)

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:

XUL Runner Error: Platform version '127.0.2 is not compatible with minVersion>=127.0.1 maxVersion<=127.0.1

My OS is Windows 10.

I would be most grateful for any advice on how to regain access to Firefox.

Archived 2 249

downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Archived 1 91