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Add-on keeps getting re-added to firefox after I remove it

Hi all, I hope you are well. I'm facing some weird problems with Firefox after upgrading to the latest version. One of these is that the IBM Rapport add-on keeps getting … (read more)

Hi all,

I hope you are well. I'm facing some weird problems with Firefox after upgrading to the latest version. One of these is that the IBM Rapport add-on keeps getting added to Firefox automatically every time I restart my computer. I remove it each time, but next morning there it is again.

I no longer need the add-on since my bank has changed the online banking methodology (which the add-on was used for), but it refuses to stay away!

I have run 3 full virus checks, and nothing came up.

I have made a new profile, but this didn't help.

Can anyone please advise how I can remove this add-on permanently?

Thank you very much for your help.

Michael.

Asked by Michael 6 months ago

Last reply by Michael 6 months ago