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  • Archived

Tabs CONSTANTLY crash, or Firefox will REPEATEDLY CTD

crash reports - I KNOW you asked for 5 or 10, but this may show the SCALE of the issue (BTW, I'm on Manjaro / KDE, all software up to date as of 11/1/22 17:30) bp-b98dae… (read more)

crash reports - I KNOW you asked for 5 or 10, but this may show the SCALE of the issue (BTW, I'm on Manjaro / KDE, all software up to date as of 11/1/22 17:30)

bp-b98daefd-92f9-4cdc-b0a5-cd6f10221031 10/31/22, 09:32 bp-16216fcf-04ab-4bcd-b2b1-547d70221031 10/31/22, 09:22 bp-44dce86f-99f4-43c4-a2a3-199630221029 10/29/22, 08:21 bp-4e889961-a94e-4a23-8fcb-ec1b90221029 10/29/22, 08:21 bp-d1041b32-bee2-4cbc-9e82-b914f0221029 10/29/22, 08:21 bp-5b4a960b-70d9-4157-9036-0c5530221029 10/29/22, 08:21 bp-0a061943-6182-402f-9a5b-d034e0221029 10/29/22, 08:21 bp-46657089-3eb9-41c2-8042-23f490221029 10/29/22, 08:21 bp-6ca3a2e4-a04f-40e3-82b1-7cf2c0221029 10/29/22, 08:21 bp-030c1747-f558-4aa3-bccb-e0bbd0221029 10/29/22, 08:21 bp-587523bd-c3d4-4743-a406-b64c80221029 10/29/22, 08:21 bp-24852d1a-b743-44f0-b3b0-152510221029 10/29/22, 08:21 bp-8c621d21-1870-40b6-af90-117740221025 10/25/22, 15:38 bp-f42b6108-a3ea-4cef-8659-926870221025 10/25/22, 15:38 bp-6b3be74d-2243-479e-a146-9e4ee0221025 10/25/22, 15:38 bp-7b216135-f922-4583-aa06-d7a560221025 10/25/22, 15:38 bp-18d96b8a-72b5-45e8-98ea-b21870221025 10/25/22, 15:38 bp-4df46564-641f-431a-bc22-ab2d70221025 10/25/22, 15:38 bp-466fd544-d06f-4e1c-b538-400e50221025 10/25/22, 15:38 bp-4c90e551-30bc-45c3-b950-dcea40221025 10/25/22, 15:38 bp-b2a18f42-7dae-4e2a-869e-a99370221025 10/25/22, 15:38 bp-f959b43e-42a4-42ef-8d97-41c520221025 10/25/22, 15:38 bp-3449d86f-3cbe-400c-b14c-df3350221025 10/24/22, 21:09 bp-de82dbea-532b-4ecd-9afc-296f30221024 10/24/22, 19:51 bp-61e09b84-6839-47de-b806-949c60221024 10/24/22, 19:26 bp-e32e4388-01a7-473f-bc59-084030221024 10/24/22, 19:26

Asked by Nitemist 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (read more)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Asked by Savan Weylyn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New tab crashes upon opening

Hi there. Whenever I open a new tab, it crashes, meaning that the rest of the browser keeps working fine but it is unable to load the contents of about:newtab and replace… (read more)

Hi there. Whenever I open a new tab, it crashes, meaning that the rest of the browser keeps working fine but it is unable to load the contents of about:newtab and replaces them with a crash error. I have been tinkering around with the settings and found out it only happens when "shortcuts" is turned on for New tab. If turned off, New tab loads normally. Full disclosure: I am using Nightly on a computer nearly (but not totally) supported by Windows 11. No Nightly experiments that I think should interfere with a new tab are turned on. Thank you for your time.

Asked by Rodrigo 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox pdf edit

Hi my OS Linux mint. 20 Running FF 106.0.1 The problem i have is editing large pdf ie multiple pages. I seem to be able to modify 1 page and that saves just fine. But i… (read more)

Hi my OS Linux mint. 20 Running FF 106.0.1 The problem i have is editing large pdf ie multiple pages. I seem to be able to modify 1 page and that saves just fine. But if i try and modify multiple pages of the same pdf no changes get saved.

I also tried print to pdf and that came back with errors. I ended up having to split the pdf into separate pages and do each page individually and then re merge them

Any suggestions please

Asked by antcj 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox keeps crashing

Dear sir , My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is v… (read more)

Dear sir ,

My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is very frustrating to login everyday specially google accounts as it requires 2-Step verification .

I feel nostalgic using firefox because I have been using firefox since my childhood started from 10 years ago when I first start browsing in the internet . I have not moved to any other browsers ever since . It might found to be a bit funny that I grew some emotions using this great browser and I believe the issue can be fixed .

If the crashing issue is not fixed then I am afraid that I may move to using other browsers and that looks a lot easier than facing the issue .

I am using firefox for windows on a 64bit windows 11 pro . System info screenshot will be added with this report . Please consider my situation in a bit serious matter and hopefully I will get your response asap .

Asked by mohinur533 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

How can I delete the "set up in seconds" tab that pops up everytime I open Mozilla Firefox?>

Every time I open the Firefox browser, the "set up in seconds" page pops up. How can I get rid of that tab? I have my own home tab. Even after I went through the set u… (read more)

Every time I open the Firefox browser, the "set up in seconds" page pops up. How can I get rid of that tab? I have my own home tab. Even after I went through the set up instructions, I keep getting this tab. I'm running Windows 10 on a Dell laptop.

Asked by lea6 1 year ago

Last reply by lea6 1 year ago

  • Archived

I don't see any of my settings or bookmark after switching to a new device

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed … (read more)

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Asked by mohammad.norouzivarkaneh 1 year ago

Last reply by Damon 1 year ago

  • Solved
  • Archived

Firefox 106.0.3 crashes 5-6 times on launch on Windows 11

Firefox version: v106.0.3 OS: Windows 11 Pro 22H2 build 22623.875 I have 5 different profiles with different number of tabs and add-ons installed. 3 out of 5 crashes, 2 … (read more)

Firefox version: v106.0.3 OS: Windows 11 Pro 22H2 build 22623.875

I have 5 different profiles with different number of tabs and add-ons installed. 3 out of 5 crashes, 2 works. The problematic profiles crash 5-6 times on launch, regardless whether Firefox was started in "normal" mode or safe mode. I submitted all crash reports I found at about:crashes. Here are the IDs:

  • bp-f61336b8-fa04-40c7-9945-4853a0221031
  • bp-e10e9ad6-f782-481f-9875-b8e1c0221031
  • bp-07069ce4-d44a-4fd1-bc4a-d37c00221031
  • bp-d1bcd620-3644-464f-9a8e-472fc0221031
  • bp-5662b294-a3bf-45de-94a6-98e020221031
  • bp-dd388913-93ce-41ba-a43b-b74c00221031
  • bp-a6dab4aa-bffd-4e4a-8b77-219050221031
  • bp-5ad6b85d-9223-4ee0-8028-d28d90221031
  • bp-6eb9503b-08c6-47d9-86b6-c09f00221031

I see various DLLs related to a program called ExplorerPatcher in the reports. I've been using it for months and I've had no crashes with pre 106.x.x versions.

Asked by Savan Weylyn 1 year ago

Answered by cor-el 1 year ago

  • Archived

PLEASE I need to change back my Firefox settings!

I stupidly responded to a pop up on my screen that asked me to choose a colour I had no idea it would turn my whole page GREEN Please I cannot have that - I want to go b… (read more)

I stupidly responded to a pop up on my screen that asked me to choose a colour I had no idea it would turn my whole page GREEN

Please I cannot have that - I want to go back to what I had Brand new computer and I don't want this look.

Julie

Asked by juliestone19 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Mozilla crashes when trying to watch a video

I am unsure where to post the results. bp-18bec51d-28dc-4d1e-8645-921b00221026 10/26/2022, 3:36 PM View bp-b5b69926-7dab-4939-b1ce-8d4790221026 10/26/2022, 3:36 PM … (read more)

I am unsure where to post the results. bp-18bec51d-28dc-4d1e-8645-921b00221026 10/26/2022, 3:36 PM View bp-b5b69926-7dab-4939-b1ce-8d4790221026 10/26/2022, 3:36 PM View bp-43200102-125a-435d-88a9-66ce40221026 10/26/2022, 3:36 PM View bp-15a95f88-753b-47c4-815e-b62a20221026 10/26/2022, 3:36 PM View bp-a6e04c44-b345-4b03-b21a-50fa10221026 10/26/2022, 3:36 PM View

Asked by catheymd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Crashing Multiple TImes a Day

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Fi… (read more)

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

  • The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
  • With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
  • The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
  • The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

Asked by beaven603 1 year ago

Last reply by beaven603 1 year ago

  • Archived

Firefox Freezing and Crashing after updating to 106.

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would… (read more)

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would become unresponsive and freeze. The funny thing is that music or videos keep playing in the background and the RAM or CPU usage never goes down but I can't do anything. After a while if I try to click on the browser, it then brings up a popup telling me that the app is unresponsive and I could either wait or close the app. Previously I had waited for over 2 hours hoping that it would fix itself but that never happens. The only saving grace is that I am able to restore my previous tabs after closing Firefox but tabs on my private tabs are gone forever (P.S. It's not p0rn but site that i don't want cached on my browser). This started from me updating to version 106 and currently am on 106.0.2 but the issue persists. I was hoping someone can assist me with this as I do prefer using Firefox.

Asked by TemmyD1 1 year ago

Last reply by TemmyD1 1 year ago