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No pages loading in spite of clearing cookies & cache, restoring factory settings, and uninstalling/reainstalling.

After the most recent version 44 update, I am no longer able to load any websites under most circumstances. The VAST majority of sites fail to load at all (showing "Looki… (read more)

After the most recent version 44 update, I am no longer able to load any websites under most circumstances. The VAST majority of sites fail to load at all (showing "Looking up www.________.com"); while some sites will occasionally load partially but fail to load completely (Deviantart sometimes loads the page theme, but no pictures show up and most links don't work, and it also gets stuck on loading specific portions of the site, such as "dapxl.com").

This has been a problem since the update, but it wasn't beforehand. I have tried clearing the cache and cookies, restoring factory settings, disabling all addons, uninstalling and reinstalling, setting all settings to default, checking to make sure the theme is default, and more, and nothing has worked.

I've found that it will only load websites if I start it in Firefox Safe Mode. It also works if I then click in the same menu and reenable add-ons and restart from safe mode, but only for the following session. If I close Firefox normally and reopen it, it no longer works again.

Asked by Naomonster 5 years ago

Answered by Naomonster 5 years ago

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Is 'share this page' feature broken in firefox 44 or is it just me ?

In Firefox 44 the 'Share This Page' feature does not work for me anymore. I always get 'Firefox is unable to connect to google+' or 'Firefox is unable to connect to tumbl… (read more)

In Firefox 44 the 'Share This Page' feature does not work for me anymore. I always get 'Firefox is unable to connect to google+' or 'Firefox is unable to connect to tumblr'.

Asked by gewurz 5 years ago

Answered by gewurz 5 years ago

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A dialog box "Please enter the master password for the FIPS 140 Cryptographic, Key and" will not go away.

I do not have a Master Password that I am aware of. i got an email from Google that someone had tried to hack into my account and to change my password immediately. When… (read more)

I do not have a Master Password that I am aware of.

i got an email from Google that someone had tried to hack into my account and to change my password immediately.

When I tried to follow their instructions on how to change a Password this dialog box came up and I cant cancel it.

Any help greatly appreciated

Asked by cornawilla 6 years ago

Answered by cor-el 6 years ago

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After installing or upgrading to Firefox 31, starting Firefox does not show homepage, customize shows a blank page and the option button does not work

I am the Windows admin for a university department and install PCs with Firefox all the time. This problem does not happen with every PC I maintain, only a select few (d… (read more)

I am the Windows admin for a university department and install PCs with Firefox all the time. This problem does not happen with every PC I maintain, only a select few (different model laptops with Windows 8.1 and update 1.) Until today, it only happened with new user accounts (with admin rights) that I setup on the laptops for our staff. Today this happened with The Administrator account while setting up a new laptop. In all cases so far, I install Windows from a saved image that was created using sysprep.

I have tried the many suggestions of resetting Firefox, deleting the users Firefox profile, deleting the users Windows profile, uninstalling/reinstalling Firefox, uninstalling/reinstalling Firefox and the latest Java, but nothing helps. After uninstalling, I run an app to delete temp files and caches and will even manually remove registry keys HKLM\SOFTWARE\Mozilla and HKCU\SOFTWARE\Mozilla. Plus I reboot and make sure the install folder is deleted after uninstall.

Results are the same: after installing Firefox 31, the initial setup window for migrating IE and/or Chrome pops up and after clicking the Finish button, Firefox starts, but does not show the initial new user page, only a blank page. Clicking on the Options button (3 bars) does nothing. Right-clicking in the proper area, the popup menu appears so I can choose to Customize, but that only opens another tab with about:customize in the URL and the page is blank. From the right-click popup menu, I can enable the Menu Bar and get to Options from that.

My latest attempt has helped a little. I uninstalled Firefox 31, cleaned up, deleted user Firefox profile, rebooted and then installed Firefox 30. Inital startup runs, and tells me I'm not up to date, and the Options button works. But I still cannot customize.

I then upgraded to Firefox 31, but then it's back to no startup page, no options button and no customize. I can downgrade to 30 and get all but customize working again.

Only Addon is one for McAfee Scriptscan for Firefox 15.1.0, which just after installing is disabled.

Any help would be appreciated. Thank you.

Asked by pctechdave 6 years ago

Answered by cor-el 6 years ago

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Firefox will not start until wifi is active

I'm attempting to use the latest firefox (v32) on Debian/testing/64bit using the 64bit version of FF.. This machine is a laptop and is only used with wifi. The wifi that … (read more)

I'm attempting to use the latest firefox (v32) on Debian/testing/64bit using the 64bit version of FF.. This machine is a laptop and is only used with wifi. The wifi that is generally used is either a Starbucks or McDonalds which requires a click on a webpage before the connection is enabled.. When I start FF to be able to click this checkbox, it does not start. a look at the ps -xua shows firefox as a defunct/zombie process.. The way I've been working around this, is to use Google Chrome to pull up the webpage, click the box, then almost immediately the FF instance I tried to start comes up.. If I clicked the FF icon more than once I get more than one FF window.. It appears FF needs an open pipe to the internet before it will start. I MUCH prefer FF over Chrome, but if I'm going to have to use Chrome to "kick-start" FF, I might as well remove FF and just use Chrome.. Any ideas??

Asked by lvdave 6 years ago

Answered by lvdave 6 years ago

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How can I unloc k all the sqlite db's in my profile.

Firefox is crashing my X windows every time I try to start it. Actually so is Thunderbird, but right now I don't have time to try to reinstalll the packages, move my pr… (read more)

Firefox is crashing my X windows every time I try to start it. Actually so is Thunderbird, but right now I don't have time to try to reinstalll the packages, move my profile., or any of the standard moves.

All  I want to do is fetch a few bookmarks from my Toolbar. I've searched for them in the backfiles -- text of course -- and had not luck.  So I tried python to read the sqlite db's.  

On all the databases, I get the error: "file is encrypted or is not a database."

It'd be one thing if it were just a single db file, but it's all of them: cookies, places, permissions, etc.

Asked by Anomalous 6 years ago

Answered by Anomalous 6 years ago

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Firefox will not open up in Windows 7.

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, … (read more)

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, etc. but I cannot do anything if the program doesn't load. It does not even show as loaded in my Windows Task Manager. Please advise.

Asked by wild4hummies 6 years ago

Answered by wild4hummies 6 years ago

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Windows 8.1 Mozilla works for some users but not all

Hi, I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and … (read more)

Hi,

I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and the page will not load. The family settings on the kids account is set to allow all web sites.

I get this error An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

any ideas?

Asked by wings9798 6 years ago

Answered by guigs 6 years ago

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When Inputting URLs, Firefox Keeps Adding Foreign URL to the Beginning

Okay, this has happened before in the past but now it's happening consistently to the point that there were websites I can't access at all. When I type a URL into Firefox… (read more)

Okay, this has happened before in the past but now it's happening consistently to the point that there were websites I can't access at all.

When I type a URL into Firefox and try to go to that website, Firefox keeps adding an entirely different URL to the front of it so that I can't access the site. For instance. I keep trying to go to http://nanowrimo.org. I type that into the bar but when I hit enter Firefox changes it to http://www.dell.comhttp//nanowrimo.org/.

Obviously that site doesn't exist. Then, if by some miracle I DO get to the site I'm trying to get to, if I hit refresh or try to go to another page on the site the dell url appears at the start and I get the Server Not Found error. I am not using bookmarks. I'm typing these things in by hand. My bookmarks work without any trouble. I tried disabling the fixup that adds www to the front of URLs but that didn't have any effect.

What's going on and how do I stop it?

Asked by Magpie 5 years ago

Answered by jscher2000 5 years ago

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My Java DT 8.0.660.18 plug-in is said to be vulnerable, and I don't know how to update it. Should I disable it?

I had problems with Firefox crashing lately, and it may have something to do with one of the plugins. So I checked the plugins I have, and I noticed that I have Java DT 8… (read more)

I had problems with Firefox crashing lately, and it may have something to do with one of the plugins. So I checked the plugins I have, and I noticed that I have Java DT 8.0.660.18 installed, yet there is a warning that the plugin may be vulnerable. I have Windows XP, (yeah I know, stupid Microsoft doesn't support XP help anymore), and so getting the latest version of this will be tricky, let alone impossible. Should I change the setting in my Firefox to "never activate"?

Asked by gldragon 5 years ago

Answered by gldragon 5 years ago

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links won't work - unless I FIRST "open in new tab", then they do

For this web site: http://ulsterhabitat.org/ in the post Ulster Habitat News (facebook) (third image, first small one), the link to the facebook page will only open if: I… (read more)

For this web site: http://ulsterhabitat.org/ in the post Ulster Habitat News (facebook) (third image, first small one), the link to the facebook page will only open if: I right click on it and choose "open in new tab" (It does not matter if I give focus to the new tab or not), then I left click on the link and it works. If I left click on the link first, nothing happens. (link says "Ulster Habitat Facebook").

What I have done: run in safe mode, refreshed Firefox, reinstalled Firefox 43.0.3 (with all profile data removed - as clean as could be) with no extensions, altered settings or add-ons. Behavior is always the same.

System is Windows 7 Pro, latest up-to-date version, but Firefox also does this on a W7 Home system, and a W10 Home system, both with latest Firefox. No Firefox extensions or add-ons on the W10 machine.

Bonus: Chrome 47.0.2526.106 does not do this (it opens the link immediately). IE 11.0.26 does just what Firefox does. It would seem to me that the link should either work or not work, but not depend on opening in a new tab first. Fascinated by this. Thank you. Tim

Asked by td50 5 years ago

Answered by cor-el 5 years ago

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A week later and still not solution to why version 44.0 does not work / should I just uninstall Firefox altogether and move on ?

Hi there, A week later and still not solution to why version 44.0 does not work / should I just uninstall Firefox altogether and move on ? I have Windows7 / All my deskt… (read more)

Hi there, A week later and still not solution to why version 44.0 does not work / should I just uninstall Firefox altogether and move on ? I have Windows7 / All my desktop links work via Firefox. Once I open my weather link, from there I open a new tab on wards to Google. Quite annoying at this point. Firefox straight up does not load. unless this issue is resolved soon, will uninstall Firefox altogether.

My wife liked the ease of access , when she went online, but at this point , she needs to take a few extra steps to access Google. Hurry guys, its becoming annoying, seriously.. .

edit: fixed horizontal scrolling caused by space before the My

Asked by gfys2 5 years ago

Answered by philipp 5 years ago

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FIrefox Hangs on Start - No I/O

Frequently when I re-start Firefox (it seems to crash about once a day), the firefox exe process hangs with NO I/O. Firerfox does not even get to the point of asking me … (read more)

Frequently when I re-start Firefox (it seems to crash about once a day), the firefox exe process hangs with NO I/O. Firerfox does not even get to the point of asking me if I really want to start in safe mode. I tried getting a dump via the Task Manager, but taskmgr tells me "permission denied". Attached is a screen capture of the latest occurrence. This is the latest FF 46.0.1 on Windows 7 Professional 32-bit.

--Barry Finkel

Asked by bsfinkel 5 years ago

Last reply by John99 4 years ago

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Firefox crashes

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no … (read more)

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no malware problem and my virus protection is yp to dat as well. I cannot find a solution, pleas help. Kind regards, Ype

Asked by ybotma 6 years ago

Answered by ybotma 6 years ago

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Videos don't load

Ever since some update, Firefox won't load Vines or Tumblr videos, but load YouTube videos, Facebook videos, and pretty much everything else. I've disabled hardware accel… (read more)

Ever since some update, Firefox won't load Vines or Tumblr videos, but load YouTube videos, Facebook videos, and pretty much everything else. I've disabled hardware acceleration, addons, and tried most (if not every) solution given here.

Asked by dragonkid828 6 years ago

Answered by dragonkid828 6 years ago

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I cleared cookies and cache as per advice from web search but stiii can't login to my account

I haven't been able to login to my PayPal account for a week now despite using correct email address and and password. I cleared my cache and cookies from my Firefox 45.0… (read more)

I haven't been able to login to my PayPal account for a week now despite using correct email address and and password. I cleared my cache and cookies from my Firefox 45.0 browser as suggested on this site http://www.wikihow.com/Clear-Cookies-and-Cache-in-Firefox

But after doing that I still can't login to my PayPal account.

Would somebody please help me? Thanka in advance

Asked by globmart 5 years ago

Answered by FredMcD 5 years ago

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Firefox crashes

Constantly FireFox crashes since 12/03/16 I use Windows XP SP3 and Windows 7 SP1 The problems began on that day, when I added to my RAM 4GB + 4GB. Tested memory by MemTes… (read more)

Constantly FireFox crashes since 12/03/16 I use Windows XP SP3 and Windows 7 SP1 The problems began on that day, when I added to my RAM 4GB + 4GB. Tested memory by MemTest program - there are no errors. In mode Safe Mode - everything works. In normal mode turns off all plug-ins, extensions, and hardware acceleration. In anyway FireFox falls. Help solve the problem?

Asked by interznak 5 years ago

Answered by interznak 5 years ago

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Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (read more)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Asked by sallywaz 6 years ago

Answered by FredMcD 6 years ago

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Test of forum edit problem by a Moderator

Adding some test text in a quetion. Possibly forum quotes feature has damaged editing feature. edited by the-edmeister - 01-02-2015 17:47 CST blah blah blah Also are we… (read more)

Adding some test text in a quetion.

Possibly forum quotes feature has damaged editing feature.

edited by the-edmeister - 01-02-2015 17:47 CST


blah blah blah


Also are we shooting ourselves in the foot, giving a warning and effectively blocking our own troubleshooter app.

P.S. And is there a bug filed for warnings about outdated Flash on Linux. I have not checked

Asked by John99 6 years ago

Last reply by John99 6 years ago

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cannot open pdf files in Firefox.

I cannot open pdf files in Firefox. (I can in Chrome). I tried Menu - Preferences - PDF - Use Adobe Acrobat Professional. Also tried the same with PDF Browser Plugin 2.4… (read more)

I cannot open pdf files in Firefox. (I can in Chrome). I tried Menu - Preferences - PDF - Use Adobe Acrobat Professional. Also tried the same with PDF Browser Plugin 2.4.4 Clicking on a PDF link just opens a blank page.

Asked by Robert5280 6 years ago

Answered by FredMcD 6 years ago